The New York Police Department is making good on a promise made last year to dole out iPhone handsets to its officers, replacing around 36,000 Windows Phones as part of a new hardware upgrade strategy, reports the New York Daily News.
The NYPD has been rolling out hundreds of the phones since Christmas to Manhattan cops, who can choose between iPhone 7 and iPhone 7 Plus models. The platform switch comes at no cost to the police department because the handsets are filed as upgrades under the agency's contract with AT&T.
Image via New York Daily News
"We've been giving out about 600 phones a day," said NYPD Deputy Commissioner for Information and Technology Jessica Tisch. "We're seeing a lot of excitement."
Police in the Bronx and Staten Island have already received their new phones, with officers in the Queens and Brooklyn boroughs next in line to make the switch to iOS.
Armed with Apple's smartphones, the NYPD has seen its response times to critical crimes in progress drop by 14 percent, according to Tisch. The iPhones also allow cops to get videos and surveillance pictures of wanted suspects within minutes of a crime.
In October 2014, New York City officials announced plans to roll out handheld devices to every NYPD officer for the first time ever, along with tablets for every patrol car. The $160 million initiative was part of a plan to bring the department into the 21st century.
The NYPD has been rolling out hundreds of the phones since Christmas to Manhattan cops, who can choose between iPhone 7 and iPhone 7 Plus models. The platform switch comes at no cost to the police department because the handsets are filed as upgrades under the agency's contract with AT&T.
"We've been giving out about 600 phones a day," said NYPD Deputy Commissioner for Information and Technology Jessica Tisch. "We're seeing a lot of excitement."
Police in the Bronx and Staten Island have already received their new phones, with officers in the Queens and Brooklyn boroughs next in line to make the switch to iOS.
Armed with Apple's smartphones, the NYPD has seen its response times to critical crimes in progress drop by 14 percent, according to Tisch. The iPhones also allow cops to get videos and surveillance pictures of wanted suspects within minutes of a crime.
"I truly feel like it's the ultimate tool to have as a patrol cop," said Police Officer Christopher Clampitt. "We get to the location a lot quicker," he said. "By the time the dispatcher puts out the job (on the radio) we're already there."Before the rollout, NYPD's smartphones of choice were Nokia's Lumia 830 and Lumia 640 XL, released in October 2014 and March 2015 respectively. The discontinued devices run Windows Phone 8.1, which Microsoft ended support for in July 2017 to focus on its newer Windows 10 Mobile platform and cloud-based services.
In October 2014, New York City officials announced plans to roll out handheld devices to every NYPD officer for the first time ever, along with tablets for every patrol car. The $160 million initiative was part of a plan to bring the department into the 21st century.
Related Roundup: iPhone 7
Tag: Windows Phone
Buyer's Guide: iPhone 8 (Caution)
57 comments
Top Rated Comments
(View all)
19 weeks ago
Image via New York Daily News ('http://www.nydailynews.com/new-york/manhattan/nypd-cops-switch-iphones-new-tool-fighting-crime-article-1.3799060')
In a few years they will realize how horrible the iPhone is and switch to android.
But for the police...really? No...not there yet. Quality control has been horrible on the 2017 Pixel 2 XL variant. I have lost count of how many people I’ve seen, and that includes my husband and myself, who have had to go through Google’s RMA process to get a non defective phone. Some people have endured this three or more times! That’s not very encouraging.
The Pixel 2 fares much better in terms of QC, but is probably too small for a lot of these guys. That would leave you with major players LG and Samsung. Politically, there might be some issues going with foreign manufacturers right now. That aside, LG customer service is not well established and proven in the US nor is quality. HTC is struggling.
The Chinese manufacturers are butting up against security concerns and protectionist policies, as seen in the recent breakup of the deal between AT&T and Huawei over security concerns. Lack of official carrier support hurts Huawei, Xiaomi and HTC since a lot of customers rely on the carriers for customer support when things go wrong on these imports.
Samsung would be the best bet, but they can lag and and be incredibly fragile. The Active versions of the Samsungs would suit them but I think those are AT&T exclusives. I don’t think the police would even be getting the latest flagships. Every Samsung my husband and I have used has run into very inconveniently timed hiccups. That’s not a big problem for us, but for a police officer it could be dangerous.
I realize iOS 11 has some issues, but Apple is committed to fixing them and I have not run into any that stop me in my tracks except very, very rarely.
Rogue Amoeba developer Quentin Carnicelli, who works on Mac software like Airfoil, Audio Hijack, Loopback, and Fission, this week penned a critique of Apple's Mac lineup and the company's...
Apple has hired Jaime Waydo, an autonomous vehicle expert who previously worked as a senior engineer at Google's Waymo, reports The Information. An Apple spokesperson confirmed the hiring, but...
Apple has formed a multi-year production partnership with Oprah Winfrey to create shows for a new video subscription service that is in the works, reports The Wall Street Journal.
Apple and...
Apple is widely rumored to introduce three new iPhone models in September, including a second-generation iPhone X, a larger version dubbed the iPhone X Plus, and a lower-priced but lesser-featured...
If you are attempting to navigate with Apple Maps right now, you may be unable to do so, as the service appears to be experiencing downtime.
"Directions Not Available," the app says,...
Ahead of the HomePod launching in Canada, France, and Germany in three days from now, the speaker has gained the ability to read the news in those countries.
Siri can now provide news briefs...
Apple today launched a new ad campaign focused on the Mac, carrying the tagline "Behind the Mac" and highlighting a trio of creators who have used Macs to "make something wonderful."...
watchOS 5, the operating system that runs on the Apple Watch, was introduced last week alongside iOS 12 and macOS Mojave. The update doesn't include design changes or new watch faces, but it does...
