Delta will allow customers to use iMessage, WhatsApp, and Facebook Messenger to communicate with family and friends while in flight. Though Delta will let customers send text-based messages that include words and emoji, photo and video files are not supported.
Free messaging will be available on all Delta flights that feature Gogo Wi-Fi capabilities, which includes all aircraft with two or more cabins. Delta customers will be able to access the messaging services through the Delta Wi-Fi portal page.
"We know many of Delta's customers want or need to stay connected in the air and on the ground, which is why we're investing in an easy, free way to send and receive messages inflight through some of the most popular global platforms," said Tim Mapes, Delta's Senior Vice President and Chief Marketing Officer. "Coupled with our investments in seat-back screens, free entertainment and High-Speed Wi-Fi, free messaging is one more way customers can choose how to make the most of their time on Delta flights."Delta plans to start offering the free messaging services on Sunday, October 1.