Repair Period for First-Gen Apple Watches With Battery Issues Extended to 3 Years

Apple today informed retail store employees and Apple Authorized Service Providers that it is extending the service coverage for first-generation Apple Watch models experiencing battery problems to three years.

In an entry in Apple's repair database (via 9to5Mac), the company explains that coverage is extended for original Apple Watch models that are seeing swollen or expanded batteries. A public announcement about the service extension has not been made, and it's not clear if Apple will offer reimbursements for customers who have already paid for battery replacements or have done battery replacements themselves.

applewatchscreenpop

Image via MacRumors forum user Rosepod5

Customers who have an original Apple Watch afflicted with a swollen or expanded battery will now be able to have the device repaired for up to three years after its purchase date, even when AppleCare was not purchased for the watch. From the repair database:

Apple has extended Service coverage for eligible Apple Watch (1st gen) models with an expanded/swollen battery to three years after the original date of purchase. Eligible devices will be covrered for two years beyond the original 1-year Limited Warranty.

Complaints about swollen batteries on the original Apple Watch have been circulating for a few months on reddit, the Apple Support Communities, and the MacRumors forum.

Reports are rare, but it does appear to be an issue affecting a small number of original Apple Watch users. The battery problem causes the Apple Watch screen to pop away from the casing, rendering it unusable.

The first-generation Apple Watch, first introduced in April of 2015, recently reached its second birthday on April 24.

Related Roundup: Apple Watch Series 6
Buyer's Guide: Apple Watch (Neutral)
Related Forum: Apple Watch

Top Rated Comments

coolbreeze Avatar
53 months ago
Apple doesn't make a profit on these.
My stainless w/milanese loop was $700.

If Apple is losing money on that, I have a bridge to sell you.
Score: 20 Votes (Like | Disagree)
mi7chy Avatar
53 months ago
Result of using cheap offshore batteries to increase profit.
Score: 12 Votes (Like | Disagree)
cardfan Avatar
53 months ago
Must kinda suck for the ones that bought gold ones.
Score: 10 Votes (Like | Disagree)
kevinkyoo Avatar
53 months ago
Apple doesn't make a profit on these.
How does this make any sense?
Score: 9 Votes (Like | Disagree)
Mlrollin91 Avatar
53 months ago
Good to know. I just ran out of AC+ on my S0 yesterday. Can't believe its already been 2 years.
Score: 5 Votes (Like | Disagree)
NervousFish2 Avatar
53 months ago
Cheap offshore batteries? Ha! Would the US-made ones be any better? Weird, non-sequitur comment.

Well, curiously, in the last few days, my original edition has started acting weird. Every few hours, its like someone is mashing the power button. And I start getting the alert that it is about to start making emergency calls and texting my emergency contacts. Anyone ever seen reports of anything like that?
Score: 4 Votes (Like | Disagree)

Top Stories

General Music and AirPod 3 Feature

Rumor: Apple to Announce Third-Generation AirPods and HiFi Apple Music Tier on May 18

Thursday May 13, 2021 10:32 pm PDT by
A new rumor suggests that Apple will announce the third-generation AirPods and the recently rumored HiFi, or high-fidelity Apple Music tier, on Tuesday, May 18, via a press release on its website. The new rumor comes from Apple YouTuber Luke Miani who shared the alleged exclusive news with the AppleTrack website. According to the YouTuber, Apple plans to release the next-generation AirPods...
2021 mbp hdmi slot 3d

2021 MacBook Pro Leaks Confirm Returning MagSafe and Ports

Friday May 14, 2021 3:06 am PDT by
Apple's upcoming MacBook Pro models are expected to feature a number of major changes such as larger display options and powerful new Apple silicon chips. Among the more surprising updates to this year's MacBook Pro models is the return of three ports that have been missing from the machines for over five years. Expected to come in 14- and 16-inch sizes, the 2021 MacBook Pro models are...
apple park drone june 2018 2

