Apple Says App Store 'Welcomes Competition' Following Criticism From Spotify and Others

Apple has faced increasing scrutiny as of late over the way it runs its App Store, ranging from Spotify's anticompetitive complaint in Europe to a class action lawsuit accusing Apple of operating an App Store monopoly in the United States, which the Supreme Court recently allowed to proceed.

app store principles practices
Apple has now responded with a new page on the ‌App Store‌ section of its website titled Principles and Practices, noting that the ‌App Store‌ was created with two goals: to be "a safe and trusted place for customers to discover and download apps" and "a great business opportunity for all developers."

To achieve the first goal, Apple says it "takes responsibility" for "ensuring that apps are held to a high standard for privacy, security, and content" in accordance with its publicly accessible App Store Review Guidelines:

We believe that what's in our store says a lot about who we are. We strongly support all points of view being represented on the App Store. But we also take steps to make sure apps are respectful to users with differing opinions, and reject apps for any content or behavior that we believe is over the line — especially when it puts children at risk. For example, we strictly prohibit any app that features pornographic material, discriminatory references, torture and abuse, or anything else in exceptionally poor taste.

Apple says an average of 100,000 apps are reviewed per week, most within 24 hours, by a combination of "hundreds of human experts" and "automated systems." Apple says 60 percent of submissions are approved, with 40 percent rejected, mostly commonly due to minor bugs followed by privacy concerns.

All developers have the opportunity to have a rejection reviewed, with Apple making some 1,000 calls a week to developers to help them resolve any issues.

As for the second goal, Apple says the ‌App Store‌ "welcomes competition":

We believe competition makes everything better and results in the best apps for our customers.

We also care about quality over quantity, and trust over transactions. That’s why, even though other stores have more users and more app downloads, the App Store earns more money for developers. Our users trust Apple — and that trust is critical to how we operate a fair, competitive store for developer app distribution.

Apple includes many examples of third-party apps that compete with its own apps, such as Spotify versus Apple Music and Google Maps versus Apple Maps.

apple apps vs third party apps
Apple notes that it supports developers by providing a robust set of tools and SDKs, free marketing opportunities such as the opportunity to be featured in the Today tab on the ‌App Store‌, programs such as the Apple Developer Academy, and free educational materials such as Everyone Can Code.

84 percent of apps are free, according to Apple, although many are supported by ads, in-app purchases, or subscriptions. Apple collects a 30 percent commission on in-app purchases tied to digital goods, and takes a 30 percent cut of subscriptions for the first year and a 15 percent cut in subsequent years.

Apple's former App Store review team leader raises concerns

In a new podcast interview with Bloomberg's Mark Gurman, Apple's former senior director of the ‌App Store‌ review team Phillip Shoemaker raised concerns about potential conflict between Apple and its competitors on the ‌App Store‌.

"There is now a conflict as Apple goes into these spaces that are ripe with competition," he said. "I'm really worried about the competition."

Popular Stories

Tim Cook Rainbow

Apple Event in October? Here's What to Expect

Monday September 29, 2025 9:31 am PDT by
Apple's annual iPhone event is in the rearview mirror, but rumors suggest the company plans to release a handful of additional products before the year ends. Will there be another Apple event this October? We discuss the possibility below. Apple in October Apple's most recent October events were in 2021 and 2023. In 2022 and 2024, Apple did not host an October event. Instead, it...
Home Hub Command Center with Dome Base Feature

Apple Working on All-New Operating System

Thursday September 25, 2025 1:11 pm PDT by
Apple is developing an all-new operating system codenamed "Charismatic," according to Bloomberg's Mark Gurman. Apple smart home hub concept based on rumors This is likely Apple's long-rumored "homeOS" operating system. In a report last month, Gurman said both Apple's rumored smart home hub in 2026 and tabletop robot in 2027 will run the new operating system. He said the software platform ...
Apple MacBook Pro M4 hero

New MacBook Pro Nears Mass Production, But Four Bigger Upgrades Expected Next Year

Sunday September 28, 2025 2:08 pm PDT by
Apple's next MacBook Pro models will enter mass production soon, according to the latest information shared by Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman said he continues to believe the new MacBook Pro models will be released at some point between late 2025 and the first quarter of 2026, meaning they should be available to order by March at the latest. Apple often...
iOS 26

Apple Releases iOS 26.0.1 With Fixes for Wi-Fi, Cellular, and Camera Issues on iPhone 17 Models

Monday September 29, 2025 10:12 am PDT by
Apple today released iOS 26.0.1 and iPadOS 26.0.1, the first updates to the iOS 26 and iPadOS 26 operating systems that came out earlier this week. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. According to Apple's release notes for the update, iOS 26.0.1 addresses a bug that could cause aberrations in...
iOS 26

Apple Continues to Prepare iOS 26.0.1 With Multiple Bug Fixes Expected

Sunday September 28, 2025 1:30 pm PDT by
Apple is preparing to release iOS 26.0.1, according to a private account on X with a proven track record of sharing information about future iOS versions. The account initially said iOS 26.0.1 would have a build number of 23A350, but they now expect the update to have a build number of 23A355. This suggests that the software update will include more bug fixes or changes than initially...
maxresdefault

