Subway Refreshing Store Designs With Self-Order Kiosks That Support Apple Pay

by

Subway today unveiled an all-new "fresh forward" redesign coming to 12 pilot locations at its restaurants throughout the United States, Canada, and the United Kingdom, which includes self-order kiosks in select locations that support checking out via Apple Pay and Samsung Pay. Subway has long supported Apple Pay as a payments option during the traditional check-out process in its restaurants.

The new kiosks will allow customers to browse Subway's full menu, craft their sandwich order, and then check out with a credit card, debit card, Apple Pay, or Samsung Pay.

subway kiosk apple pay
There will be a designated food preparation and pick-up area for orders made through the new kiosks, on the Subway mobile app, and with Facebook Messenger's Subway chatbot. The company said that this will help speed up food preparation time for both digital orders and for customers waiting in the basic check-out line.

Digital: Self-order kiosks in select locations, digital menu boards and, as always, Apple and Samsung Pay options. Guests enjoy a speedy Subway® experience with a separate food preparation area and a designated pre-order pick-up location for kiosk, mobile app, delivery, catering and bot for Messenger orders.

The Subway redesign will also include dining areas with USB charging ports so customers can fuel up their smartphones and tablets while they eat, as well as complimentary Wi-Fi, menu changes, and new decor.

The "fresh forward" Subway design is launching today at the following locations: Tamarac, FL; Orlando, FL (2 locations); Winter Park, FL; Chula Vista, CA; Knoxville, TN; Palmview, TX; Hillsboro, OR; Vancouver, WA; Beauport, QC; Granby, QC; and Manchester, U.K.

Subway said that, "Many elements of the new brand identity will be worldwide by the end of 2017."

Related Roundup: Apple Pay

Top Rated Comments

PinkyMacGodess Avatar
44 months ago
I was yelled at at the grocery by a checkout girl who said that I could 'save time' by going through the self pay. I said that I'd rather 'save her job' by bothering her and making her actually do something other than stand there (obviously paraphrased). The look on her face was priceless. How stupid do people have to get? I was shocked...
Score: 22 Votes (Like | Disagree)
KPOM Avatar
44 months ago

I was yelled at at the grocery by a checkout girl who said that I could 'save time' by going through the self pay. I said that I'd rather 'save her job' by bothering her and making her actually do something other than stand there (obviously paraphrased). The look on her face was priceless. How stupid do people have to get? I was shocked...

Long term the trend is inevitable. 100 years ago 40% of jobs were in agriculture. Now 2% are.

This time around even skilled jobs are at risk of automation. Computers are getting good at reading documents and analyzing data. Humans will adapt but it will hurt some people and help others along the way.
[doublepost=1500306630][/doublepost]

Regardless of the minimum wage, screens and robots will displace all these jobs. Over the lifespan of a kiosk or an intelligent barista-robot, it will work out to something miniscule like $0.01/hour.

It accelerates the process, though.

The WSJ had an op-ed today that suggested that schools prioritize teaching coding over other subjects such as foreign languages.
Score: 7 Votes (Like | Disagree)
filmantopia Avatar
44 months ago
Retail/cashier is only the most common job in the country. Surely this isn't something we should be concerned about at all.
Score: 5 Votes (Like | Disagree)
adm58 Avatar
44 months ago
Regardless of the minimum wage, screens and robots will displace all these jobs. Over the lifespan of a kiosk or an intelligent barista-robot, it will work out to something miniscule like $0.01/hour.
Score: 5 Votes (Like | Disagree)
Relentless Power Avatar
44 months ago

I don't understand what you are saying.

Last month: Apple Pay accepted in subway
Today: Apple Pay accepted in subway

The only difference is now you can use a non-apple-provided computer kiosk to order instead of talking to a "sandwich artist."

If subway gets new cash registers that still support Apple Pay is that also big Apple news?

Should that stop Macrumors from reporting other articles relating to vendors (KFC, Walgreens, Starbucks) or affiliations that update their Apple Pay system as well? Does this article negate it from being Apple related news because it doesn't fit your narrative of what should be reported? That's the point.


It's still Apple related news, being Subway is is a long supporter of Apple Pay, contrary to not being related directly to Apple products or insider information, but you already acknowledged it by stating :

"Take away the Apple Pay and this story is "mediocre sandwich chain does stuff unrelated to apple."

Again, if you didn't have an Apple Pay relation to Subway, then there be no point in this article is existence, but it's still related no matter how view it, you just don't agree with it.
Score: 4 Votes (Like | Disagree)
BigMcGuire Avatar
44 months ago

You can already do all of this in Subway's app at all stores (not just a test market). ... Only bad part is I don't think their app actually takes in app ApplePay...you need to give them your real card info. ;-(

Yes, most of the restaurants I go to now have an app where you can order before hand. Jersey Mikes, El Pollo Loco, Subway, etc... I like it - saves the wait in line.

Self checkout is actually SLOWER than being checked out by a cashier. Self checkout is only beneficial if it's available or if the person in front of you actually know what they're doing.

The number of bodies has a larger effect on wait time than the number of items a person has. So pick the line with the least amount of bodies, whether that's self checkout or cashier.