Apple Fires Newly Hired Ex-Facebook Product Manager Following Revelations of Past Misogynistic Comments

Thursday May 13, 2021 12:10 am PDT by
Apple has fired Antonio García Martínez, an ex-Facebook product manager and author of the controversial book "Chaos Monkeys," following public and internal calls for removal and investigation due to past misogynistic statements, The Verge reports. Apple hired Martínez earlier this week to join its ads team, however, comments that Martínez made in the past sparked condemnation from users...
magic mouse space gray discontinued

Apple Discontinuing Space Gray Mac Accessories Now That iMac Pro is Dead

Friday May 14, 2021 11:52 am PDT by
Following the discontinuation of the iMac Pro, Apple also appears to be discontinuing Space Gray "Magic" accessories that it sold separately alongside the iMac Pro. The iMac Pro was the only Space Gray Mac, and Apple designed special matching accessories for it. The Space Gray Magic Mouse 2, Magic Keyboard, and Magic Trackpad all now say "While supplies last" in small wording at the bottom...
tile amazon sidewalk integration

Apple Says Tile Trackers Sold Poorly in Apple Stores

Friday May 14, 2021 4:53 am PDT by
Earlier last month, Spotify, Tile, and Match (owner of Tinder), testified at an app store antitrust hearing spearheaded by the U.S. Senate. During the hearing, Spotify called Apple's App Store "an abusive power grab," while Tile said Apple uses its platform to "unfairly limit competition for its products." Now, in response to their testimonies, Apple's vice president and chief compliance...
google photos

PSA: Google Photos Unlimited Storage Ends Next Month, Here's How to Export Your Pictures to iCloud

Thursday May 13, 2021 5:26 am PDT by
For as long as it's existed, Google Photos has offered free unlimited storage for uploading images at a reduced yet good enough quality for most users. From June 1, 2021, however, all photos and videos uploaded to Google accounts will count against users' cloud storage. If you've been relying on Google to back up your media library, it may be time to move that content elsewhere. This article...
fortnite apple logo 2

Judge in Epic vs. Apple Case Floats Potential Compromise

Wednesday May 12, 2021 3:54 pm PDT by
In the ongoing legal battle between Apple and Epic Games, the two companies are this week calling up their expert witnesses to argue their points before Judge Yvonne Gonzalez Rogers, who will make a decision in the case after a three week trial. Expert testimony is not as exciting as some of the leaked App Store documents that were highlighted last week, especially as much of what's being...
syng cell alpha

Longtime Apple Designer Christopher Stringer's Latest Project Is a High-Fidelity Speaker With AirPlay 2

Friday May 14, 2021 7:30 am PDT by
Christopher Stringer, a key member of Jony Ive's design team who spent 21 years at Apple before departing in 2017, is resurfacing today with his new venture Syng, which seeks to make an impact in the high-end audio market. Stringer, who contributed to many of the most iconic product designs in Apple's history, announced his plans roughly a year ago, and Syng is today introducing its flagship ...
Twitter Feature

Twitter's 'Blue' Subscription Service May Cost $2.99, Will Offer Undo Tweet Option

Saturday May 15, 2021 11:08 am PDT by
Twitter has been working on some kind of subscription service since last summer, and Jane Manchun Wong, who often digs into new features coming in apps, has shared details on just what Twitter is exploring. Twitter's subscription service could be called Twitter Blue, and at the current time, it's priced at $2.99 per month. There will be a "Collections" section that allows users to save and...
imac m1 blue isolated 16x9 500k

M1 iMac is Up to 56% Faster Than Prior-Generation High-End 21.5-Inch iMac

Wednesday May 12, 2021 10:03 am PDT by
Apple's M1 iMacs are set to start delivering to customers next week, and ahead of the official launch day, benchmarks for the machines have been showing up on Geekbench, likely from reviewers who are testing them. It will come as no surprise that M1 iMac benchmarks are right on par with benchmarks for the M1 MacBook Pro, MacBook Air, and Mac mini, coming in with an average single-core score...