Subway Refreshing Store Designs With Self-Order Kiosks That Support Apple Pay

by

Subway today unveiled an all-new "fresh forward" redesign coming to 12 pilot locations at its restaurants throughout the United States, Canada, and the United Kingdom, which includes self-order kiosks in select locations that support checking out via Apple Pay and Samsung Pay. Subway has long supported Apple Pay as a payments option during the traditional check-out process in its restaurants.

The new kiosks will allow customers to browse Subway's full menu, craft their sandwich order, and then check out with a credit card, debit card, Apple Pay, or Samsung Pay.


There will be a designated food preparation and pick-up area for orders made through the new kiosks, on the Subway mobile app, and with Facebook Messenger's Subway chatbot. The company said that this will help speed up food preparation time for both digital orders and for customers waiting in the basic check-out line.

Digital: Self-order kiosks in select locations, digital menu boards and, as always, Apple and Samsung Pay options. Guests enjoy a speedy Subway® experience with a separate food preparation area and a designated pre-order pick-up location for kiosk, mobile app, delivery, catering and bot for Messenger orders.

The Subway redesign will also include dining areas with USB charging ports so customers can fuel up their smartphones and tablets while they eat, as well as complimentary Wi-Fi, menu changes, and new decor.

The "fresh forward" Subway design is launching today at the following locations: Tamarac, FL; Orlando, FL (2 locations); Winter Park, FL; Chula Vista, CA; Knoxville, TN; Palmview, TX; Hillsboro, OR; Vancouver, WA; Beauport, QC; Granby, QC; and Manchester, U.K.

Subway said that, "Many elements of the new brand identity will be worldwide by the end of 2017."

Related Roundup: Apple Pay

Top Rated Comments

(View all)
Avatar
39 months ago
I was yelled at at the grocery by a checkout girl who said that I could 'save time' by going through the self pay. I said that I'd rather 'save her job' by bothering her and making her actually do something other than stand there (obviously paraphrased). The look on her face was priceless. How stupid do people have to get? I was shocked...
Score: 22 Votes (Like | Disagree)
Avatar
39 months ago

I was yelled at at the grocery by a checkout girl who said that I could 'save time' by going through the self pay. I said that I'd rather 'save her job' by bothering her and making her actually do something other than stand there (obviously paraphrased). The look on her face was priceless. How stupid do people have to get? I was shocked...

Long term the trend is inevitable. 100 years ago 40% of jobs were in agriculture. Now 2% are.

This time around even skilled jobs are at risk of automation. Computers are getting good at reading documents and analyzing data. Humans will adapt but it will hurt some people and help others along the way.
[doublepost=1500306630][/doublepost]

Regardless of the minimum wage, screens and robots will displace all these jobs. Over the lifespan of a kiosk or an intelligent barista-robot, it will work out to something miniscule like $0.01/hour.

It accelerates the process, though.

The WSJ had an op-ed today that suggested that schools prioritize teaching coding over other subjects such as foreign languages.
Score: 7 Votes (Like | Disagree)
Avatar
39 months ago
Retail/cashier is only the most common job in the country. Surely this isn't something we should be concerned about at all.
Score: 5 Votes (Like | Disagree)
Avatar
39 months ago
Regardless of the minimum wage, screens and robots will displace all these jobs. Over the lifespan of a kiosk or an intelligent barista-robot, it will work out to something miniscule like $0.01/hour.
Score: 5 Votes (Like | Disagree)
Avatar
39 months ago

I don't understand what you are saying.

Last month: Apple Pay accepted in subway
Today: Apple Pay accepted in subway

The only difference is now you can use a non-apple-provided computer kiosk to order instead of talking to a "sandwich artist."

If subway gets new cash registers that still support Apple Pay is that also big Apple news?

Should that stop Macrumors from reporting other articles relating to vendors (KFC, Walgreens, Starbucks) or affiliations that update their Apple Pay system as well? Does this article negate it from being Apple related news because it doesn't fit your narrative of what should be reported? That's the point.


It's still Apple related news, being Subway is is a long supporter of Apple Pay, contrary to not being related directly to Apple products or insider information, but you already acknowledged it by stating :

"Take away the Apple Pay and this story is "mediocre sandwich chain does stuff unrelated to apple."

Again, if you didn't have an Apple Pay relation to Subway, then there be no point in this article is existence, but it's still related no matter how view it, you just don't agree with it.
Score: 4 Votes (Like | Disagree)
Avatar
39 months ago

You can already do all of this in Subway's app at all stores (not just a test market). ... Only bad part is I don't think their app actually takes in app ApplePay...you need to give them your real card info. ;-(

Yes, most of the restaurants I go to now have an app where you can order before hand. Jersey Mikes, El Pollo Loco, Subway, etc... I like it - saves the wait in line.

Self checkout is actually SLOWER than being checked out by a cashier. Self checkout is only beneficial if it's available or if the person in front of you actually know what they're doing.

The number of bodies has a larger effect on wait time than the number of items a person has. So pick the line with the least amount of bodies, whether that's self checkout or cashier.

