Apple Stores in China Won't Reopen as Planned on February 10 Due to Coronavirus Concerns

Apple in early February closed all of its corporate offices, stores, and contact centers in China due to the coronavirus outbreak that originated in Wuhan, and at the time, the closures were expected to last through February 9.

Apple's Head of People, Deirdre O'Brien, this morning sent out an email (via MacGeneration) to Apple employees as some prepare to transition back to work while others wait longer for word on when they can return.

applewqingdao
According to O'Brien, Apple is working to reopen Apple's corporate offices and contact centers next week, and is "actively working" to reopen retail stores at a date that "will be determined next week." Health protocols, local restrictions around public spaces, and additional cleaning have factored in to Apple's decision to delay store reopening. O'Brien's full letter to employees is below.

Team, I want to thank every one of you for the care, flexibility and spirit you have shown over the past few weeks. Around the world, the entire Apple family stands committed to helping our colleagues, communities, suppliers, partners and customers in China as they care for their health and return to daily life. Apple's support for the global coronavirus response is broad and ongoing, including our donation to the public health effort.

Since my last note, we have been in constant consultation with public health experts, government authorities and our teams and leaders in China. In light of those conversations, I want to share new information about Apple's workplaces.

We are working toward reopening Apple's Corporate Offices and Contact Centers in China next week. We recognize that personal movement and travel restrictions are ongoing and schools are closed in many places, and managers will be working with their teams to offer additional support. You will receive a follow up communication shortly with more information.

Apple's Retail Stores are actively working to reopen at a date that will be determined next week. Additional cleaning, health protocols and local restrictions around public spaces will factor into this decision. Retail teams will receive updates from their managers on the opening date for their store and on other supportive steps we are taking.

Individual business leaders will be reaching out to you soon with more information relevant to your work. In addition to your manager, your People Business Partner and People Support are your resource for any questions you may have. To stay up to date with Apple's efforts, please continue to check the dedicated coronavirus page we've created on the People site.

As we work together to gradually resume work over the next few weeks, your well-being is our first priority. We are deeply grateful to everyone for facing this challenging period with the utmost empathy and understanding.

Apple plans to provide retail teams with updates on store opening dates as retail locations begin to reopen over the coming weeks, but it continues to be unclear when the first stores will be back in running order.

The coronavirus has been declared a global public health emergency by the World Health Organization. More than 31,000 people have been infected with the virus, primarily in China, and it has caused over 600 deaths.

To prevent further spread of the virus, China has initiated travel bans and many businesses in China are taking precautions. Many of Apple's manufacturing partners are in China and are preparing for employees to return to work after the Chinese New Year holiday, but production on Apple devices and components is expected to be slow due to travel bans and quarantine procedures, which could impact supplies of Apple products.

Top Rated Comments

Mdracer Avatar
26 months ago
This is ultimately really sad for the Chinese citizens to be going through this. There are so many videos online of people getting mistreated and loaded into boxes and locked in their homes by the police.
Score: 7 Votes (Like | Disagree)
nyctravis Avatar
26 months ago
I hope they are getting paid.
Score: 3 Votes (Like | Disagree)
Plutonius Avatar
26 months ago
Is anyone surprised ?
Score: 1 Votes (Like | Disagree)
Regbial Avatar
26 months ago
This happened because the Chinese government covered it's eyes and pretended everything was ok when doctors were already reporting the deadly virus. Even arresting said doctors, just for reporting it amongst themselves, in their version of "whatsapp". They ignored it until it was too late... And other countries started to notice so they had to "save face". The government even had a huge banquet a few miles away from where the virus was first reported... ?
Score: 1 Votes (Like | Disagree)
calstanford Avatar
26 months ago
Everything will be closed till March. Wait for it.
Score: 1 Votes (Like | Disagree)
EvilEvil Avatar
26 months ago
iPhone 12 delayed until 2021.
Score: 1 Votes (Like | Disagree)

