Several iPhone X Owners Encountering Green Line on Display Due to Potential Hardware Defect

A limited but increasing number of iPhone X owners have encountered a green line appearing on the smartphone's display.

iphone x green line

Photo via Twitter user mix0mat0sis‏

At least 25 customers have shared photos of the potential hardware defect across the Apple Support Communities, Twitter, Facebook, Reddit, and the MacRumors forums since the iPhone X launched a week ago. Of course, in a production run of millions of iPhone X units, it is a small percentage of devices affected so far.

"So I was playing with my new phone and all of a sudden, this happened," said one MacRumors forum member with the alias tmiles81. "It's a really bright line going down the entire right side of the phone."

iphone x green lines

Photos via Twitter users MACinCLE and Nate Heagy

The green line wasn't visible on any of the affected iPhone X units when they were first taken out of the box, but rather developed spontaneously after some period of usage in normal conditions. The devices involved also don't appear to have been dropped or damaged in any way.

"Day one and a bright green line has appeared down the right side of the iPhone X," said Apple Support Communities user benvolio1979.

Many of the user reports claim that restarting or even fully restoring the device doesn't remove the green line, which typically runs vertically along the right or left side of the display, but can show up elsewhere on the screen.

iphone x green line duo

Photos via MacRumors forum member irusli9‏

The issue doesn't appear to be limited to specific iPhone X models or locations. We've seen reports from owners of both 64GB and 256GB configurations in Silver or Space Gray in the United States, Canada, Poland, and Australia at a minimum. If you are affected, share a photo in the comments section below.

MacRumors hasn't been able to reproduce the issue. Apple declined to comment in an emailed response from a spokesperson.

Apple has been replacing affected iPhone X units free of charge, according to customers who contacted the company. Apple also appears to be collecting data from the incidents so that its engineers can investigate the matter, as it routinely does with any potential hardware or software issues.

iphone x green line side

Photo via Apple Support Communities user tomek80

The green line could be an isolated defect with the iPhone X's OLED display. Samsung's Galaxy S7 also uses OLED and suffered from a similar issue last year in which a pink line appeared on some displays. Samsung acknowledged the issue as hardware failure and worked to replace affected devices.

If you experience this problem, we recommend booking a Genius Bar appointment or contacting Apple's support team via phone, email, or online chat. Apple is generally helpful in these situations.

Update: TechCrunch notes that the iPhone X display has a new diamond subpixel pattern and, as such, all green sub-pixels appear in lines. The report speculates that there could be an electrical fault in some of the devices that is causing voltage to flow to all of the green sub-pixels.

iphone x diamond subpixels

iPhone X display's diamond subpixel pattern (DisplayMate via TechCrunch)

Top Rated Comments

japanime Avatar
55 months ago
Pair that green line with the red dot on the digital crown of your Apple Watch, and you've got yourself a nifty Christmas display. :D
Score: 100 Votes (Like | Disagree)
jonnysods Avatar
55 months ago
I'd just like to thank all you beta testers out there ;)
Score: 52 Votes (Like | Disagree)
Sangoma Avatar
55 months ago
Owners should embrace the green line. Just like the notch.
Score: 47 Votes (Like | Disagree)
rishic89 Avatar
55 months ago
Interesting. Luckily Apples customer service is excellent! I wouldn't mind having a green line on my X in about 8 months so I can get a brand new device
Score: 44 Votes (Like | Disagree)
Jsameds Avatar
55 months ago
"Hardware defect"

So this is Samsung's fault, right? ;) :D
Score: 38 Votes (Like | Disagree)
kalanni Avatar
55 months ago
Well at least Apple is one of the best in the business for customer service
Score: 28 Votes (Like | Disagree)

Popular Stories

intel vs m1 max chip purple

Benchmarks Confirm Intel's Latest Core i9 Chip Outperforms Apple's M1 Max With Several Caveats

Wednesday January 26, 2022 8:56 am PST by
Benchmark results have started to surface for MSI's new GE76 Raider, one of the first laptops to be powered by Intel's new 12th-generation Core i9 processor. Intel previously said that its new high-end Core i9 processor is faster than Apple's M1 Max chip in the 16-inch MacBook Pro and, as noted by Macworld, early Geekbench 5 results do appear to confirm this claim, but there are several...
General Dropbox Feature

macOS 12.3 Will Include Cloud Storage Changes Affecting Dropbox and OneDrive

Tuesday January 25, 2022 3:31 pm PST by
Dropbox today announced that users who update to macOS 12.3 once that software version becomes available may temporarily encounter issues with opening online-only files in some third-party apps on their Mac. In a support document and an email to customers, Dropbox said it is actively working on full support for online-only files on macOS 12.3 and will begin rolling out an updated version of...
Apple Watch Red Yellow Green Feature 1

Apple Launches Black Unity Braided Solo Loop With 'Unity Lights' Watch Face

Wednesday January 26, 2022 6:05 am PST by
Apple today announced the Black Unity Braided Solo Loop for the Apple Watch, as well as a new downloadable watch face, to celebrate Black History Month. Following the launch of the limited edition Black Unity Apple Watch Series 6 and Sport Band in 2021, Apple today launched the Black Unity Braided Solo Loop as part of its celebrations for Black History Month this year.Apple is launching a...
ios 15

Apple Releases iOS 15.3 and iPadOS 15.3 With Fix for Safari Bug That Leaks Browsing Activity

Wednesday January 26, 2022 10:00 am PST by
Apple today released iOS 15.3 and iPadOS 15.3, the third major updates to the iOS and iPadOS 15 operating systems that were released in September 2021. iOS and iPadOS 15.3 come almost two weeks after the release of iOS and iPadOS 15.2.1, minor bug fix updates. The iOS 15.3 and iPadOS 15.3 updates can be downloaded for free and the software is available on all eligible devices over-the-air in ...
iOS 15

Everything New in iOS 15.4 and iPadOS 15.4: Face ID With a Mask, Emojis, Apple Card Widget, Universal Control and More

Thursday January 27, 2022 12:08 pm PST by
Apple today seeded the first betas of iOS 15.4, iPadOS 15.4 to developers for testing purposes, adding a slew of new features to the latest iOS operating systems. iOS 15.4 is the biggest update that we've had to iOS 15 to date, and it brings Universal Control, Face ID with a mask, new emojis, and tons more. Face ID With a Mask With iOS 15.4, there is now an option to unlock your iPhone...
mobeewave

Upcoming iOS Update Will Allow iPhones to Accept Credit Cards Directly Using NFC

Wednesday January 26, 2022 6:00 pm PST by
Apple is working on a new payments service that will allow iPhones to accept payments directly on device with no additional hardware, reports Bloomberg. Right now, iPhones can accept credit cards with add-ons like the Square Reader, but Apple's new technology will eliminate the need for a third-party product. Individuals and small businesses will be able to accept payments with the tap of a...
macOS Monterey on MBP Feature

Apple Releases macOS Monterey 12.2 With Safari Vulnerability Fix

Wednesday January 26, 2022 10:19 am PST by
Apple today released macOS Monterey 12.2, the second major update to the macOS Monterey update that launched in October. macOS Monterey 12.2 comes over a month after the release of the 12.1 update, which brought SharePlay support. The ‌‌‌macOS Monterey 12.2‌‌ update can be downloaded on all eligible Macs using the Software Update section of System Preferences. Apple has also...