Apple Confirms a Fix is Coming for Static Noise Problem Affecting iPhone 8 Earpiece

Apple is working on a fix for an issue causing some iPhone 8 and iPhone 8 Plus owners to hear intermittent crackling noises when using the device for phone calls, the company told The Verge in a statement this afternoon.

"We are aware of the issue which is affecting customers in a small number of cases," said an Apple spokesperson. "Our team is at work on a fix, which will be included in an upcoming software release."

iphone8golddesignfront
Many MacRumors readers began noticing the static noise shortly after the iPhone 8 and iPhone 8 Plus became available last Friday. It is described as a "very annoying" crackling sound that can be heard from the earpiece of the device during both standard calls and FaceTime calls.

The noise issue can be bypassed by using headphones or the speaker phone option on an affected device, suggesting the issue lies in the software rather than the hardware. MacRumors forum member Jgpsolo describes the problem:

It is a high-pitched crackle like an audio pop that happens in the earpiece top speaker intermittently during calls. Some calls are fine and others crackle. It is not audible on earphones or on speakerphone, only through the earpiece. The caller on the other end doesn't hear it.

Changing cellular settings like WiFi calling or Voice Over LTE does not seem to improve the problem, and resetting a device also does not appear to offer a reliable fix.

It's not clear when Apple will release another update to fix the issue, as no specific time was provided by the company. Apple's first iOS 11 update came out this morning, addressing an Exchange email bug that prevented many users from sending mail from Outlook, Office 365, and Exchange Server email accounts.

Top Rated Comments

mcfrazieriv Avatar
52 months ago
The level of sloppiness at the company recently is mindblowing.
Score: 24 Votes (Like | Disagree)
Jimmy James Avatar
52 months ago
iStatic. It's a magical feature that provides calming white noise.
Score: 16 Votes (Like | Disagree)
Derek21023 Avatar
52 months ago
Damn lots of anger towards Apple. This happens with any product and early adoption, cars even. And they cost more than a phone.

And iOS 11 buggiest ever? Things get fixed and sorted out.
Don't let Apple slide on this. They are a premium company and consumers expect a premium experience. Their quality control has gotten worse over the years.
Score: 16 Votes (Like | Disagree)
GIZBUG Avatar
52 months ago
Who's in charge of quality control at apple? Damn! IOS 11 is a mess, now issues with iPhone 8....
Score: 16 Votes (Like | Disagree)
Superhappytree Avatar
52 months ago
Damn lots of anger towards Apple. This happens with any product and early adoption, cars even. And they cost more than a phone.

And iOS 11 buggiest ever? Things get fixed and sorted out.
Nope. They deserve the anger this time. Apple doesn’t deserve to be excused at all for piss poor software. This whole “it will be fixed in a future update months from now so quit complaining!” mentaility from people is the problem. If we say nothing and just clap at everything they do then expect nothing to change. My iPhone 4 and iPhone 5 didn’t lag, jitter, stutter and have UI inconsistencies and glitches when I first used them out of the box. My iPhone 8 Plus however does. And this is supposed to have the fastest processor with the highest of highest Geekbench scores. Proof that they’re slacking in the software in terms of polish, UI, and bugs and they have been ever since they redesigned iOS with iOS 7.
Score: 14 Votes (Like | Disagree)
EW800 Avatar
52 months ago
In my opinion, IOS 11 has been Apple’s most bug-ridden update to date. I know the software is very complex, however I wonder at times how this release got out the door in such condition.
Score: 12 Votes (Like | Disagree)

Top Stories

m1x mac mini screen feature

High-End 'M1X' Mac Mini With New Design and Additional Ports Expected to Launch in the 'Next Several Months'

Sunday August 22, 2021 5:59 am PDT by
Apple can be expected to launch an updated high-end Mac mini with a new design and a faster "M1X" Apple silicon processor in the "next several months," Bloomberg's Mark Gurman reports. In the latest publication of his Power On newsletter, Gurman writes that a new high-end Mac mini, which has previously been reported to feature a new design with additional ports, can be expected to replace...
mac scanner permission error

Apple Says Fix Planned for 'You Do Not Have Permission to Open the Application' Error When Using a Scanner on Mac

Saturday August 14, 2021 6:15 am PDT by
In a newly published support document on its website, Apple has acknowledged an error that some users may receive when they try to use a scanner with a Mac in the Image Capture app, Preview app, or the Printers & Scanners section of System Preferences. A screenshot of the error message from the HP Support Community When attempting to use a scanner with a Mac, Apple said users might get an...
macbookpro13large

macOS Big Sur Update Bricking Some Older MacBook Pro Models

Sunday November 15, 2020 5:33 am PST by
A large number of late 2013 and mid 2014 13-inch MacBook Pro owners are reporting that the macOS Big Sur update is bricking their machines. A MacRumors forum thread contains a significant number of users reporting the issue, and similar problems are being reported across Reddit and the Apple Support Communities, suggesting the problem is widespread. Users are reporting that during the...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
m1 imac orange

New iMac Tidbits: Headphone Jack on Side, Ethernet Port on Power Adapter, Spatial Audio and WiFi 6 Support, No SD Card Slot

Wednesday April 21, 2021 6:38 am PDT by
Apple yesterday announced a completely redesigned 24-inch iMac with the M1 Apple silicon chip. The new iMac, the first major redesign of the Mac desktop computer since 2012, has several changes compared to the previous generation. In the aftermath of the event, a few new features and tidbits may have slipped under the radar, so we’ve compiled this list of some of the less-talked-about...
omg lightning cable comparison

Security Researcher Develops Lightning Cable With Hidden Chip to Steal Passwords

Thursday September 2, 2021 6:59 am PDT by
A normal-looking Lightning cable that can used to steal data like passwords and send it to a hacker has been developed, Vice reports. The "OMG Cable" compared to Apple's Lightning to USB cable. The "OMG Cable" works exactly like a normal Lightning to USB cable and can log keystrokes from connected Mac keyboards, iPads, and iPhones, and then send this data to a bad actor who could be over a...
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...
General YouTube Feature 1

YouTube Premium and Music Surpass 50 Million Subscribers

Friday September 3, 2021 2:19 am PDT by
YouTube says it has passed 50 million subscribers for its Premium and Music subscriptions, making it the "fastest growing music subscription" service in the world, according to YouTube's global head of music, Lyor Cohen. YouTube says that it has more than 50 million paying subscribers collectively across YouTube Premium and YouTube Music. The Google-owned service says it attributes this...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
apple wallet drivers license

Apple Announces First U.S. States That Will Let You Add Your Driver's License to Your iPhone

Wednesday September 1, 2021 6:15 am PDT by
Apple today announced the first U.S. states that will be rolling out the ability for residents to add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch. Arizona and Georgia will be the first states to support the feature, with Connecticut, Iowa, Kentucky, Maryland, Oklahoma, and Utah to follow, according to Apple. Apple said select TSA security checkpoints in ...