Apple Providing Select Repair Shops With iPhone Calibration Machine For Quicker Turnaround

Getting an iPhone repaired at select Apple-authorized repair shops is about to get a lot faster for customers.

iphone calibration machine

Apple's proprietary iPhone calibration machine via Motherboard

ComputerCare, a computer repair shop in Santa Clara, California, today announced that it has been selected as one of only three Apple Authorized Service Providers in the United States to participate in a new pilot program that will allow it to manage iPhone repair and calibration completely onsite.

As part of this pilot program, ComputerCare and two other yet to be named repair shops have received a specialized and proprietary calibration machine from Apple to ensure that iPhone repairs are fully compliant with Apple's specifications and security requirements for features such as Touch ID and Multi-Touch.

ComputerCare said the calibration machine is compatible with the iPhone 6s and newer, although Apple has been using the machines since as early as 2013. The calibration process is said to take approximately 15 minutes to complete.

With an in-house calibration machine, ComputerCare said it will be able to drastically speed up repair times for its customers, as it will no longer need to ship repaired iPhones to Apple for final testing and calibration.

"We already manage iPhone repairs at our facilities, but because of the devices' specialized security features, the current process requires them to be shipped to Apple for final testing and calibration before being returned to customers," said Georgia Rittenberg, President of ComputerCare. "Having a calibration machine onsite helps us to remove that extra step in the process and dramatically reduces turnaround times."

Apple already has iPhone calibration machines in the back of every Apple Store, enabling Genius Bar employees to perform same-day repairs for most issues. But, not every customer lives near an Apple Store, so expanding the machines to select third-party repair shops is convenient.

If the pilot program is successful, Apple will presumably consider providing a larger number of Apple Authorized Service Providers with calibration machines in the future. Apple did not immediately respond to a request for comment.

Top Rated Comments

Chicane-UK Avatar
51 months ago
Would be happier news if Apple lower the prices of its iPhones including the upcoming iPhone 8.
I think you're going to be disappointed on that front.
Score: 5 Votes (Like | Disagree)
Tech198 Avatar
51 months ago
given that Apple are (or were) shutting down these stores, it surprises me that this is happening.
Score: 3 Votes (Like | Disagree)
GeneralChang Avatar
51 months ago
I have been a reader/lurker for while on Macrumors. I joined last July to be involved more in discussion. I really like this site and it offers plenty of content Apple/Non-Apple related news.
Holy cow, you really have been a member for less than a year! I'm with macduke, I thought for sure you'd been around here way longer than that. And now I'm feeling a little silly comparing the number of posts you've got to mine.
Score: 2 Votes (Like | Disagree)
Relentless Power Avatar
51 months ago
Coming up on my 10th anniversary here! Seen a lot. I remember a lot of stupid crap like this, and forget a lot of important things. Have you really only been here a year? For some reason I thought you had been around for a long time, and now I feel confused.

I have been a reader/lurker for while on Macrumors. I joined last July to be involved more in discussion. I really like this site and it offers plenty of content Apple/Non-Apple related news.
Score: 2 Votes (Like | Disagree)
zorinlynx Avatar
51 months ago
I'd be afraid to get my phone serviced at any place other than an Apple Store simply because the third party repair companies have been known to use non-genuine parts.
Score: 1 Votes (Like | Disagree)
macduke Avatar
51 months ago
When I first saw this story's lead photo, I thought it was some backstage or factory leak of the next iPhone and that it was somehow going to be announced today. I remember the iPad leaking years ago, maybe right before it was unveiled onstage, in some kind of holding device? Maybe that's why my brain jumped there immediately since the keynote is about to kick off and I'm hyped as hell. Good thing though as it looks mostly the same. I guess if the 7s is a thing alongside the new design, it will look mostly the same anyway.
Score: 1 Votes (Like | Disagree)

Top Stories

Top Stories 57 Feature

Top Stories: Apple Event Next Tuesday, Mini-LED iPad Pro, iPhone Rumors

Saturday April 17, 2021 6:00 am PDT by
It feels like we've been waiting forever for new Apple products, but the wait is almost over as Apple has announced a media event for next Tuesday, so make sure to tune into MacRumors for full coverage of everything Apple announces. While that was the big news this week, we also got some new details on Apple's iPhone plans for 2022 and 2023 courtesy of analyst Ming-Chi Kuo, and we also saw...
flat imac 3d 3 teal

