Subway Refreshing Store Designs With Self-Order Kiosks That Support Apple Pay

by

Subway today unveiled an all-new "fresh forward" redesign coming to 12 pilot locations at its restaurants throughout the United States, Canada, and the United Kingdom, which includes self-order kiosks in select locations that support checking out via Apple Pay and Samsung Pay. Subway has long supported Apple Pay as a payments option during the traditional check-out process in its restaurants.

The new kiosks will allow customers to browse Subway's full menu, craft their sandwich order, and then check out with a credit card, debit card, Apple Pay, or Samsung Pay.


There will be a designated food preparation and pick-up area for orders made through the new kiosks, on the Subway mobile app, and with Facebook Messenger's Subway chatbot. The company said that this will help speed up food preparation time for both digital orders and for customers waiting in the basic check-out line.

Digital: Self-order kiosks in select locations, digital menu boards and, as always, Apple and Samsung Pay options. Guests enjoy a speedy Subway® experience with a separate food preparation area and a designated pre-order pick-up location for kiosk, mobile app, delivery, catering and bot for Messenger orders.

The Subway redesign will also include dining areas with USB charging ports so customers can fuel up their smartphones and tablets while they eat, as well as complimentary Wi-Fi, menu changes, and new decor.

The "fresh forward" Subway design is launching today at the following locations: Tamarac, FL; Orlando, FL (2 locations); Winter Park, FL; Chula Vista, CA; Knoxville, TN; Palmview, TX; Hillsboro, OR; Vancouver, WA; Beauport, QC; Granby, QC; and Manchester, U.K.

Subway said that, "Many elements of the new brand identity will be worldwide by the end of 2017."

Related Roundup: Apple Pay

Top Rated Comments

(View all)
Avatar
42 months ago
I was yelled at at the grocery by a checkout girl who said that I could 'save time' by going through the self pay. I said that I'd rather 'save her job' by bothering her and making her actually do something other than stand there (obviously paraphrased). The look on her face was priceless. How stupid do people have to get? I was shocked...
Score: 22 Votes (Like | Disagree)
Avatar
42 months ago

I was yelled at at the grocery by a checkout girl who said that I could 'save time' by going through the self pay. I said that I'd rather 'save her job' by bothering her and making her actually do something other than stand there (obviously paraphrased). The look on her face was priceless. How stupid do people have to get? I was shocked...

Long term the trend is inevitable. 100 years ago 40% of jobs were in agriculture. Now 2% are.

This time around even skilled jobs are at risk of automation. Computers are getting good at reading documents and analyzing data. Humans will adapt but it will hurt some people and help others along the way.
[doublepost=1500306630][/doublepost]

Regardless of the minimum wage, screens and robots will displace all these jobs. Over the lifespan of a kiosk or an intelligent barista-robot, it will work out to something miniscule like $0.01/hour.

It accelerates the process, though.

The WSJ had an op-ed today that suggested that schools prioritize teaching coding over other subjects such as foreign languages.
Score: 7 Votes (Like | Disagree)
Avatar
42 months ago
Retail/cashier is only the most common job in the country. Surely this isn't something we should be concerned about at all.
Score: 5 Votes (Like | Disagree)
Avatar
42 months ago
Regardless of the minimum wage, screens and robots will displace all these jobs. Over the lifespan of a kiosk or an intelligent barista-robot, it will work out to something miniscule like $0.01/hour.
Score: 5 Votes (Like | Disagree)
Avatar
42 months ago

I don't understand what you are saying.

Last month: Apple Pay accepted in subway
Today: Apple Pay accepted in subway

The only difference is now you can use a non-apple-provided computer kiosk to order instead of talking to a "sandwich artist."

If subway gets new cash registers that still support Apple Pay is that also big Apple news?

Should that stop Macrumors from reporting other articles relating to vendors (KFC, Walgreens, Starbucks) or affiliations that update their Apple Pay system as well? Does this article negate it from being Apple related news because it doesn't fit your narrative of what should be reported? That's the point.


It's still Apple related news, being Subway is is a long supporter of Apple Pay, contrary to not being related directly to Apple products or insider information, but you already acknowledged it by stating :

"Take away the Apple Pay and this story is "mediocre sandwich chain does stuff unrelated to apple."

Again, if you didn't have an Apple Pay relation to Subway, then there be no point in this article is existence, but it's still related no matter how view it, you just don't agree with it.
Score: 4 Votes (Like | Disagree)
Avatar
42 months ago

You can already do all of this in Subway's app at all stores (not just a test market). ... Only bad part is I don't think their app actually takes in app ApplePay...you need to give them your real card info. ;-(

Yes, most of the restaurants I go to now have an app where you can order before hand. Jersey Mikes, El Pollo Loco, Subway, etc... I like it - saves the wait in line.

