Multiple Simply Mac Stores Shutting Down Across the U.S.

Simply Mac, a well-known Apple Authorized Reseller and Service Provider owned by GameStop, is shutting down a number of its brick and mortar stores across the United States.

Locations in North Carolina, North Dakota, Montana, Texas, Illinois, Indiana, Utah, Idaho, Maryland, South Dakota, and more, are closing this week.

simplymac

Image via the Billings Gazette

Notices at some of the locations have suggested Simply Mac is being shut down because Apple is ending its agreement with the retail chain, and several local newspapers are reporting the same news, but on Twitter, Simply Mac says that is not true.

A notice sent out by the West Acres Mall in Fargo, North Dakota:

We wanted to reach out to you with news of another change at West Acres. As of today, Simply Mac has closed. Simply Mac opened at West Acres in August 2014 and we've enjoyed having them as part of the West Acres family.

The closure is due to the Apple Corporation ending its national agreement with Simply Mac to sell them Apple product, making it impossible for them to continue. They will be onsite for a few days to help with customers who have repaired items to pick up.

A GameStop spokesperson who spoke to the Midland-Reporter Telegram in Texas and the Billings Gazette in Montana said the closure of the Simply Mac store in that location was done as part of a business transformation plan that involves closing non-productive store locations.

"As GameStop announced in its holiday sales release, the company continues to focus on the execution of our business transformation plan, which includes growing our non-gaming businesses and right-sizing our global store portfolio across all our retail brands. This involves evaluating and closing non-productive locations. The closure of this Simply Mac store is part of that strategy."

It is not clear why there is mixed information being shared about the store closures, but it appears that only a select number of stores are being shuttered at this time. We've reached out to GameStop for a full list of the locations that are disappearing.

The closure of several Simply Mac stores comes as GameStop faces flagging sales. Earlier this month, GameStop announced that its holiday sales fell 16.4 percent compared to 2015.

Top Rated Comments

tubeexperience Avatar
52 months ago

That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.

Apple has become so drunken with its own success that it forgot how it got there.
Score: 18 Votes (Like | Disagree)
garirry Avatar
52 months ago

Gamestop's days are numbered. Digital distribution will take over within 5 years...

No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Score: 15 Votes (Like | Disagree)
macduke Avatar
52 months ago
In many areas there are no official Apple Stores, which makes being an Apple user especially inconvenient. I live in fairly large college town and we lost our only Apple certified repair store a couple years ago. Now I have to schedule my visits around times when I travel home to see my family two hours away. I see so many MacBooks and iPhones and Beats on campus that this town would have no problem supporting a legit Apple Store—even just a small one in the mall. I hope Apple continues to expand to new regions, but it feels like store growth in the U.S. has slowed in recent years.
Score: 13 Votes (Like | Disagree)
ComSense Avatar
52 months ago

I've never been in a Simply Mac - can anyone comment on the quality of their stores/service?

Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
Score: 10 Votes (Like | Disagree)
CloneNode71 Avatar
52 months ago

Any increases in game sizes will be met with increased storage capabilities so I don't see it going any other way - just as how music is predominantly digital now.

Remember if storage is expensive for us, it's expensive for those who create physical media too, so it is unlikely to be the case that consumer storage affordability is dwarfed by media size in the future.

I think they meant more in terms of the time it take to download. That's how I took it.
[doublepost=1484887125][/doublepost]

Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)

As a former store manager of simply mac that was with the company when we had 8 store and stayed to the point of 80 stores, you are exactly right. The currently leadership (HY, TA, JE, and GL) have all but destroyed this company with their super egos and inability to lead with inspiration. Instead, they resort to fear tactics, nepotism, and the removal of anyone with differing opinions. The company took a huge shift downward when PeachMac leaders started usurping the roles of faithful Simply Mac employees. It's unfortunate that hundreds of my friends are about to lose their jobs, but this is what happens when sociopaths are placed in charge of businesses like these.
[doublepost=1484887376][/doublepost]

It is a quite common for Authorized Service Providers to be misunderstood and misjudged in service situations. At a Genius Bar, Apple can decide to do whatever it wants to. ASPs have very strict rules and Apple will bill them for parts used "incorrectly" on repairs. The profit margin is terrible for non Apple stores and so they cannot afford to be as generous as Apple is

As a former store manager of Simply Mac, one who was with the company when we were private and only left a few months ago, I can speak to the likelihood of this commenters experience. The level of high expectation around service knowledge and accuracy has drastically dropped in the 3 years since GameStop purchased my company and forced us to expand and acquire other ASPs and Apple Specialists. This has created thousands of similar experiences across the country.
[doublepost=1484887583][/doublepost]

That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.

This is not true. Apple has pulled away from Simply Mac due to our inability to train our service teams across the country to actually perform service with accuracy and care. I am a former store manager of Simply Mac that left just a few months ago due to many reasons that are contributing to this demise. Apple Inc is in no way responsible for my company's failure.
Score: 9 Votes (Like | Disagree)
nutjob Avatar
52 months ago

No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.