This. I don't get these things. I used one yesterday and had to sit around waiting for several long minutes for one of the reps to come by and verify I bagged everything correctly because the machine sensed extra weight in the bagging area. She didn't even verify anything, just put in her key, typed in a code, and ran off to the other misbehaving self checkouts.

What sucks is ... Target now has even FEWER manned checkout lanes than they used to thanks to these self checkouts. Out of their 20+ checkouts only one or two has a person at it.

I don't like this trend but I can see how it is inevitable.
Score: 3 Votes (Like | Disagree)

Top Stories

Apple Officially Obsoletes First MacBook Pro With a Retina Display

Wednesday July 1, 2020 3:40 am PDT by
As expected, Apple's first MacBook Pro with a Retina display is now officially classed as "obsolete" worldwide, just over eight years after its release. In a support document, Apple notes that obsolete products are no longer eligible for hardware service, with "no exceptions." This means that any mid-2012 Retina MacBook Pro 15-inch models still out there that require a battery or other...

Kuo: iPhone 12 Models Won't Include Charger in Box, 20W Power Adapter Will Be Sold Separately

Sunday June 28, 2020 7:56 am PDT by
iPhone 12 models will not include EarPods or a power adapter in the box, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. This lines up with a prediction shared by analysts at Barclays earlier this week. Kuo said that Apple will instead release a new 20W power adapter as an optional accessory for iPhones and end production of its existing 5W and 18W power adapters...

Rosetta 2 Benchmarks Surface From Mac Mini With A12Z Chip

Monday June 29, 2020 7:48 am PDT by
While the terms and conditions for Apple's new "Developer Transition Kit" forbid developers from running benchmarks on the modified Mac mini with an A12Z chip, it appears that results are beginning to surface anyhow. Image Credit: Radek Pietruszewski Geekbench results uploaded so far suggest that the A12Z-based Mac mini has average single-core and multi-core scores of 811 and 2,781...

Apple's A12Z Under Rosetta Outperforms Microsoft's Native Arm-Based Surface Pro X

Monday June 29, 2020 10:31 am PDT by
Apple's Developer Transition Kit equipped with an A12Z iPad Pro chip began arriving in the hands of developers this morning to help them get their apps ready for Macs running Apple Silicon, and though forbidden, the first thing some developers did was benchmark the machine. Multiple Geekbench results have indicated that the Developer Transition Kit, which is a Mac mini with an iPad Pro chip, ...

New Mac Ransomware Found in Pirated Mac Apps

Tuesday June 30, 2020 11:44 am PDT by
There's a new 'EvilQuest' Mac ransomware variant that's spreading through pirated Mac apps, according to a new report shared today by Malwarebytes. The new ransomware was found in pirated download for the Little Snitch app found on a Russian forum. Right from the point of download, it was clear that something was wrong with the illicit version of Little Snitch, as it had a generic installer...

Developers Begin Receiving Mac Mini With A12Z Chip to Prepare Apps for Apple Silicon Macs

Monday June 29, 2020 5:43 am PDT by
As part of WWDC last week, Apple announced that it will be switching to its own custom-designed processors for Macs starting later this year. As part of this transition, the company is allowing developers to apply for a modified Mac mini with an A12Z chip and 16GB of RAM to develop and test their apps on a Mac with Arm-based architecture. As noted on Twitter and in the MacRumors forums, some...

Kuo: Apple to Launch 10.8-Inch iPad Later This Year, 8.5-Inch iPad Mini in 2021

Sunday June 28, 2020 9:04 am PDT by
Apple plans to launch a new 10.8-inch iPad in the second half of 2020, followed by a new 8.5-inch iPad in the first half of 2021, oft-reliable analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. Kuo did not specify if the 10.8-inch iPad model will be a new version of the existing 10.2-inch iPad or the 10.5-inch iPad Air, but he has previously said that the 8.5-inch...

The New York Times Ends Apple News Partnership and Pulls All Articles

Monday June 29, 2020 11:17 am PDT by
The New York Times today announced that it is pulling out of Apple News, as the service does not "align with its strategy of building direct relationships with paying readers." Starting today, articles from The New York Times will no longer show up in the Apple News app. The news site says that Apple has given it "little in the way of direct relationships with readers" and "little control...

'iPhone 12 Pro' Models Could Be Capable of Shooting 4K Video at 120fps and 240fps

Monday June 29, 2020 3:57 am PDT by
Two new camera modes could be coming to some models of Apple's "iPhone 12," according to YouTube channel EverythingApplePro and Max Weinbach. Specifically, the video modes are said to include the ability to shoot 4K video at 120fps and 240fps. The new modes are thought to be coming to Apple's higher-end "iPhone 12 Pro" and "iPhone 12 Pro Max". Weinbach reportedly tore down the Camera app...

Leaker: Future iPhone Models to Come in 'Exquisite' Thinner Box

Wednesday July 1, 2020 1:57 am PDT by
Leaker L0vetodream this morning posted a tweet corroborating recent rumors that Apple's "iPhone 12" lineup won't come with EarPods or a charger in the box, adding that this will also eventually apply to the existing second-generation iPhone SE. L0vetodream also claims that future iPhone packaging will be "thinner" and "exquisite," which would make sense if Apple's handsets are set to come in ...