Several iPhone X Owners Experiencing 'Crackling' or 'Buzzing' Sounds From Earpiece Speaker

A limited but increasing number of iPhone X owners claim to be experiencing so-called "crackling" or "buzzing" sounds emanating from the device's front-facing earpiece speaker at high or max volumes.

iphone x earpiece
Over two dozen users have said they are affected in a MacRumors discussion topic about the matter, while similar reports have surfaced on Twitter and Reddit since the iPhone X launched just over a week ago.

On affected devices, the crackling sounds occur with any kind of audio playback, including phone calls, music, videos with sound, alarms, and ringtones. The issue doesn't appear to be limited to any specific iPhone X configuration or iOS version.

"Love the phone but I was wondering if anyone has had any issues with the speakers slightly sounding a little crackling whenever max volume," said one MacRumors forum member with the alias ShadowYYZ. "Noticeable on certain songs and even my ring tone which was bought from the iTunes Store."

For those unaware, the iPhone X's earpiece doubles as a speaker that combines with the traditional speaker at the bottom of the device to deliver stereo sound. Both the iPhone 7 and iPhone 8 series also have stereo speakers.

MacRumors hasn't been able to reproduce the issues described. Apple didn't immediately respond to our request for comment on the matter.

While the sounds could be the result of distortion, especially since they occur at higher volumes only, several users are convinced that there could be a bigger software or hardware issue affecting the earpiece.

"I listen to a lot of music on the speakers of the iPhone X and I noticed the slight crackle right away," replied another MacRumors forum member who goes by the username Benz63amg. "Since so many of us seem to experience this crackle then my assumption is that it's software related rather than hardware."

A few months ago, several iPhone 8 and iPhone 8 Plus owners experienced a similar "static noise" issue with the earpiece during phone calls. Apple acknowledged the issue and fixed it in iOS 11.0.2.

Since the crackling sounds on iPhone X don't appear to be limited to phone calls, it's unclear if the issues are related.

Apple has been replacing affected iPhone X units free of charge, according to customers who contacted the company. Apple also appears to be collecting diagnostic information so that its engineers can investigate the matter, as it routinely does with any potential software or hardware issues.

Like the green lines affecting some iPhone X displays, this is an isolated issue affecting a very low percentage of the millions of devices being manufactured. The majority of iPhone X owners do not appear to be affected.

If you experience this problem, we recommend booking a Genius Bar appointment with the Apple Support app or contacting Apple via phone, email, online chat, or Twitter to have your iPhone X replaced. Apple is known for providing good customer service, and it is often genuinely helpful in these situations.

Top Rated Comments

Ballis Avatar
62 months ago
Thank you early adaptors for guinnea-pigging
Score: 38 Votes (Like | Disagree)
topmounter Avatar
62 months ago
Just because you can turn it up to 11 does not mean that you should turn it up to 11.
Score: 37 Votes (Like | Disagree)
iapplelove Avatar
62 months ago
Thank you early adaptors for guinnea-pigging
I love mine, so you are very welcome!
Score: 36 Votes (Like | Disagree)
Hustler1337 Avatar
62 months ago

If you experience this problem, we recommend booking a Genius Bar appointment with the Apple Support app ('https://geo.itunes.apple.com/us/app/apple-support/id1130498044?mt=8') or contacting Apple via phone, email, online chat ('https://getsupport.apple.com/'), or Twitter ('https://twitter.com/applesupport') to have your iPhone X replaced. Apple is known for providing good customer service, and it is often genuinely helpful in these situations.
To be fair, for a $1000+ the least you'd expect from Apple is a replacement or an acknowledgement of the issue with a promise of a fix.
Score: 23 Votes (Like | Disagree)
Exile714 Avatar
62 months ago
I just played some Taylor Swift songs on max. It sounded awful, but no crackling!
Score: 19 Votes (Like | Disagree)
WilliamG Avatar
62 months ago
Thank you early adaptors for guinnea-pigging
I’ve bought every single iPhone at launch. Can’t say I regret owning any of them “early.”

Thank you to those (such as yourself) who think that buying early is some kind of grave error. Makes it easier for the rest of us to get our new phones!
Score: 17 Votes (Like | Disagree)

Popular Stories

iPhone 14 Pro Lineup Feature Purple

Apple Planning to Hold iPhone 14 Event on September 7

Wednesday August 17, 2022 9:51 am PDT by
Apple is aiming to hold its first fall event on Wednesday, September 7, reports Bloomberg's Mark Gurman. The event will focus on the iPhone 14 models and the Apple Watch Series 8. The standard iPhone 14 models are expected to get few changes, but the iPhone 14 Pro models will include updated camera technology, the removal of the notch in favor of a pill-shaped and hole-punch cutout, an A16...
iOS 15

Apple Releases iOS 15.6.1 and iPadOS 15.6.1 With Bug Fixes

Wednesday August 17, 2022 9:50 am PDT by
Apple today released iOS and iPadOS 15.6.1, minor updates to the iOS and iPadOS 15 operating systems initially released in September 2021. iOS 15.6.1 and iPadOS 15.6.1 come a month after Apple released iOS 15.6 and iPadOS 15.6 with new Live Sports features and bug fixes. The iOS 15.6.1 and iPadOS 15.6.1 updates can be downloaded for free and the software is available on all eligible devices...
tiktok logo

TikTok's In-App Browser Reportedly Capable of Monitoring Anything You Type

Thursday August 18, 2022 4:25 pm PDT by
TikTok's custom in-app browser on iOS reportedly injects JavaScript code into external websites that allows TikTok to monitor "all keyboard inputs and taps" while a user is interacting with a given website, according to security researcher Felix Krause, but TikTok has reportedly denied that the code is used for malicious reasons. Krause said TikTok's in-app browser "subscribes" to all...
airpods pro black background

AirPods Pro 2: Five New Features and Improvements to Expect

Sunday August 14, 2022 3:28 pm PDT by
Apple's second-generation AirPods Pro are finally nearing launch, with a release expected later this year. If you are considering upgrading to the new AirPods Pro once they are released, keep reading for a list of five new features to expect. In addition to all-new features, the second-generation AirPods Pro will likely adopt some features added to the standard AirPods last year. H2 Chip ...
ipados 16 stage manager

Apple Criticized for 'Fundamentally Misguided' Approach to Stage Manager in iPadOS 16

Friday August 19, 2022 1:57 am PDT by
Stage Manager in the iPadOS 16 beta is receiving heavy criticism for being "fundamentally misguided" in its approach to bringing a new level of multitasking to the iPad experience, with some even calling on Apple to delay the feature entirely due to its shortcomings. Federico Viticci, the founder and editor in chief of MacStories and a prominent member of the Apple community, outlined his...
M2 Pro and Max Feature

3nm M2 Pro Chip for MacBook Pro Reportedly Entering Production Later This Year

Thursday August 18, 2022 7:39 am PDT by
TSMC will begin production of 3nm chips for Apple by the end of 2022, according to a report this week from Taiwan's Commercial Times. A separate report from the publication claimed that TSMC will begin mass production of 3nm chips in September. The report, citing industry insiders, claims that the M2 Pro chip may be the first to use TSMC's advanced 3nm process. Bloomberg's Mark Gurman...