Apple Working on Fix for Bug Causing iPhone X Display to Become Temporarily Unresponsive in Cold Weather

Over the course of the last week, there have been a growing number of complaints from users who have discovered that the display of the iPhone X becomes unresponsive in the cold.

Users on both reddit and the MacRumors forums have noticed that their iPhones immediately refuse to recognize some touch input when exposed to cool outdoor temperatures. As it turns out, there is a software bug causing the issue, which Apple says will be addressed in an upcoming update. From a statement to The Loop:

snowyiphonex2

"We are aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment. After several seconds the screen will become fully responsive again. This will be addressed in an upcoming software update."

Apple says its iOS devices operate best between temperatures of 0º and 35º C (32º to 95º F), but some of the people who are experiencing issues have seen display problems within these temperature parameters. Reddit user darus214, for example, had his iPhone X act up when it was 45 to 50ºF outside.

I've noticed that my iPhone X screen becomes very unresponsive as soon as I step outside. It literally takes 2 seconds from going inside to the cold outdoors and my screen stops being very responsive. I try swiping on websites and it doesn't register my finger. It's very noticeable. Is anyone else having this problem?

Not all iPhone X users are experiencing problems with the display in cold weather, and those that are see the problem occur as soon as cold exposure happens rather than after a period of time, which does indeed suggest a software issue. Most affected users have said that the problem clears up after a few minutes. From the MacRumors forums:

I have a space gray 256gb iPhone X and I really like the phone, except...

I live in Finland and here is cold (-30-5°C) about 6 to 7 months in a year. Yesterday I noticed that when I'm outside and temperature hits about -1°C (~30°F) my iPhone X's display becomes working incorrectly. Some touches aren't recognized and some are not accurate at all. Problem solves itself after about 3-5 minutes of use, or when I go back indoors.

This is driving me crazy. Anyone else having this kind of problem with the phone?

It's not clear when Apple will fix the cold weather bug, but a fix could come in iOS 11.2, which is currently in beta testing. Apple this morning released iOS 11.1.1, an update that addresses an autocorrect bug that caused "i" to correct to "A[?]" on some devices.

Related Forum: iPhone

Popular Stories

iPhone 16 Pro Max Generic Feature 2

5 Biggest Changes Rumored for iPhone 16 Pro Max

Tuesday May 21, 2024 7:29 am PDT by
Given Apple's rumored plan to add an all-new high-end tier to its iPhone 17 series in 2025, this could be the year for Apple to bring its boldest "Pro Max" model to the table — the kind of iPhone 16 upgrade that stands tall above its siblings, both figuratively and literally. If you have been holding out for the iPhone 16 Pro Max, here are five of the biggest changes rumored to be coming...
iOS 17

Apple Releases iOS 17.5.1 With Fix for Reappearing Photos Bug

Monday May 20, 2024 10:11 am PDT by
Apple today released iOS 17.5.1 and iPadOS 17.5.1, minor updates to the iOS 17 and iPadOS 17 operating system updates that came out last September. The 17.5.1 updates come a week after the launch of iOS 17.5 and iPadOS 17.5. iOS 17.5.1 and iPadOS 17.5.1 can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. According to Apple's...
maxresdefault

iPhone SE 4 With Face ID Said to Be Priced Below $500

Monday May 20, 2024 3:43 am PDT by
Apple is targeting a sub-$500 starting price for its upcoming fourth-generation iPhone SE model despite a raft of rumored upgrades coming to the more affordable device. According to leaker Revegnus on X, the U.S. launch price of the fourth-generation iPhone SE will either remain at the same $429 starting price as the current model, or will see an increase of around 10%. Either way, Apple's...
microsoft surface pro qualcomm

Microsoft Says New Surface Pro is Faster Than 15" M3 MacBook Air

Monday May 20, 2024 3:19 pm PDT by
Microsoft is going all in on AI, today introducing a series of Copilot+ PCs that have AI-focused hardware. The new Surface Pro is one of the first Copilot+ PCs, equipped with Qualcomm's Arm-based Snapdragon X Elite processor. Microsoft is already pitting the Surface Pro against Apple's M3 MacBook Air, and in marketing materials, claims that the Surface Pro has superior processing power and...
iPhone 15 Pro Cameras

iPhone 16 Pro Max to Feature New 48MP Wide and Ultra Wide Cameras

Tuesday May 21, 2024 3:36 am PDT by
Apple's iPhone 16 Pro Max will boast a bigger main camera sensor while both iPhone 16 Pro models will feature a 48-megapixel Ultra Wide camera for the first time, claims a rumor coming out of Asia. According to Weibo user OvO Baby Sauce OvO, the main camera of the iPhone 16 Pro Max will be based on an advanced custom 48-megapixel Sony IMX903 sensor. In contrast, the iPhone 16 Pro will use...

Top Rated Comments

asdavis10 Avatar
85 months ago
How big is Apple's QA department? Must be 5 guys playing rock paper scissors over the best view at the spaceship.
Score: 49 Votes (Like | Disagree)
jezbd1997 Avatar
85 months ago
Please, no coldgate posts.. New hardware, you have to expect bugs..
For a $1,579 device over here in Aus, no you should not expect bugs!!
Score: 37 Votes (Like | Disagree)
Plett Avatar
85 months ago
You're doing it wrong, move south.
Score: 34 Votes (Like | Disagree)
serialiphoneuser Avatar
85 months ago
Coldgate. Winter breath.
Score: 21 Votes (Like | Disagree)
jezbd1997 Avatar
85 months ago
I can't wait to hear how this is a software issue. (seriously the phone doesn't have a temperature sensor so how does it know?)
All iOS devices have temperature sensors.
Score: 20 Votes (Like | Disagree)
namenotfound Avatar
85 months ago
Designed in California. Known for brisk weather.
Score: 20 Votes (Like | Disagree)