Apple Confirms a Fix is Coming for Static Noise Problem Affecting iPhone 8 Earpiece

Apple is working on a fix for an issue causing some iPhone 8 and iPhone 8 Plus owners to hear intermittent crackling noises when using the device for phone calls, the company told The Verge in a statement this afternoon.

"We are aware of the issue which is affecting customers in a small number of cases," said an Apple spokesperson. "Our team is at work on a fix, which will be included in an upcoming software release."

iphone8golddesignfront
Many MacRumors readers began noticing the static noise shortly after the iPhone 8 and iPhone 8 Plus became available last Friday. It is described as a "very annoying" crackling sound that can be heard from the earpiece of the device during both standard calls and FaceTime calls.

The noise issue can be bypassed by using headphones or the speaker phone option on an affected device, suggesting the issue lies in the software rather than the hardware. MacRumors forum member Jgpsolo describes the problem:

It is a high-pitched crackle like an audio pop that happens in the earpiece top speaker intermittently during calls. Some calls are fine and others crackle. It is not audible on earphones or on speakerphone, only through the earpiece. The caller on the other end doesn't hear it.

Changing cellular settings like WiFi calling or Voice Over LTE does not seem to improve the problem, and resetting a device also does not appear to offer a reliable fix.

It's not clear when Apple will release another update to fix the issue, as no specific time was provided by the company. Apple's first iOS 11 update came out this morning, addressing an Exchange email bug that prevented many users from sending mail from Outlook, Office 365, and Exchange Server email accounts.

Related Forum: iPhone

Popular Stories

iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro to Reverse iPhone X Design Decision

Monday July 7, 2025 9:46 am PDT by
Since the iPhone X in 2017, all of Apple's highest-end iPhone models have featured either stainless steel or titanium frames, but it has now been rumored that this design decision will be coming to an end with the iPhone 17 Pro models later this year. In a post on Chinese social media platform Weibo today, the account Instant Digital said that the iPhone 17 Pro models will have an aluminum...
iOS 26 Feature

Everything New in iOS 26 Beta 3

Monday July 7, 2025 1:20 pm PDT by
Apple is continuing to refine and update iOS 26, and beta three features smaller changes than we saw in beta 2, plus further tweaks to the Liquid Glass design. Apple is gearing up for the next phase of beta testing, and the company has promised that a public beta is set to come out in July. Transparency In some apps like Apple Music, Podcasts, and the App Store, Apple has toned down the...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
apple account card feature

Apple Account Card Expanding to More Countries

Tuesday July 8, 2025 7:34 pm PDT by
Apple is expanding the ability to add an Apple Account Card to the Wallet app to more countries, according to backend Apple Pay changes. With iOS 15.5, Apple updated the Wallet app to allow users to add an Apple Account Card, which displays the Apple credit balance associated with an Apple ID. If you receive an Apple gift card, for example, it is added to an Apple Account that is also...
iPhone 17 Pro in Hand Feature Lowgo

Leaker Reveals Amount of RAM in iPhone 17 Through iPhone 17 Pro Max

Wednesday July 9, 2025 8:08 am PDT by
Three out of four iPhone 17 models will feature more RAM than the equivalent iPhone 16 models, according to a new leak that aligns with previous rumors. The all-new iPhone 17 Air, the iPhone 17 Pro, and the iPhone 17 Pro Max will each be equipped with 12GB of RAM, according to Fixed Focus Digital, an account with more than two million followers on Chinese social media platform Weibo. The...
iphone 16 pro models 1

Here's How the iPhone 17 Pro Max Will Compare to the iPhone 17 Pro

Saturday July 5, 2025 1:00 pm PDT by
Apple should unveil the iPhone 17 series in September, and there might be one bigger difference between the Pro and Pro Max models this year. As always, the Pro Max model will be larger than the Pro model:iPhone 17 Pro: 6.3-inch display iPhone 17 Pro Max: 6.9-inch displayGiven the Pro Max is physically larger than the Pro, it has more internal space, allowing for a larger battery and...
imac video apple feature

Apple Launching These 15+ Products Later This Year

Sunday July 6, 2025 8:05 am PDT by
The calendar has turned to July, meaning that 2025 is now more than half over. And while the summer months are often quiet for Apple, the company still has more than a dozen products coming later this year, according to rumors. Below, we have outlined at least 15 new Apple products that are expected to launch later this year, along with key rumored features for each. iPhone 17 Series iPho...

Top Rated Comments

routine_analyst Avatar
102 months ago
The level of sloppiness at the company recently is mindblowing.
Score: 24 Votes (Like | Disagree)
Jimmy James Avatar
102 months ago
iStatic. It's a magical feature that provides calming white noise.
Score: 16 Votes (Like | Disagree)
Derek21023 Avatar
102 months ago
Damn lots of anger towards Apple. This happens with any product and early adoption, cars even. And they cost more than a phone.

And iOS 11 buggiest ever? Things get fixed and sorted out.
Don't let Apple slide on this. They are a premium company and consumers expect a premium experience. Their quality control has gotten worse over the years.
Score: 16 Votes (Like | Disagree)
GIZBUG Avatar
102 months ago
Who's in charge of quality control at apple? Damn! IOS 11 is a mess, now issues with iPhone 8....
Score: 16 Votes (Like | Disagree)
Superhappytree Avatar
102 months ago
Damn lots of anger towards Apple. This happens with any product and early adoption, cars even. And they cost more than a phone.

And iOS 11 buggiest ever? Things get fixed and sorted out.
Nope. They deserve the anger this time. Apple doesn’t deserve to be excused at all for piss poor software. This whole “it will be fixed in a future update months from now so quit complaining!” mentaility from people is the problem. If we say nothing and just clap at everything they do then expect nothing to change. My iPhone 4 and iPhone 5 didn’t lag, jitter, stutter and have UI inconsistencies and glitches when I first used them out of the box. My iPhone 8 Plus however does. And this is supposed to have the fastest processor with the highest of highest Geekbench scores. Proof that they’re slacking in the software in terms of polish, UI, and bugs and they have been ever since they redesigned iOS with iOS 7.
Score: 14 Votes (Like | Disagree)
EW800 Avatar
102 months ago
In my opinion, IOS 11 has been Apple’s most bug-ridden update to date. I know the software is very complex, however I wonder at times how this release got out the door in such condition.
Score: 12 Votes (Like | Disagree)