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Apple Providing Free Replacement AirPods Pro Tips Under AppleCare+
Customers who have AirPods Pro that also purchased an AppleCare+ protection plan for $29 appear to be able to receive free replacement tips for their AirPods Pro.
Multiple MacRumors readers have reported being provided replacement tips at no cost after going through Apple's support repair steps for the AirPods Pro.
From MacRumors reader Boshii:
When ordering replacement tips, Apple sends one pair in a specified size only, and it's not clear if there's a limit on the number of free replacement tips that can be ordered.
Apple's support site and the AppleCare+ page for headphones don't mention the possibility of free replacement tips, instead suggesting the tips will have a $3.95 replacement fee. Ordering AirPods tips without AppleCare+ incurs the aforementioned $3.95 fee.
Multiple MacRumors readers have reported being provided replacement tips at no cost after going through Apple's support repair steps for the AirPods Pro.
From MacRumors reader Boshii:
I'm not sure if it's an AppleCare+ thing or not but I set up the replacement online and there was no fee. I was under the impression that there will be a cost even with AppleCare+.AirPods Pro owners with AppleCare+ who want to order replacement tips can do so by going to the Apple support site, choosing the AirPods Pro, picking the option to replace an AirPod or an ear tip, selecting the option to replace the AirPods Pro ear tips, and then choosing the order replacement option.
When ordering replacement tips, Apple sends one pair in a specified size only, and it's not clear if there's a limit on the number of free replacement tips that can be ordered.
Apple's support site and the AppleCare+ page for headphones don't mention the possibility of free replacement tips, instead suggesting the tips will have a $3.95 replacement fee. Ordering AirPods tips without AppleCare+ incurs the aforementioned $3.95 fee.
Related Roundup: AirPods Pro
Tag: AppleCare
Buyer's Guide: AirPods Pro (Buy Now)
[ 55 comments ]
Top Rated Comments
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3 weeks ago
If you're paying $249 for the Airpods Pro and $29 for AppleCare+, it's not going to hurt Apple to give out a free set of tips that cost <$1 to make.
Call it customer goodwill.
Call it customer goodwill.
3 weeks ago
Buy $250 earphones... get free replacement tips that cost less than 10¢ to make.
...and that's how you change the world.
[automerge]1580510259[/automerge]
You da man, Tim!
...and that's how you change the world.
[automerge]1580510259[/automerge]
When ordering replacement tips, Apple sends one pair in a specified size only,
You da man, Tim!
3 weeks ago
To be fair to Apple - the replacement tips are cheap as anything anyway. This isn’t news lol. Tell us when they’re giving a free HomePod away with an iPhone or something ffs.
2 weeks ago
Thanks. The Apple rep who confirmed that no incident would be used was actually the second (after escalation) rep I spoke to. The first Apple rep stated that the replacement tips would cost me an "incident" and there was nothing that could be done about it.
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