New iPad Pro With M5 Chip Leaked in Unboxing Video

Tuesday September 30, 2025 8:39 am PDT by
An apparent unboxing video for an unannounced iPad Pro with the M5 chip was uploaded to YouTube today by Russian channel Wylsacom. The same YouTube account leaked the 14-inch MacBook Pro with the M4 chip before it was announced by Apple last year, so this is likely a legitimate leak. Based on the box shown in the video, this appears to be a 13-inch iPad Pro with an M5 chip, 256GB of...
fcc vision pro leak

FCC Accidentally Leaks Apple's Next Vision Pro

Tuesday September 30, 2025 3:48 pm PDT by
The United States Federal Communications Commission (FCC) has seemingly confirmed Apple's work on an updated version of the Vision Pro headset. One of several documents the FCC shared today references an Apple-designed "Head Mounted Device" with a model number of A3416. An included image confirms the device is a Vision Pro. The FCC's uploads are transmission tests, SAR test reports, and...
apple wallet drivers license feature iPhone 15 pro teal 1

Apple's iPhone Driver's License Feature Now Available in 11 U.S. States

Tuesday September 30, 2025 6:40 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Apple recently revealed that the feature would soon be available in North Dakota, and starting today, the feature has officially gone...
macbook pro prime day 2025

FCC Leaks Upcoming MacBook Pro and More

Tuesday September 30, 2025 1:58 pm PDT by
The United States Federal Communications Commission has confirmed Apple's work on a new version of the MacBook Pro and several other products, leaking details on the devices ahead of launch. The FCC published documents that reference model numbers that do not correspond with existing devices. A3434, for example, references an unreleased MacBook Pro, while other numbers are likely for...
LG UltraFine 6K Display TB5

LG UltraFine 6K (32U990A) TB5 Display: Pre-Orders Open September 30

Monday September 29, 2025 6:21 am PDT by
Pre-orders for LG's new UltraFine evo 6K display (model 32U990A) with Thunderbolt 5 support will begin on September 30, according to a major U.S. retailer listing. LG first revealed the 32-inch display at CES 2025 in January, teasing its status as the first monitor to support Thunderbolt 5. At the time, LG only provided high-level specs, but left pricing, availability, and full technical...

Top Rated Comments

Tovenaar Avatar
83 months ago
Every once in a while I think this store really is becoming a monopoly, then I go to help my wife with her Samsung and get hit with a big fat reality check. It's really incredible what apple have done with the app store. The fact that we rarely have to worry about the quality of apps on there is incredible.

I sincerely hope Apple don't have to dismantle their app store. I don't think that would be a win for anyone, even those app developers who are so eager to kill the golden goose.
Score: 61 Votes (Like | Disagree)
Rogifan Avatar
83 months ago
Nowhere on this website does it say why certain things are subject to commission and why others aren’t, or why IAP has to use Apple’s payment system.

How come I can pay for an Uber ride inside of the Uber app and Apple gets nothing but if I want to buy a Kindle book it’s impossible to do so inside the Amazon app (because Amazon rightfully doesn’t want to give a cut to Apple)?

How come IAP only allows Apple’s payment method? Why can’t Spotify or others use their own payment system in-app?

If the explanation to these questions are either it’s a fee/tax paid to access a large customer base or it covers all the costs of maintaining the App Store, app review, software tools, promotion etc. then my answer would once again be why does this apply to only certain things, digital things (and in some cases things where Apple competes directly). Why doesn’t it apply to everything? Saying Apple deserves 30% of a Kindle book sale but not an Uber ride is an arbitrary distinction that makes little sense. Without iPhone/iOS Uber probably wouldn’t exist. One certainly can’t say that about Kindle books.

Once again Apple is ignoring the elephant in the room.
Score: 26 Votes (Like | Disagree)
realtuner Avatar
83 months ago
If the platform is eventually opened up to Developer ID signed apps, nobody forces you to download them. Continue to use the App Store for the reasons you stated.

But guess what? 30% isn't measly. It's a lot. And a large amount of, not just a few, app developers are saying this.
Please. In the old days of packaged software sold in stores the developer would be lucky to get 30%. The other 70% went to retail markup at the store, the distributor and publisher of your software.
Score: 18 Votes (Like | Disagree)
Jsameds Avatar
83 months ago
"Apple welcomes competition"

I would too if I got a 30% cut off everything my "competition" sold through my distribution monopoly.
Please feel free to set up and maintain an end to end worldwide distribution model in over 100 languages and 100 countries, for both hardware and software - then we can talk about your 30%
Score: 18 Votes (Like | Disagree)
shanson27 Avatar
83 months ago
Our store, our rules. Thumbs up
Score: 17 Votes (Like | Disagree)
Dremmel Avatar
83 months ago
If you want your app in the store then you pay the measly 30%. The problem is not the 30% fee, but instead the fact that no one can sell an app that costs more than 99 cents with a few exceptions. I say no thanks as I want my apps vetted for nefarious activity, incompatibility and other issues. Apple created the App Store concept and every developer signed up for it because it gave them exposure. They also new going in what the rules were. The only difference is a few app developers don't like the rules they agreed to.
Many app developers invested in time and equipment after signing up for the rules only to find them drastically changed a few months later. The goalposts change every few months with no warning. Apple are judge and jury. An app they love one month might be tagged for removal a year later. If you've invested in an app and that happens then it is game over.
Score: 15 Votes (Like | Disagree)