Siri Shortcuts Not Working Properly For Some iPhone Users [Fixed]

It's not just you: it appears that Siri Shortcuts have not been working properly for some iPhone users since as early as Tuesday.

siri shortcuts duo
A small but increasing numbers of users on Twitter and the MacRumors forums claim that they are unable to invoke shortcuts using Siri, including Federico Viticci of MacStories and Rene Ritchie of iMore. The shortcuts still work if executed directly from the Shortcuts app, but not with a Siri voice command.

The issue is not affecting all users, nor is it affecting all apps. Third-party apps appear to be affected more than Apple's apps. It also doesn't appear to be related to today's release of iOS 12.1.1 or Shortcuts version 2.1.2. Your mileage may vary, so leave us a comment in our forums if you are affected.


As with any cloud-based service interruption, Apple certainly has engineers working on a server-side fix. With the issue now receiving media attention, a fix shouldn't be far away. We'll update this article when it is implemented.

In the meantime, some users have been able to re-record their Siri Shortcuts phrases to get them working again. To do so, open the Shortcuts app, tap on the three dots on a shortcut, tap on the settings toggle icon below Done in the top-right corner, tap on Siri Phrase, and tap Re-Record Phrase.

Update: Apple has implemented a fix, according to Rene Ritchie.

Popular Stories

apple tv 4k new orange

New Apple TV Expected Later This Year With These New Features

Saturday July 12, 2025 3:09 pm PDT by
A new Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Rumors Faster Wi-Fi Support The next Apple TV will be equipped with Apple's own combined Wi-Fi and Bluetooth chip, according to Bloomberg's Mark Gurman. He said the chip supports ...
iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3: What to Expect

Sunday July 13, 2025 10:30 am PDT by
The long wait for an Apple Watch Ultra 3 is nearly over, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the Apple Watch Ultra 3:Satellite connectivity for sending and receiving text messages when Wi-Fi and cellular coverage is unavailable 5G support, up from LTE on the Apple Watch Ultra 2 Likely a wide-angle OLED display that ...
iphone 16 pro pro max

iPhone 17 Pro Models With BOE Displays Will Be Sold in China Only

Thursday July 10, 2025 11:59 pm PDT by
iPhone 17 Pro and iPhone 17 Pro Max models with displays made by BOE will be sold exclusively in China, according to a new report. Last week, it emerged that Chinese display manufacturer BOE was aggressively ramping up its OLED production capacity for future iPhone models as part of a plan to recapture a major role in Apple's supply chain. Now, tech news aggregator Jukan Choi reports...
top stories 2025 07 12

Top Stories: iPhone 17 Pro Rumors, iOS 26 Beta 3, and More

Saturday July 12, 2025 6:00 am PDT by
The iOS 26 public beta release is quickly approaching, while developers have recently gotten their hands on a third round of betas that has seen Apple continue to tweak features, design, and functionality. We're also continuing to hear rumors about the iPhone 17 lineup that is now just about right around the corner, while Apple's latest big-budget film appears to be taking off, so read on...

Top Rated Comments

blacktape242 Avatar
86 months ago
siri not working correctly....what else is new.
Score: 16 Votes (Like | Disagree)
639051 Avatar
86 months ago
That **** never worked for me. It’s such a stupid concept just let Siri do it for me. Programming Siri to do what I say is what Apple should do
Well having a bit of imagination helps with products like this. Workflow and now shortcuts is a fantastic product. Just don’t use it if you don’t like it, rather simple fix.
Score: 5 Votes (Like | Disagree)
Statcoder Avatar
86 months ago
HEY APPLE - It's not a shortcut if it doesn't work. I've saved a total of 5 minutes using it over the past few months and have spent 10 minutes trying to get it to work over the past couple of days.
Score: 4 Votes (Like | Disagree)
s15119 Avatar
86 months ago
Its ok... nobody uses anything related to Siri. Haven't since 2011.
Actually, millions of people use Siri on a daily basis.
Score: 4 Votes (Like | Disagree)
AstroRob Avatar
86 months ago
It sucked in 2011 and guess what? It still sucks in 2018. It has NOT improved in the 7 years its been out at all. That's why I always say when people use it, they can't be taken seriously. Its still in beta after all these years.
I really don't get where this kind of factually incorrect griping (hate?) comes from. Siri HAS improved significantly, and I know because I've been a user since it came out. New functionalities have been documented constantly on this and other sites. You claim it was DOA the day it came out and that you stopped using it. How can you know whether or not it has improved if you don't use it?

It can be taken seriously. It is useful. It is not 100% effective and correct in its responses, but the accuracy and flexibility has improved considerably over the years I've been using it. Sure, I wish it were more accurate, and want it to do more, but that doesn't mean it IS and always WILL BE of ZERO UTILITY.

I don't use a single piece of software or technology that doesn't crash or freeze up or glitch occasionally. But Siri seriously crossed over to significant utility years ago. Things I find of great utility and that are part of my daily routines include;

* quick math and unit conversions
* scheduling calendar events
* adding things to my shopping list
* opening apps
* controlling music and podcast playback (love to "skip ahead 90 seconds" to avoid ads)
* responding to texts (esp. hands-free in the car over my bluetooth system)
* Homekit control of my devices (it and Alexa are roughly equiv. in utility and I use them interchangeably)
* getting navigation guidance on the road
* looking up random information (something like an 70-80% hit rate of finding what I am looking for)

I suppose the fact that I have a Ph.D in physics, work at Caltech, and have followed technology my whole life can be rendered irrelevant (I "can't be taken seriously") because I've come to a different conclusion about a technology you don't like.
Score: 3 Votes (Like | Disagree)
spiddyman007 Avatar
86 months ago
('https://www.macrumors.com/2018/12/05/siri-shortcuts-not-working/')


It's not just you: it appears that Siri Shortcuts have not been working properly for some iPhone users since as early as Tuesday.



A small but increasing numbers of users on Twitter and the MacRumors forums claim that they are unable to invoke shortcuts using Siri, including Federico Viticci of MacStories and Rene Ritchie of iMore. The shortcuts still work if executed directly from the Shortcuts app, but not with a Siri voice command.

The issue is not affecting all users, nor is it affecting all apps. Third-party apps appear to be affected more than Apple's apps. It also doesn't appear to be related to today's release of iOS 12.1.1 ('https://www.macrumors.com/2018/12/05/ios-12-1-1-released/') or Shortcuts version 2.1.2 ('https://www.macrumors.com/2018/12/05/homepod-12-1-1-and-shortcuts-2-1-2/'). Your mileage may vary, so leave us a comment in our forums if you are affected.



As with any cloud-based service interruption, Apple certainly has engineers working on a server-side fix. With the issue now receiving media attention, a fix shouldn't be far away. We'll update this article when it is implemented.

In the meantime, some users have been able to re-record their Siri Shortcuts phrases to get them working again. To do so, open the Shortcuts app, tap on the three dots on a shortcut, tap on the settings toggle icon below Done in the top-right corner, tap on Siri Phrase, and tap Re-Record Phrase.

Article Link: Siri Shortcuts Not Working Properly For Some iPhone Users ('https://www.macrumors.com/2018/12/05/siri-shortcuts-not-working/')
That **** never worked for me. It’s such a stupid concept just let Siri do it for me. Programming Siri to do what I say is what Apple should do
Score: 3 Votes (Like | Disagree)