trai apps dnd logo 2Apple's refusal to approve the Indian government's anti-spam iPhone app has infuriated state regulators, which could work against the company's efforts to increase its market share in the country, a report on Wednesday revealed.

According to Bloomberg, the Telecom Regulatory Authority of India has so far been unable to get its Do Not Disturb (DND) software on the App Store. The app allows people to share spam call and text message logs with the agency, which then sends the data to mobile operators for them to block the spammers. However, Apple has told regulators that the app violates its privacy policy.

“Nobody's asking Apple to violate its privacy policy," said Ram Sewak Sharma, chairman of the Delhi-based telecom regulator. "It is a ridiculous situation, no company can be allowed to be the guardian of a user's data."

The regulator is currently seeking public and stakeholder comments on a consultative paper on users’ control over their personal information and rules on the flow of data through telecommunications networks. The process, scheduled to be completed in September, could eventually lead to new rules governing user data. That could also become part of the telecom licensing process, Sharma said.

Apple has been in talks with the Indian government to open retail stores and to gain permission to sell used iPhones imported into the country. The company is also seeking economic concessions including tax breaks as it sets up local manufacturing plants there, but those efforts could be negatively impacted by Apple's refusal to approve the anti-spam software.

In 2016, Apple shipped 2.5 million iPhones in India, and this year one of its suppliers began assembling a limited number of iPhones in Bangalore. So far, India's government has declined Apple's request to import used iPhones and has yet to respond to the company's other demands.

Half a dozen meetings with Apple have reportedly failed to resolve the standoff over the anti-spam app. While Apple's privacy policy allows it to share user data with affiliates and strategic partners, Sharma said the Indian government's Do Not Disturb app only requires a limited, pre-approved level of data sharing. However, Apple's policy states that sharing data with any other entity isn't permitted.

"The problem of who controls user data is getting acute and we have to plug the loose ends," Sharma said. "This is not the regulator versus Apple, but Apple versus its own users."

Tag: India

Top Rated Comments

0815 Avatar
57 months ago
Apple should have a anti-spam feature build into the phones. I live in the US and Spam calls have gotten worse here - even though legally they are not allowed to call cell phones. It’s mostly robot calls pretending to be from my credit card company or utility services.

The idea of the Indian app sounds great and as long as the user can choose what is being send it should be fine. Not sure what exactly the issue is - is the Indian goverment app maybe uploading the complete call log or anhything else that should not be in there?
Score: 7 Votes (Like | Disagree)
thisisnotmyname Avatar
57 months ago
"no company can be allowed to be the guardian of a user's data."

but trust us, we're the government :rolleyes:
Score: 5 Votes (Like | Disagree)
Nilays39 Avatar
57 months ago
I live in india, and the thing is in the past the gov. Does not have good record about privacy concern. Even in my state in time of emergency thay have banne mobile internet for a week... So if Apple is opposing the thing than that make sence.
Score: 5 Votes (Like | Disagree)
Jeremy1026 Avatar
57 months ago
"It is a ridiculous situation, no company can be allowed to be the guardian of a user's data."
A company 100% can, and should be allowed to protect their users data however they see fit. Just because other companies are in the business of selling user data doesn't mean that Apple needs to do the same.
Score: 4 Votes (Like | Disagree)
Relentless Power Avatar
57 months ago
I don't know Indian stores ,it's been awhile since I have been there, but what I do know lots of stores (Apple resellers included) do suck in many parts of Asia, there are exceptions though.
That very well be and thanks for information. The reason I asked @Sunny1990 was because of the response he listed below in a discussion while back Regarding India's commerce. So his response geunuinely confuses me as to how he knows the service is poor in India. Perhaps he could clear the confusion.