Reliable Leaker Hints Redesigned Colorful iMac to Debut at 'Spring Loaded' Event

Saturday April 17, 2021 4:43 am PDT by
Reliable leaker known as l0vetodream has hinted that Apple may debut its rumored redesigned and colorful iMac at its "Spring Loaded" event on Tuesday, April 20. In a tweet, the leaker posted an image of Apple's logo used for marketing the upcoming event and an image of the retro rainbow Apple logo alongside the colorful lineup of G3 iMacs. Apple leaker Jon Prosser previously reported that...
third gen Apple pencil leaked video

Video of Alleged Third-Generation Apple Pencil Leaks Ahead of Apple Event

Friday April 16, 2021 6:13 am PDT by
A video purporting to be of the third-generation Apple Pencil has today been shared online, showing a glossy finish that mirrors previous leaks. New ✏️ ready to 🚢 #AppleEvent @TommyBo50387266 pic.twitter.com/s4RCDwDi5M— 漢尼斯·拉斯納 🇨🇳 (@ileakeer) April 16, 2021 The brief video from Twitter account @ileakeer, spotted by 9to5Mac, shows an Apple Pencil with a glossy finish much like the...
important battery message iphone 11

Some iPhone 11 Users Seeing Increased Battery Health Percentages After iOS 14.5 Recalibration Process

Friday April 16, 2021 6:32 am PDT by
In the sixth beta of iOS 14.5, Apple introduced a recalibration process for the battery health reporting system on the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max to address inaccurate battery health estimates for some users. Apple said this process might take a few weeks to be completed, and now that two weeks have passed since the sixth beta of iOS 14.5 was released, some users are...
duan rui iphone 12 13 notch

New Images Show Smaller iPhone 13 Notch Compared to iPhone 12

Saturday April 17, 2021 11:38 pm PDT by
Leaker known as "DuanRui" has shared more images that could give us our best look yet at Apple's redesigned notch for the iPhone 13. The new pictures follow similar images shared by the leaker last week, but the latest shots include a comparison with the existing iPhone 12 notch. DuanRui posted three images on Twitter that apparently originate from Weibo, although source details remain...
iphone 13 pro max cads eap

iPhone 13 Series CAD Leaks Reveal Larger Camera Dimensions

Friday April 16, 2021 1:53 am PDT by
Information and alleged CADs of the upcoming iPhone 13 series, shared in a video from EverythingApplePro, indicates that Apple plans to make this year's iPhone camera module significantly bigger, likely to make way for larger sensors and sensor-shift stabilization. According to the CADs shared in the video, the iPhone 13 mini, Pro, and Pro Max camera module will all be a "perfect square."...
maxresdefault

Hands-On With Anker's MagSafe-Compatible Battery Pack

Thursday April 15, 2021 9:39 am PDT by
Anker, a company known for its range of accessories designed for Apple products, recently came out with one of the first MagSafe-compatible battery packs, so we thought we'd check it out to see how it compares to a standard battery pack. Subscribe to the MacRumors YouTube channel for more videos. Design wise, Anker's power bank looks like a typical battery pack, but it has magnets built in...
apple event spring loaded

Apple's 'Spring Loaded' Event Officially Announced for Tuesday, April 20

Tuesday April 13, 2021 9:04 am PDT by
Following an overnight leak by Siri, Apple today officially announced that it will be holding a special "Spring Loaded" event on Tuesday, April 20 at 10:00 a.m. Pacific Time at the Steve Jobs Theater on the Apple Park campus in Cupertino, California. As with all of Apple's 2020 events, the April 2021 event will be a digital-only gathering with no members of the media invited to attend in...
iphone 12 120hz thumbnail feature

LTPO Displays Supporting 120Hz Refresh Rates Again Rumored for iPhone 13 Pro Models

Friday April 16, 2021 10:01 am PDT by
The two higher-end "iPhone 13 Pro" models that are coming in 2021 are expected to use LTPO display technology to enable 120Hz refresh rates, according to display analyst Ross Young. Young reaffirmed the detail in a tweet that said he'd heard rumors about only one model featuring LTPO, which he says is inaccurate. Heard some rumors in the industry and media that there would only be one ...
apple music

Apple Music Tops Spotify With One Cent Paid Per Stream

Friday April 16, 2021 6:44 am PDT by
In a letter slated to be shared with artists today through the Apple Music for Artists dashboard, obtained by The Wall Street Journal, Apple has reportedly revealed that it pays music rights holders one cent per song streamed on Apple Music. The report claims that Apple Music's payment structure is thus roughly double what Spotify pays music rights holders per stream, which averages to about ...