Mac Desktop Extension Software Duet Display Rendered Inoperable in macOS 10.13.4 [Updated] - MacRumors
Skip to Content

Mac Desktop Extension Software Duet Display Rendered Inoperable in macOS 10.13.4 [Updated]

by

Users of popular Mac desktop extension app Duet Display are being advised not to update to macOS 10.13.4, due to "critical bugs" that prevent the software from communicating with connected iOS devices used as extra displays.

When installed on a Mac and an iPad (or iPhone) and the two devices are connected using a Lightning cable or 30-pin connector, Duet allows users to extend their macOS desktop space on the Retina display of the iOS device. However, unspecified changes in the latest update to macOS High Sierra, released by Apple yesterday, causes the Duet client app to hang, and users are being advised to hold back from upgrading, at least for now.

duet display
Duet's developers are recommending that users contact Apple through the company's online bug reporting form to get the issue prioritized. In the meantime, the developers are "actively looking" into workarounds to reinstate Duet's functionality in macOS 10.13.4.

Duet Display is priced at $19.99 in the App Store, and unlocking the Pro features to turn the iPad Pro into a drawing tablet costs an additional $19.99 per year through an in-app subscription. Duet Display is available from the App Store. [Direct Link]

Update: Users of other desktop extension apps like Air Display and iDisplay are also reporting incompatibility with macOS 10.13.4. DisplayLink-enabled USB graphics devices are also reportedly affected. There's some speculation that Apple's added eGPU support in 10.13.4 is the underlying cause of the issues. We'll keep readers updated if we hear more.

Related Forum: macOS Mojave

Top Rated Comments

ouimetnick Avatar
107 months ago
Is it really a bug or did Apple intentionally change things that happened to break compatibility? Might not be a bug, and just the outcome of system changes to macOS
Score: 14 Votes (Like | Disagree)
rorschach Avatar
106 months ago
It never used to be this way with Apple, but unfortunately, this is what they’ve become.
Yes it did. People have ALWAYS said this.

I remember Snow Leopard wiping out people’s entire home folders. And 10.2.8 killing Ethernet. Etc.
Score: 12 Votes (Like | Disagree)
107 months ago
I’ve been saying this for a year now and it still holds true: if you rely on your Mac for work, you can no longer trust Apple.

I have lost all faith in Apple’s ability to release software updates that do not break critical functions. There has not been a single major dot release in the last two years that has not broken something critical to my workflow. Not a single one.

After High Sierra is stable, I will not update my Macs for nearly a year until the next OS has stabilized. It never used to be this way with Apple, but unfortunately, this is what they’ve become.
Score: 12 Votes (Like | Disagree)
thadoggfather Avatar
107 months ago
Not a bug at all; 10.13.4 only supports displays which are directly connected by a GPU or by AirPlay.
Removing the clutter

Like battery estimates.

I still modify battery.menu to output battery
Time predictions on 10.12.6 even tho they scrapped it after .1 or .2 or something

Apple can’t come up w new features so new features has to be taking away features.
Score: 10 Votes (Like | Disagree)
TheMacDaddy1 Avatar
107 months ago
I’ve been saying this for a year now and it still holds true: if you rely on your Mac for work, you can no longer trust Apple.

I have lost all faith in Apple’s ability to release software updates that do not break critical functions. There has not been a single major dot release in the last two years that has not broken something critical to my workflow. Not a single one.

After High Sierra is stable, I will not update my Macs for nearly a year until the next OS has stabilized. It never used to be this way with Apple, but unfortunately, this is what they’ve become.
Hmmm....I use one every day for work (network engineer) and I would not have it any other way.

My only real complaint is when I have to use my USB to serial adapter to console into piece of equipment on site. USB-C to USB-A dongle, Keyspan USB-A to serial dongle, null modem cable to device or serial to ethernet to device. It is quite the frankestein setup in those cases....but it works every time.