I don't live in india, so I can't comment on what's going on there
https://forums.macrumors.com/threads/apple-to-begin-iphone-6-6s-and-se-manufacturing-in-india-over-next-few-months.2038294/page-4#post-24429568
Score: 4 Votes (Like | Disagree)
fullauto Avatar
57 months ago
Now if only citizens in other countries could add their phone numbers to India’s Do Not Call register. Seriously 3-4 a day sometimes. Mostly ‘Problem with your PC’ calls or ‘Google AdWords’ scams.. ridiculous.
Score: 4 Votes (Like | Disagree)

Popular Stories

intel vs m1 max chip purple

Benchmarks Confirm Intel's Latest Core i9 Chip Outperforms Apple's M1 Max With Several Caveats

Wednesday January 26, 2022 8:56 am PST by
Benchmark results have started to surface for MSI's new GE76 Raider, one of the first laptops to be powered by Intel's new 12th-generation Core i9 processor. Intel previously said that its new high-end Core i9 processor is faster than Apple's M1 Max chip in the 16-inch MacBook Pro and, as noted by Macworld, early Geekbench 5 results do appear to confirm this claim, but there are several...
General Dropbox Feature

macOS 12.3 Will Include Cloud Storage Changes Affecting Dropbox and OneDrive

Tuesday January 25, 2022 3:31 pm PST by
Dropbox today announced that users who update to macOS 12.3 once that software version becomes available may temporarily encounter issues with opening online-only files in some third-party apps on their Mac. In a support document and an email to customers, Dropbox said it is actively working on full support for online-only files on macOS 12.3 and will begin rolling out an updated version of...
Apple Watch Red Yellow Green Feature 1

Apple Launches Black Unity Braided Solo Loop With 'Unity Lights' Watch Face

Wednesday January 26, 2022 6:05 am PST by
Apple today announced the Black Unity Braided Solo Loop for the Apple Watch, as well as a new downloadable watch face, to celebrate Black History Month. Following the launch of the limited edition Black Unity Apple Watch Series 6 and Sport Band in 2021, Apple today launched the Black Unity Braided Solo Loop as part of its celebrations for Black History Month this year.Apple is launching a...
ios 15

Apple Releases iOS 15.3 and iPadOS 15.3 With Fix for Safari Bug That Leaks Browsing Activity

Wednesday January 26, 2022 10:00 am PST by
Apple today released iOS 15.3 and iPadOS 15.3, the third major updates to the iOS and iPadOS 15 operating systems that were released in September 2021. iOS and iPadOS 15.3 come almost two weeks after the release of iOS and iPadOS 15.2.1, minor bug fix updates. The iOS 15.3 and iPadOS 15.3 updates can be downloaded for free and the software is available on all eligible devices over-the-air in ...
iOS 15

Everything New in iOS 15.4 and iPadOS 15.4: Face ID With a Mask, Emojis, Apple Card Widget, Universal Control and More

Thursday January 27, 2022 12:08 pm PST by
Apple today seeded the first betas of iOS 15.4, iPadOS 15.4 to developers for testing purposes, adding a slew of new features to the latest iOS operating systems. iOS 15.4 is the biggest update that we've had to iOS 15 to date, and it brings Universal Control, Face ID with a mask, new emojis, and tons more. Face ID With a Mask With iOS 15.4, there is now an option to unlock your iPhone...
mobeewave

Upcoming iOS Update Will Allow iPhones to Accept Credit Cards Directly Using NFC

Wednesday January 26, 2022 6:00 pm PST by
Apple is working on a new payments service that will allow iPhones to accept payments directly on device with no additional hardware, reports Bloomberg. Right now, iPhones can accept credit cards with add-ons like the Square Reader, but Apple's new technology will eliminate the need for a third-party product. Individuals and small businesses will be able to accept payments with the tap of a...
macOS Monterey on MBP Feature

Apple Releases macOS Monterey 12.2 With Safari Vulnerability Fix

Wednesday January 26, 2022 10:19 am PST by
Apple today released macOS Monterey 12.2, the second major update to the macOS Monterey update that launched in October. macOS Monterey 12.2 comes over a month after the release of the 12.1 update, which brought SharePlay support. The ‌‌‌macOS Monterey 12.2‌‌ update can be downloaded on all eligible Macs using the Software Update section of System Preferences. Apple has also...