Yeah! Physical media is great. You copy the 100G straight from the disks, then wait for the 90G of updates to download.
Score: 8 Votes (Like | Disagree)

Top Stories

lg wing

LG Considering Exit From Smartphone Business, Halts LCD Production for iPhone

Wednesday January 20, 2021 5:38 am PST by
LG is considering exiting the smartphone business entirely amid declining shipments and accrued losses of $4.5 billion over the past five years (via The Korea Herald). LG CEO Kwon Bong-Seok cautioned staff earlier today that the company is re-evaluating its presence in the smartphone industry: Since the competition in the global market for mobile devices is getting fiercer, it is about...
2019 mac pro side and front

Tim Cook Gifted Donald Trump 'First' 2019 Mac Pro

Wednesday January 20, 2021 5:45 pm PST by
Apple CEO Tim Cook gifted former United States President Donald Trump with the first 2019 Mac Pro that came off of the assembly line in Austin, Texas, according to a financial disclosure report that was released today (via The Verge). "Mac Pro Computer, the first created at the Flex Factory in Austin, Texas," reads the entry, which values the machine at $5,999, the base price for a Mac Pro....
Apple VR Feature

Bloomberg: Apple's First AR/VR Headset 'Pricey, Niche Precursor' to More Ambitious AR Glasses and Could Launch Next Year

Thursday January 21, 2021 3:27 am PST by
Apple's first virtual reality headset will be a "pricey, niche precursor" to a more ambitious augmented reality product, according to a new report from Bloomberg's Mark Gurman. As a mostly virtual reality device, it will display an all-encompassing 3-D digital environment for gaming, watching video and communicating. AR functionality, the ability to overlay images and information over a view...
Flat MacBook Air Feature

Bloomberg: Apple Working on 'Thinner and Lighter' High-End MacBook Air With MagSafe, Could Launch in Second Half of 2021

Friday January 22, 2021 3:34 am PST by
Apple is working on a "thinner and lighter" version of the MacBook Air that the company plans to release during the second half of this year at the earliest or in 2022, according to a new report by well-connected Bloomberg journalist Mark Gurman. It will include Apple's MagSafe charging technology and a next-generation version of the company's in-house Mac processors. Apple has discussed...
iOS 15 icon mock banner

iOS 15 Rumored to Drop Support for iPhone 6s and 2016 iPhone SE

Thursday January 21, 2021 11:58 am PST by
Apple's upcoming iOS 15 operating system, which we expect to see unveiled in June, is rumored to be dropping support for a few of Apple's older iPhones. According to French site iPhoneSoft, iOS 15 will not be able to be installed on the iPhone 6s, the iPhone 6s Plus, or the 2016 iPhone SE, all of which have an A9 chip. The iPhone 6s and 6s Plus were introduced in 2015 and are now more...
iphone 12 vs iphone 12 mini

Apple Shifting Some Production From iPhone 12 mini to iPhone 12 Pro to Meet Demand

Wednesday January 20, 2021 8:12 am PST by
Apple has reportedly cut production of the iPhone 12 mini by two million units to create more manufacturing capacity for the iPhone 12 Pro, according to a new Morgan Stanley investment note seen by PED30. Apple is believed to have made the switch for the first quarter of 2021 in an effort to combat continuing lead times for the more popular iPhone 12 Pro. iPhone 12 Pro lead times remain ...
iPhone 13 Notch Feature

iPhone 13 Rumored to Feature Smaller Notch, Pro Model Cameras to Use Larger Image Sensor

Thursday January 21, 2021 1:38 am PST by
Apple's iPhone 13 series will feature a redesigned Face ID system that will allow for a smaller notch at the top of the screen, according to a new report today. The rumor comes via hit-and-miss Taiwanese industry publication DigiTimes, whose supply chain sources also claim that the ultra wide-angle lens in Apple's next-generation iPhones is due for an upgrade. The next-generation iPhones'...
maxresdefault

Video Demos macOS Catalina Running on iPad Pro via x86 Emulation

Thursday January 21, 2021 11:36 am PST by
A video demonstrating macOS Catalina running on a current 2020 iPad Pro has been shared on YouTube, giving us a look at an interesting hack that has a Mac OS up and working on one of Apple's iPads. There's limited information about how the process of getting macOS Catalina on an iPad Pro works, but it uses x86 emulation and was done through the UTM software that allows virtual machines to...
iOS 14

Apple Seeds iOS 14.4 and iPadOS 14.4 Release Candidate to Developers and Public Beta Testers

Thursday January 21, 2021 10:14 am PST by
Apple today seeded the RC version of upcoming iOS 14.4 and iPadOS 14.4 updates to developers for testing purposes, with the new betas coming a week after Apple released the second betas. iOS 14.4 and iPadOS 14.4 can be downloaded through the Apple Developer Center or over the air after the proper profile has been installed on an iPhone or iPad. Paired with the HomePod 14.4 beta that is...
iPhone OIS Feature2

Sensor-Shift Camera Stabilization Rumored to Expand to Entire iPhone 13 Lineup

Wednesday January 20, 2021 7:46 am PST by
The entire iPhone 13 lineup will feature sensor-shift optical image stabilization, compared to only the iPhone 12 Pro Max among current models, according to a brief story preview shared today by Taiwanese publication DigiTimes. "Apple's next-generation iPhones slated for launch in the second half of 2021 will all come with sensor-shift stabilization technology, according to industry...