NYPD Rolls Out iPhone 7 and 7 Plus Handsets to Manhattan Officers, Replacing Windows Phones

In a few years they will realize how horrible the iPhone is and switch to android.

Interesting that you joined 21 minutes ago and this is your first post

Total Windows Phone usage now down from around 36,002 to around 2.

The NYPD made the right decision. Apple needs to focus more on business corporations.

How is a phone altering the response time? This sounds more like a process change having an effect and someone piggybacking on that to justify their technology changes. Additionally, I'm quite confident their former phones had cameras.

It's a good choice to abandon the MS phone though. These devices need to be in support.

I am assuming they have their CAD system on this new phone which allows the officers to actually see the calls before they are sent by radio. We have this on our iPhones and it was not available for Windows phone thru our vendor. It definitely speeds response time especially in a very busy place like that.

Yes their former phones had cameras. There is a program on iOS they are using that streams cameras to their phones from events and from dispatch that allows them to see what is going on prior to their arrival.

I don’t understand how they bought a windows phone in the first place. Who thought that was a good idea

Usually high level executives that are out of touch with actual usage makes these decisions. What possibly factored in, is that they probably have a lot invested in MS technologies, so the customer rep probably offered them a huge deal to use the phones

Wow, 2018 and they're only doing this now. I think MS had a chance to carve out marketshare with windows phones, but made so many missteps, its failure was inevitable

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Image via New York Daily News ('http://www.nydailynews.com/new-york/manhattan/nypd-cops-switch-iphones-new-tool-fighting-crime-article-1.3799060')

In a few years they will realize how horrible the iPhone is and switch to android.

I love Android. My Pixel 2 is amazing. I can’t wait to see what the Pixel 3 will bring. I’m also always keenly interested in what Samsung, HTC and LG and Huawei and Xiaomi are doing. At some point in a few short years I can see myself going exclusively to Android if the things I want to happen at Apple fail to materialize.

But for the police...really? No...not there yet. Quality control has been horrible on the 2017 Pixel 2 XL variant. I have lost count of how many people I’ve seen, and that includes my husband and myself, who have had to go through Google’s RMA process to get a non defective phone. Some people have endured this three or more times! That’s not very encouraging.

The Pixel 2 fares much better in terms of QC, but is probably too small for a lot of these guys. That would leave you with major players LG and Samsung. Politically, there might be some issues going with foreign manufacturers right now. That aside, LG customer service is not well established and proven in the US nor is quality. HTC is struggling.

The Chinese manufacturers are butting up against security concerns and protectionist policies, as seen in the recent breakup of the deal between AT&T and Huawei over security concerns. Lack of official carrier support hurts Huawei, Xiaomi and HTC since a lot of customers rely on the carriers for customer support when things go wrong on these imports.

Samsung would be the best bet, but they can lag and and be incredibly fragile. The Active versions of the Samsungs would suit them but I think those are AT&T exclusives. I don’t think the police would even be getting the latest flagships. Every Samsung my husband and I have used has run into very inconveniently timed hiccups. That’s not a big problem for us, but for a police officer it could be dangerous.

I realize iOS 11 has some issues, but Apple is committed to fixing them and I have not run into any that stop me in my tracks except very, very rarely.

Karma.

I forgot about Windows phone, it’s been so long.