Apple Providing Select Repair Shops With iPhone Calibration Machine For Quicker Turnaround
Getting an iPhone repaired at select Apple-authorized repair shops is about to get a lot faster for customers.
Apple's proprietary iPhone calibration machine via Motherboard ComputerCare, a computer repair shop in Santa Clara, California, today
announced that it has been selected as one of only three Apple Authorized Service Providers in the United States to participate in a new pilot program that will allow it to manage iPhone repair and calibration completely onsite.
As part of this pilot program, ComputerCare and two other yet to be named repair shops have received a specialized and proprietary calibration machine from Apple to ensure that iPhone repairs are fully compliant with Apple's specifications and security requirements for features such as Touch ID and Multi-Touch.
ComputerCare said the calibration machine is compatible with the iPhone 6s and newer, although Apple has been using the machines since as early as 2013. The calibration process is said to take approximately 15 minutes to complete.
With an in-house calibration machine, ComputerCare said it will be able to drastically speed up repair times for its customers, as it will no longer need to ship repaired iPhones to Apple for final testing and calibration.
"We already manage iPhone repairs at our facilities, but because of the devices' specialized security features, the current process requires them to be shipped to Apple for final testing and calibration before being returned to customers," said Georgia Rittenberg, President of ComputerCare. "Having a calibration machine onsite helps us to remove that extra step in the process and dramatically reduces turnaround times."
Apple already has iPhone calibration machines in the back of every Apple Store, enabling Genius Bar employees to perform same-day repairs for most issues. But, not every customer lives near an Apple Store, so expanding the machines to select third-party repair shops is convenient.
If the pilot program is successful, Apple will presumably consider providing a larger number of Apple Authorized Service Providers with calibration machines in the future. Apple did not immediately respond to a request for comment.
Popular Stories
Apple is expected to launch an all-new ultra-thin iPhone 17 Air later this year, and while there have been plenty of rumors about the camera's overall design and thinness, we haven't heard any details about the device's weight and battery capacity until now.
According to the leaker going by the account name "yeux1122" on the Korean-langauge Naver blog, the 6.6-inch iPhone 17 Air has a weight ...
Apple's recently announced CarPlay Ultra promises a deeply integrated in-car experience, but not all iPhone users will be able to take advantage of the new feature.
According to Apple's press release, CarPlay Ultra requires an iPhone 12 or later running iOS 18.5 or later. This means if you're using an iPhone 11, iPhone XR, or any older model, you'll need to upgrade your device to access...
Google made waves yesterday by showcasing a set of lightweight smart glasses featuring deep Gemini integration and an optional in-lens display. The demo has reignited interest in Apple's own smart glasses project, which has been the subject of rumors for nearly a decade. Here's a recap of where things stand.
Current Development Status
Apple is actively working on new chips specifically...
Apple today announced that its next-generation CarPlay experience, now dubbed "CarPlay Ultra" begins rolling out today, starting with Aston Martin vehicles.
Subscribe to the MacRumors YouTube channel for more videos.
CarPlay Ultra is now available with new Aston Martin vehicle orders in the U.S. and Canada. It will also be available for existing models that feature the brand's next-generation ...
Apple today announced a more detailed schedule for its annual developers conference WWDC, which runs from June 9 through June 13. The schedule confirms that Apple's keynote will begin on Monday, June 9 at 10 a.m. Pacific Time, with a live stream to be available on Apple.com, in the Apple TV app, and on YouTube.
During the keynote, Apple is expected to announce iOS 19, iPadOS 19, macOS 16,...
The Worldwide Developers Conference (WWDC), Apple's annual developer and software-oriented event, is less than three weeks away. We haven't heard a great deal about macOS 16 ahead of its announcement this year, so we could be in for some major surprises when June 9 rolls around. Here's what we know so far about the next major update to Apple's Mac operating system.
macOS 16 Name?
Every year ...
Apple has big plans to improve Siri over the next few years, Bloomberg's Mark Gurman and Drake Bennett report.
Some Apple executives are now reportedly pushing to turn Siri into a true ChatGPT competitor. A next-generation, chatbot version of Siri has reportedly made significant progress during testing over the past six months; some executives allegedly now see it as "on par" with recent...
