Apple Pay Express Transit Users in NYC Reportedly Being Charged Just for Going Near Tap-and-Pay Readers

Some travelers on the New York City subway who have enabled Apple's Express Transit feature on their iPhones are reportedly being hit with unintentional MTA charges when they walk near the tap-and-go fare readers.

omny

Image credit: PRNewsfoto/OMNY

Express Transit is an Apple Pay feature that allows users to pay fares with a swipe of their iPhone or Apple Watch at the turnstile without having to unlock their device first with Face ID, Touch ID, or a passcode.

But according to the New York Post, the OMNY tap-and-go fare readers that the MTA installed have been taking charges from some commuters when they used contactless cards and their iPhones were pocketed or in a purse.

Megan Bagg, 29, of SoHo, told The Post she has been charged twice — despite having her phone in her bag.

"It was ridiculous. My phone was in my purse near my hip," she said.

Bagg said she at first blamed the charge on her contactless credit card — and even called the bank to complain — until the second charge occurred when it wasn't on her person.

"I've been keeping my purse far from the thing when I go through the turnstile," she said.

Another subway user told The Post that he had had a similar experience swiping in with his MetroCard at Grand Central Terminal when his iPhone was in his pocket, and only noticed the doubled-up charge when later reviewing their bank statement.

MTA confirmed to the paper that "about 30 customers" had complained about unintended charges when the Express Transit feature of their iPhones is activated. The authority said it is working with Apple on a solution to address "the issue of unintended taps."

Apple says it has not had the issue in other cities where the Express Transit feature is available, so the problem seems to be down to the hypersensitivity of the NYC subway's tap-and-go readers. If you're a NYC subway user and you're concerned about being hit by bogus charges on your ‌iPhone‌ when paying with a card, you can turn off Express Transit until the issue with the terminals is fixed.

Related Roundup: Apple Pay

Top Rated Comments

Aluminum213 Avatar
56 months ago
People actually expected the MTA to pull something off that works? LMAO
Score: 6 Votes (Like | Disagree)
confirmed Avatar
56 months ago
I used Express Transit twice in December, worked perfectly.. no additional transactions. Oddly, I received a refund for both of them a couple days ago. No idea why, though I now wonder if they're proactively giving refunds for people who used OMNY terminals that have been deemed to be hyper sensitive.
Score: 4 Votes (Like | Disagree)
dapa0s Avatar
56 months ago
Why is the US so much behind on contactless payment? Or is this something else?
Score: 4 Votes (Like | Disagree)
esternberg387 Avatar
56 months ago

I used Express Transit twice in December, worked perfectly.. no additional transactions. Oddly, I received a refund for both of them a couple days ago. No idea why, though I now wonder if they're proactively giving refunds for people who used OMNY terminals that have been deemed to be hyper sensitive.
Did you use it on a Friday? They did this early in the summer and then again December - if you used a MasterCard, MasterCard refunded up to two trips per Friday as a promotion for OMNY being turned on at new stations.
Score: 3 Votes (Like | Disagree)
timborama Avatar
56 months ago
One potential way to reduce the issue is for the turnstile to disable the reader for five seconds whenever someone exits.
Oh ya, that would go over well with the crush of people behind you waiting to use the turnstile. LOL
Score: 2 Votes (Like | Disagree)
nexesnex Avatar
56 months ago
NY Post sometimes enjoys writing sensationalized stories.... this might be one. I wonder how they got a hold of that person with the bag, or if she even truly exists...
Score: 2 Votes (Like | Disagree)

Popular Stories

ipad pro 2022

Apple Event Rumors: iPad Pro With M4 Chip and New Apple Pencil With Haptic Feedback

Sunday April 28, 2024 6:19 am PDT by
In his Power On newsletter today, Bloomberg's Mark Gurman outlined some of the new products he expects Apple to announce at its "Let Loose" event on May 7. First, Gurman now believes there is a "strong possibility" that the upcoming iPad Pro models will be equipped with Apple's next-generation M4 chip, rather than the M3 chip that debuted in the MacBook Pro and iMac six months ago. He said a ...
apple id account

Apple ID Accounts Logging Out Users and Requiring Password Reset

Saturday April 27, 2024 12:41 am PDT by
There are widespread reports of Apple users being locked out of their Apple ID overnight for no apparent reason, requiring a password reset before they can log in again. Users say the sudden inexplicable Apple ID sign-out is occurring across multiple devices. When they attempt to sign in again they are locked out of their account and asked to reset their password in order to regain access. ...
iOS 18 General Notes Feature 2

iOS 18 Rumored to 'Overhaul' Notes, Mail, Photos, and Fitness Apps

Sunday April 28, 2024 6:44 am PDT by
Bloomberg's Mark Gurman today said that iOS 18 will "overhaul" many of Apple's built-in apps, including Notes, Mail, Photos, and Fitness. Gurman did not reveal any specific new features planned for these apps. It was previously rumored that the Notes app will gain support for displaying more math equations, and a built-in option to record voice memos, but this is the first time we have...
iOS 18 Siri Integrated Feature

iOS 18 Rumored to Add These 10 New Features to Your iPhone

Wednesday April 24, 2024 2:05 pm PDT by
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
top stories 27apr2024

Top Stories: Apple Announces 'Let Loose' Event With New iPads and More Expected

Saturday April 27, 2024 6:00 am PDT by
New iPads are coming, and Apple is holding a virtual event to introduce them! While it appears likely to be a relatively short video event, we should be seeing new iPad Pro and iPad Air models, some new accessories, and perhaps some additional surprises. Other Apple news and rumors this week included word that Apple is FINALLY planning to introduce a native Calculator app for the iPad later...
maxresdefault

The MacRumors Show: Apple's iPad Event Finally Announced!

Friday April 26, 2024 8:31 am PDT by
On this week's episode of The MacRumors Show, we discuss the announcement of Apple's upcoming "Let loose" event, where the company is widely expected to announce new iPad models and accessories. Subscribe to The MacRumors Show YouTube channel for more videos Apple's event invite shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Apple CEO Tim...