Popular Stories

maxresdefault

Review: M1 Max MacBook Pro After Three Months

Wednesday January 19, 2022 11:30 am PST by
It's now been a few months since the M1 Pro and M1 Max MacBook Pro models launched in October, and MacRumors video editor Dan Barbera has been using one of the new machines since they debuted. Over on the MacRumors YouTube channel, Dan has shared a three month review of his MacBook Pro to see how it has held up over time and how it's changed his workflow. Subscribe to the MacRumors YouTube ...
iphone se 2020 top

New iPhone SE Likely to Launch in April Based on Production Timeframe

Wednesday January 19, 2022 6:44 am PST by
Apple suppliers will begin producing display panels for the third-generation iPhone SE this month, with final assembly of the device likely to start in March, according to information shared by display industry consultant Ross Young. Based on this production timeframe, Young believes the third-generation iPhone SE is likely to launch in the second half of April, or perhaps in early May at...
AirPods 3 New Firmware Feature

Apple Updates AirPods 3 Firmware to Version 4C170

Tuesday January 18, 2022 11:46 am PST by
Apple today released a new 4C170 firmware update for the AirPods 3, an update from the prior 4C165 that was made available in December. Apple does not offer details on what's included in new firmware updates for the AirPods‌, so we don't know what improvements or bug fixes the new firmware brings. There is no standard way to upgrade the ‌AirPods‌‌ software, but firmware is...
iPad Air Feature 2 green

New Apple Products Filed in Regulatory Database, Likely Including New iPhone SE and iPad Air

Tuesday January 18, 2022 6:11 am PST by
Apple today filed unreleased iPhone and iPad models in the Eurasian Economic Commission database, as spotted by French blog Consomac. The filings likely represent the rumored third-generation iPhone SE, fifth-generation iPad Air, and potentially more. The unreleased iPhone models have the identifiers A2595, A2783, and A2784, while the unreleased iPad models have the identifiers A2588, A2589, ...
iphone 5g mmwave

U.S. Airlines Warn of 'Catastrophic' Crisis With Impending 5G Rollout, AT&T and Verizon Agree to Delay Around Airports

Tuesday January 18, 2022 10:35 am PST by
Verizon and AT&T's upcoming rollout of new C-Band 5G technology could cause chaos and lead to widespread delays of passenger and cargo flights, major U.S. airlines said on Monday in a letter sent to the White House National Economic Council, the FAA, and the FCC (via Reuters). "Unless our major hubs are cleared to fly, the vast majority of the traveling and shipping public will essentially...
microsoft office icons

Microsoft Releases Office for Mac Update With Full Apple Silicon Support in Excel

Tuesday January 18, 2022 4:15 am PST by
Microsoft has released a new version of its Office for Mac productivity suite that includes an updated Excel app with 100% native support for Apple silicon machines. According to the release notes accompanying version 16.57, Excel will now run natively on Macs powered by Apple's M1-series processors without having to use the Rosetta 2 translation layer, which means anyone using a Mac with an ...
appleeducation

Apple's US Education Store Now Requires Institution Verification to Buy Discounted Products

Wednesday January 19, 2022 2:22 am PST by
Apple is now requiring that customers in the United States verify that they're active students, teachers, or staff members at an educational institution in order to access education discounts on products. Previously, little verification was needed for customers to purchase products through Apple's education store in the United States. Apple's education stores offer models of the iPad and Mac ...
iPhone 14 Mock pill and hole thumb

ProMotion Now Expected to Remain Exclusive to iPhone 14 Pro Models, Not Expand to Entire Lineup

Sunday January 16, 2022 8:56 am PST by
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst. Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
Beyond iPhone 13 Better Blue Face ID

Rumored iPhone 14 Pro Feature Delayed Until Next Year

Wednesday January 19, 2022 3:00 am PST by
Apple's long-rumored under-display Face ID technology will not be coming to the iPhone 14 Pro, according to recent reports. Based on the latest rumors, it now looks unlikely that the 6.1-inch iPhone 14 Pro and 6.7-inch iPhone 14 Pro Max will feature Face ID technology under the display as several reports claimed over the past year. Display industry consultant Ross Young, who often reveals ...