Apple Pay Used on 16% of Active iPhones Worldwide, Widespread Adoption Still Expected in 3-5 Years

This morning, Loup Ventures shared new information on Apple Pay adoption, estimating that there were 127 million global Apple Pay users by the end of 2017, a jump from 62 million the previous year. Given that there are about 795 million active iPhones around the world, this means that about 16 percent of iPhone owners have activated Apple Pay.

Of that 16 percent base, five percent are located in the United States and 11 percent are international users. Loup Ventures broke these numbers down further, pointing out that around 38 million people use Apple Pay in the U.S., and 89 million use Apple's mobile wallet globally.


The Apple Pay review also has a few other tidbits of research, including that the number of banks globally supporting Apple Pay have increased in the past year by 41 percent, to total 2,707 banks. Loup Ventures checked the top 100 retailers in the U.S. for Apple Pay compatibility as well, and found consistent growth of adoption across many online resources. In the last year, Apple Pay adoption in these retailers' apps grew 9 percent, mobile sites grew 85 percent, and desktop sites grew 56 percent.
We completed our annual Apple Pay review and found year over year growth has been impressive with active users more than doubling (source: Apple), transactions more than tripling (source: Apple) and online merchant adoption increasing by ~50% (source: Loup Ventures). That said, we believe only 16% of global iPhone users have turned on Apple Pay. We remain optimistic that Apple Pay will gain widespread adoption over the next 3-5 years given integration OS and iOS makes it the easiest to use digital wallet.
Apple first debuted Apple Pay in the fall of 2014, and although many retailers joined in support of the platform it has faced push back from companies like Target and Walmart as each try to develop their own digital wallet service. Last spring, Apple said it wasn't worried about the slow adoption of Apple Pay because it saw the mobile wallet as on track to soon become its customers' "primary payment system."

In an interview around the same time, Eddy Cue said, "Does it matter if we get there in two years, three years [or] five years? Ultimately, no." Although Apple executives have remained in vocal support of Apple Pay, at the time of the launch consumer reticence to support Apple Pay was said to have permeated within the company, to the point where some executives "were reluctant to promote it." Recent ads for iPhone have been heavily focused on the iPhone X's new features, and the latest Apple Pay-focused commercials date back to 2015.

Despite the slow adoption, Loup Ventures analyst Gene Munster said he and the researchers "remain optimistic" that over the next three to five years, Apple Pay will see ongoing, gradual growth and eventually "gain widespread adoption." Although the report doesn't discuss rival mobile wallets specifically, it states that Apple Pay is "the easiest to use digital wallet" because of its deep integration into iOS.

Related Roundup: Apple Pay


Top Rated Comments

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13 weeks ago
I've basically forgotten the PIN for my debit card thanks to Apple Pay.
Rating: 17 Votes
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13 weeks ago

I have never used it. It seems like too many steps. It’s still easier to just pull out the credit or debit card.


Push-button twice...hold up to terminal-face. **Ding!** Yeah, that's a lot of steps. :p
Rating: 11 Votes
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13 weeks ago
I use it all the time with my watch. Am still surprised at how often I get the "Did you just pay with your watch? That's so cool!" reaction. You'd think after almost four years, people would be starting to figure this out. But this reaction continues and comes from all types - young and old.
Rating: 11 Votes
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13 weeks ago
Still missing in the half of Europe (e.g. Germany, Austria, Poland, Benelux) :(
Rating: 7 Votes
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13 weeks ago
Widespread use....yeah ok. Some businesses still don’t have the chip activated on their terminals. Walmart doesn’t take Apple Pay nor does Target (but does accept it in their app). CVS doesn’t either. Kroger’s doesn’t accept it. It’s going to be a niche market for a very long time.
Rating: 6 Votes
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13 weeks ago
There are very few places that I personally shop at, here in the UK, that don't support it. And it's pretty flawless.

The other week I forgot my wallet for the first time in many years, and didn't realise until I got to the checkout. Not an issue thanks to Apple Pay. Very very handy.

I just wish more of my bank cards would support it.
Rating: 6 Votes
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13 weeks ago
It's awesome on Apple Watch. Ta na na na na.
Rating: 5 Votes
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13 weeks ago
I can use it a lot more often now that more and more shops in the UK are scrapping the £30 limit.
Rating: 5 Votes
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13 weeks ago
Given the image used in this post, I for one have been using it a lot this year since Chase Freedom is giving 5% cashback on Apple Pay (and other mobile payment services) this quarter.

But for real, I wish more stores accepted Apple Pay. I’d use it all the time — it’s so much easier.
Rating: 5 Votes
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13 weeks ago
I have never used it. It seems like too many steps. It’s still easier to just pull out the credit or debit card.
Rating: 4 Votes
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