Apple Providing Select Repair Shops With iPhone Calibration Machine For Quicker Turnaround

Getting an iPhone repaired at select Apple-authorized repair shops is about to get a lot faster for customers.

iphone calibration machine

Apple's proprietary iPhone calibration machine via Motherboard

ComputerCare, a computer repair shop in Santa Clara, California, today announced that it has been selected as one of only three Apple Authorized Service Providers in the United States to participate in a new pilot program that will allow it to manage iPhone repair and calibration completely onsite.

As part of this pilot program, ComputerCare and two other yet to be named repair shops have received a specialized and proprietary calibration machine from Apple to ensure that iPhone repairs are fully compliant with Apple's specifications and security requirements for features such as Touch ID and Multi-Touch.

ComputerCare said the calibration machine is compatible with the iPhone 6s and newer, although Apple has been using the machines since as early as 2013. The calibration process is said to take approximately 15 minutes to complete.

With an in-house calibration machine, ComputerCare said it will be able to drastically speed up repair times for its customers, as it will no longer need to ship repaired iPhones to Apple for final testing and calibration.

"We already manage iPhone repairs at our facilities, but because of the devices' specialized security features, the current process requires them to be shipped to Apple for final testing and calibration before being returned to customers," said Georgia Rittenberg, President of ComputerCare. "Having a calibration machine onsite helps us to remove that extra step in the process and dramatically reduces turnaround times."

Apple already has iPhone calibration machines in the back of every Apple Store, enabling Genius Bar employees to perform same-day repairs for most issues. But, not every customer lives near an Apple Store, so expanding the machines to select third-party repair shops is convenient.

If the pilot program is successful, Apple will presumably consider providing a larger number of Apple Authorized Service Providers with calibration machines in the future. Apple did not immediately respond to a request for comment.

Popular Stories

space black mbp

Apple Potentially Facing Worst Leak Since iPhone 4 Was Left in a Bar

Monday October 7, 2024 3:03 pm PDT by
Alleged photos and videos of an unannounced 14-inch MacBook Pro with an M4 chip continue to surface on social media, in what could be the worst product leak for Apple since an employee accidentally left an iPhone 4 prototype at a bar in California in 2010. The latest video of what could be a next-generation MacBook Pro was shared on YouTube Shorts today by Russian channel Romancev768, just...
Alleged M4 MacBook Pro Leak Video

Alleged M4 MacBook Pro Unboxing Video Reveals These Four Upgrades

Sunday October 6, 2024 6:10 pm PDT by
An alleged unboxing video for an unannounced 14-inch MacBook Pro with the M4 chip was uploaded to YouTube today by Russian channel Wylsacom. The video was later linked to on social media platform X by Bloomberg's Mark Gurman. It is possible that this is the same MacBook Pro box shown in photos that were shared by leaker ShrimpApplePro in late September, as he claimed that this MacBook Pro...
M4 Real Feature Red

Gurman: Apple to Launch First M4 Macs and Potentially iPad Mini 7 on November 1

Sunday October 6, 2024 6:40 am PDT by
Apple will announce several new M4 Mac models around the end of October, with the company planning to launch at least some of them as soon as Friday, November 1, according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, Gurman said that Apple will launch a new M4 version of its low-end 14-inch MacBook Pro, as well as higher-end 14-inch and 16-inch MacBook Pro models...
watchos 11 vitals

Apple Watch Users Report Vitals App Detecting Illness Before Symptoms Appear

Monday October 7, 2024 5:34 am PDT by
Apple's new Vitals app for watchOS 11 appears to be impressing some users with its ability to detect potential illness days before symptoms manifest, according to recent reports on Reddit. The Apple Watch app, which analyzes key health metrics measured during sleep over the last seven days, appears to be providing early warnings of impending sickness for at least some Apple Watch wearers...
Generic iOS 18

Apple Plans to Release iOS 18.1 With Apple Intelligence on October 28

Sunday October 6, 2024 6:18 am PDT by
Apple intends to launch iOS 18.1 with the first set of much-anticipated Apple Intelligence features on October 28, according to Bloomberg's Mark Gurman. Writing in the latest edition of his Power On newsletter, Gurman says the release date is arriving this month later than initially expected, as Apple is reportedly taking extra time to ensure a smooth rollout and prepare its AI cloud...
Generic iOS 18

Everything New in iOS 18.1 Beta 6

Monday October 7, 2024 4:27 pm PDT by
We're nearing the end of the iOS 18.1 beta testing process, but Apple is continuing to make tweaks to refine built-in features ahead of when the software launches. With testing winding down, there are fewer new additions, but Apple has made changes worth noting. The new beta is available for both developers and public beta testers. Control Center In the Control Center, Apple has added new...
iPad mini review thumb

iPad Mini 7 Coming Next Month: What to Expect

Tuesday October 8, 2024 6:16 am PDT by
Rumors strongly suggest Apple will release the seventh-generation iPad mini in November, nearly three years after the last refresh. Here's a roundup of what we're expecting from the next version of Apple's small form factor tablet, based on the latest rumors and reports. Design and Display The new iPad mini is likely to retain its compact 8.3-inch display and overall design introduced with...

Top Rated Comments

Chicane-UK Avatar
96 months ago
Would be happier news if Apple lower the prices of its iPhones including the upcoming iPhone 8.
I think you're going to be disappointed on that front.
Score: 5 Votes (Like | Disagree)
Tech198 Avatar
96 months ago
given that Apple are (or were) shutting down these stores, it surprises me that this is happening.
Score: 3 Votes (Like | Disagree)
GeneralChang Avatar
96 months ago
I have been a reader/lurker for while on Macrumors. I joined last July to be involved more in discussion. I really like this site and it offers plenty of content Apple/Non-Apple related news.
Holy cow, you really have been a member for less than a year! I'm with macduke, I thought for sure you'd been around here way longer than that. And now I'm feeling a little silly comparing the number of posts you've got to mine.
Score: 2 Votes (Like | Disagree)
44267547 Avatar
96 months ago
Coming up on my 10th anniversary here! Seen a lot. I remember a lot of stupid crap like this, and forget a lot of important things. Have you really only been here a year? For some reason I thought you had been around for a long time, and now I feel confused.

I have been a reader/lurker for while on Macrumors. I joined last July to be involved more in discussion. I really like this site and it offers plenty of content Apple/Non-Apple related news.
Score: 2 Votes (Like | Disagree)
zorinlynx Avatar
96 months ago
I'd be afraid to get my phone serviced at any place other than an Apple Store simply because the third party repair companies have been known to use non-genuine parts.
Score: 1 Votes (Like | Disagree)
macduke Avatar
96 months ago
When I first saw this story's lead photo, I thought it was some backstage or factory leak of the next iPhone and that it was somehow going to be announced today. I remember the iPad leaking years ago, maybe right before it was unveiled onstage, in some kind of holding device? Maybe that's why my brain jumped there immediately since the keynote is about to kick off and I'm hyped as hell. Good thing though as it looks mostly the same. I guess if the 7s is a thing alongside the new design, it will look mostly the same anyway.
Score: 1 Votes (Like | Disagree)