Self checkout is actually SLOWER than being checked out by a cashier. Self checkout is only beneficial if it's available or if the person in front of you actually know what they're doing.

The number of bodies has a larger effect on wait time than the number of items a person has. So pick the line with the least amount of bodies, whether that's self checkout or cashier.

This. I don't get these things. I used one yesterday and had to sit around waiting for several long minutes for one of the reps to come by and verify I bagged everything correctly because the machine sensed extra weight in the bagging area. She didn't even verify anything, just put in her key, typed in a code, and ran off to the other misbehaving self checkouts.

What sucks is ... Target now has even FEWER manned checkout lanes than they used to thanks to these self checkouts. Out of their 20+ checkouts only one or two has a person at it.

I don't like this trend but I can see how it is inevitable.
Score: 3 Votes (Like | Disagree)

Top Stories

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

Apple Releases iOS 14 and iPadOS 14 With Home Screen Redesign, App Library, Compact UI, Translate App, Scribble Support, App Clips, and More

Wednesday September 16, 2020 12:48 pm PDT by
Apple has released iOS 14 and iPadOS 14, the newest operating system updates designed for the iPhone and iPad. As with all of Apple's software updates, iOS 14 and iPadOS 14 can be downloaded for free. iOS 14 is available on the iPhone 6s and later, while iPadOS 14 is available on the iPad Air 2 and later. The updates are available on all eligible devices over-the-air in the Settings app. To ...

Apple Releases Safari 14 for Mac Ahead of macOS Big Sur Launch

Wednesday September 16, 2020 1:40 pm PDT by
macOS Big Sur didn't launch alongside iOS 14, iPadOS 14, tvOS 14, and watchOS 7 today, with the update coming later this fall, but Apple did release the Safari 14 update for macOS Catalina and macOS Mojave users. Safari 14 brings improved performance, customizable start pages, a Privacy Report to see which cross-site trackers are being blocked, and a new tab bar design that provides tab...

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...

iOS 14 Picture in Picture No Longer Working With YouTube's Mobile Website in Safari [Without Premium]

Friday September 18, 2020 12:21 pm PDT by
Apple in iOS 14 added Picture in Picture to the iPhone, a feature designed to let you watch a video in a small screen on your device while you continue to do other things on the phone. When Picture in Picture was working with YouTube The YouTube app doesn't support Picture in Picture, but up until yesterday there was a functional workaround that allowed videos from YouTube.com to be watched...

Hands-On With the New Apple Watch Series 6 and Apple Watch SE

Friday September 18, 2020 1:19 pm PDT by
Today's the official launch date for the Apple Watch Series 6 and the Apple Watch SE, both of which Apple announced on Tuesday. We picked up a couple of the new models and thought we'd give them a quick look for MacRumors readers thinking of ordering a new watch. Apple Watch Series 6 & Apple Watch SE Hands-On! When it comes to design, both the $399 Series 6 and the $279 SE look just like...

iOS 14.2 Beta Adds New Shazam Music Recognition Feature for Control Center

Thursday September 17, 2020 3:36 pm PDT by
Apple today released the first beta of iOS 14.2 to developers for testing purposes, and the new update introduces a Music Recognition control for the Control Center. The new feature lets you discover music playing around you and it recognizes the music playing with in apps, even when you're wearing AirPods. Songs pop up as notifications, and you can tap to listen in Apple Music....

8 Third-Party Home Screen Widgets That You Can Try Out Now on iOS 14

Wednesday August 5, 2020 12:56 pm PDT by
One of the biggest new features of iOS 14 is Home Screen widgets, which provide information from apps at a glance. The widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. When the iOS 14 beta was first released in June, widgets were limited to Apple's own apps like Calendar and Weather, but several third-party developers have begun to test ...

Apple Releases watchOS 7 With New Watch Faces, Family Setup, Sleep Tracking, Handwashing Help and More

Wednesday September 16, 2020 12:47 pm PDT by
Apple today released watchOS 7, the newest version of the watchOS operating system designed to run on modern Apple Watch models. The watchOS 7 update comes after several months of beta testing. ‌watchOS 7‌ can be downloaded for free through the dedicated Apple Watch app on the iPhone by going to General > Software Update. To install the new software, the Apple Watch needs to have at...