I live in Omnigraffle Pro, Safari, Terminal, Secure CRT, mail, Excel, Word, etc.
Score: 7 Votes (Like | Disagree)
107 months ago
Users of popular Mac desktop extension app Duet Display ('https://www.duetdisplay.com') are being advised not to update to macOS 10.13.4, due to "critical bugs" that prevent the software from communicating with connected iOS devices used as extra displays.

When installed on a Mac and an iPad (or iPhone) and the two devices are connected using a Lightning cable or 30-pin connector, Duet allows users to extend their macOS desktop space on the Retina display of the iOS device. However, unspecified changes in the latest update to macOS High Sierra, released by Apple yesterday ('https://www.macrumors.com/2018/03/29/apple-releases-macos-high-sierra-10-13-4/'), causes the Duet client app to hang, and users are being advised to hold back from upgrading, at least for now.



The critical issue was highlighted by Duet's ex-Apple developers in a blog post ('https://help.duetdisplay.com/faq/305404-macos-10-13-4-support') on the Duet support site, quoted from below.
Duet's developers are recommending that users contact Apple through the company's online bug reporting form to get the issue prioritized. In the meantime, the developers are "actively looking" into workarounds to reinstate Duet's functionality in macOS 10.13.4.

Duet Display is priced at $19.99 in the App Store, and unlocking the Pro features to turn the iPad Pro into a drawing tablet costs an additional $19.99 per year through an in-app subscription. Duet Display ('http://appshopper.com/productivity/duet-display') is available from the App Store. [Direct Link ('https://itunes.apple.com/us/app/duet-display/id935754064?mt=8')]

Article Link: Mac Desktop Extension Software Duet Display Rendered Inoperable in macOS 10.13.4 ('https://www.macrumors.com/2018/03/30/mac-desktop-extender-duet-bug-macos-10-13-4/')
This was an issue all throughout the beta period. I let the developer know early on.
[doublepost=1522414141][/doublepost]
I’ve been saying this for a year now and it still holds true: if you rely on your Mac for work, you can no longer trust Apple.

I have lost all faith in Apple’s ability to release software updates that do not break critical functions. There has not been a single major dot release in the last two years that has not broken something critical to my workflow. Not a single one.

After High Sierra is stable, I will not update my Macs for nearly a year until the next OS has stabilized. It never used to be this way with Apple, but unfortunately, this is what they’ve become.
To be fair, Duet Display is essentially a hack. It isn’t as if Apple intended the iPad to be used as an extended display for a Mac. If they did, they’d have built it in themselves.
Score: 7 Votes (Like | Disagree)

Popular Stories

Apple Watch Ultra 2 Black Titanium

watchOS 27 Will Add These New Features to Your Apple Watch

Sunday May 24, 2026 11:53 am PDT by
Apple will unveil watchOS 27 during its WWDC 2026 keynote on Monday, June 8, and a handful of new features have been rumored already. The first developer beta of watchOS 27 should be available immediately following the keynote, and a public beta typically follows in July. The update should be released to all users with a compatible Apple Watch model in September. Below, we recap watchOS...
iPhone 15 General Feature Green

Apple Preparing 'Most Significant Overhaul in the iPhone's History'

Friday May 22, 2026 1:36 pm PDT by
Apple reportedly plans to unveil its first foldable iPhone in September this year — it may be named "iPhone Ultra" — and expectations are high. In his Power On newsletter, Bloomberg's Mark Gurman said the foldable iPhone will be "the most significant overhaul in the iPhone's history." "iPhone 4, iPhone 6 and iPhone X were clearly a big deal, but this is a whole new design," he said....
imac video apple feature

Apple Released Two New Accessories This Month

Friday May 22, 2026 12:24 pm PDT by
May has been a quiet stretch in terms of new Apple products, but the company did release two accessories on its online store this month. First up was a new Pride Edition Sport Loop for the Apple Watch. The band features a rainbow design with 11 colors of woven nylon yarns. U.S. pricing is set at $49. The band is part of Apple's 2026 Pride Collection, which also includes a new Pride...