This. I don't get these things. I used one yesterday and had to sit around waiting for several long minutes for one of the reps to come by and verify I bagged everything correctly because the machine sensed extra weight in the bagging area. She didn't even verify anything, just put in her key, typed in a code, and ran off to the other misbehaving self checkouts.

What sucks is ... Target now has even FEWER manned checkout lanes than they used to thanks to these self checkouts. Out of their 20+ checkouts only one or two has a person at it.

I don't like this trend but I can see how it is inevitable.
Score: 3 Votes (Like | Disagree)

Top Stories

0 Deals Hero

Black Friday 2020: Best Apple Deals to Plan For

Saturday November 21, 2020 10:00 am PST by
In the lead-up to Black Friday next week, we've been putting a spotlight on the best deals coming from various retailers like Best Buy and Walmart. In an effort to further prepare our readers for the best Black Friday deals, we're breaking down what we think should be on your radar for Black Friday in 2020. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
2020 apple shopping event

Apple Offering Up to $150 Gift Card With Select Products on Black Friday Through Cyber Monday

Monday November 23, 2020 2:53 am PST by
Apple has announced its annual four-day shopping event, offering customers up to a $150 Apple Store gift card with the purchase of select products between Black Friday and Cyber Monday in the United States. The gift card values in the United States are as follows: $150 for 16-inch MacBook Pro $150 for 21.5-inch iMac $50 for 13-inch MacBook Pro $50 for MacBook Air $50 for iPhone SE,...
m1 mac mini vignette

Apple Lists M1-Based Mac Mini Logic Boards With 10 Gigabit Ethernet in Internal Parts Ordering System

Friday November 20, 2020 9:32 am PST by
While the new Mac mini with the M1 chip is only available with Gigabit Ethernet, Apple has listed multiple M1-based Mac mini logic boards with 10 Gigabit Ethernet in an internal parts list for Apple Authorized Service Providers. For every Mac mini logic board with Gigabit Ethernet in the parts list, obtained by MacRumors, there is a corresponding logic board with 10 Gigabit Ethernet:...
ipad pro 2020 display

Black Friday Week Kicks Off With Up to $150 Savings on 2020 iPad Pro

Sunday November 22, 2020 2:37 pm PST by
As we head into Black Friday week, we're seeing some of the best deals of the season so far, with Amazon and Best Buy today discounting the latest iPad Pro models by up to $150 at the lowest prices we've ever tracked on these models. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep ...
macos big sur m1 macs restore issue

Apple Provides Instructions to Fix macOS Reinstallation Errors on M1 Macs

Sunday November 22, 2020 3:30 pm PST by
Shortly after the launch of Apple's new M1 Macs, we saw reports that attempts to restore and reinstall macOS on those machines right away could result in an installation error that would leave your Mac non-functional. Specifically, the error message would read: "An error occurred preparing the update. Failed to personalize the software update. Please try again." Over the weekend, Apple p...
iPhone 6s main

Rumor Claims iOS 15 to Drop Support for iPhone 6s and Original iPhone SE

Sunday November 22, 2020 9:25 am PST by
Apple will drop support for the iPhone SE, iPhone 6s, and iPhone 6s Plus in next year's release of iOS 15, according to a rumor shared today by Israeli site The Verifier. If the rumor is accurate, that would mean iOS 15 will be compatible with the following Apple devices: 2021 iPhone series iPhone 12 Pro Max iPhone 12 Pro iPhone 12 mini iPhone 12 iPhone 11 iPhone 11 Pro iPhone 11 Pro ...
new m1 chip

Craig Federighi: Native Windows on M1 Macs is 'Really up to Microsoft'

Friday November 20, 2020 11:57 am PST by
Following the release of the M1 Macs Apple executives have been doing interviews with a range of publications, and today, Ars Technica published another interview with software engineering chief Craig Federighi, hardware technologies lead Johny Srouji, and marketing VP Greg Joswiak. Much of the interview focuses on topics that the three have already covered in prior discussions, but there is ...
Walmart November Deals Hero

Black Friday Spotlight: Walmart Will Have AirPods Pro Down to Lowest Price of $169, and More Apple Deals

Thursday November 19, 2020 8:05 am PST by
We've been tracking early Black Friday deals in our dedicated Black Friday Roundup, and in an effort to prepare our readers for the big shopping event we're highlighting sales store-by-store in the lead-up to November 27. Note: MacRumors is an affiliate partner with Walmart. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Next ...
xlK6MS4MLqVFaskl

iFixit Shares iPhone 12 Pro Max Teardown Revealing L-Shaped Battery and Bigger Camera Module

Sunday November 22, 2020 2:53 am PST by
In the last of its iPhone 12 series teardowns, iFixit has published its iPhone 12 Pro Max disassembly, which reveals some unique differences in the design of the internals, including the full extent of the larger camera system responsible for the improved low-light performance on Apple's largest iPhone to date. On opening the iPhone 12 Pro Max, the first obvious difference compared to the...
apple leather sleeve

Leather Sleeve for iPhone 12 Models Now Available From Apple

Friday November 20, 2020 12:16 pm PST by
Apple today began selling the Leather Sleeve for the new iPhone 12 models, with the accessory having first been announced alongside the updated iPhones in October. Priced at $129, the Leather Sleeve is not a case and is designed to be removed when the iPhone is in use. It features a cutout at the front that displays the time, and it comes with a matching leather strap. According to Apple, it ...