Multiple Simply Mac Stores Shutting Down Across the U.S.

Simply Mac, a well-known Apple Authorized Reseller and Service Provider owned by GameStop, is shutting down a number of its brick and mortar stores across the United States.

Locations in North Carolina, North Dakota, Montana, Texas, Illinois, Indiana, Utah, Idaho, Maryland, South Dakota, and more, are closing this week.

simplymac

Image via the Billings Gazette

Notices at some of the locations have suggested Simply Mac is being shut down because Apple is ending its agreement with the retail chain, and several local newspapers are reporting the same news, but on Twitter, Simply Mac says that is not true.

A notice sent out by the West Acres Mall in Fargo, North Dakota:

We wanted to reach out to you with news of another change at West Acres. As of today, Simply Mac has closed. Simply Mac opened at West Acres in August 2014 and we've enjoyed having them as part of the West Acres family.

The closure is due to the Apple Corporation ending its national agreement with Simply Mac to sell them Apple product, making it impossible for them to continue. They will be onsite for a few days to help with customers who have repaired items to pick up.

A GameStop spokesperson who spoke to the Midland-Reporter Telegram in Texas and the Billings Gazette in Montana said the closure of the Simply Mac store in that location was done as part of a business transformation plan that involves closing non-productive store locations.

"As GameStop announced in its holiday sales release, the company continues to focus on the execution of our business transformation plan, which includes growing our non-gaming businesses and right-sizing our global store portfolio across all our retail brands. This involves evaluating and closing non-productive locations. The closure of this Simply Mac store is part of that strategy."

It is not clear why there is mixed information being shared about the store closures, but it appears that only a select number of stores are being shuttered at this time. We've reached out to GameStop for a full list of the locations that are disappearing.

The closure of several Simply Mac stores comes as GameStop faces flagging sales. Earlier this month, GameStop announced that its holiday sales fell 16.4 percent compared to 2015.

Top Rated Comments

tubeexperience Avatar
56 months ago
That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.
Apple has become so drunken with its own success that it forgot how it got there.
Score: 18 Votes (Like | Disagree)
garirry Avatar
56 months ago
Gamestop's days are numbered. Digital distribution will take over within 5 years...
No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Score: 15 Votes (Like | Disagree)
macduke Avatar
56 months ago
In many areas there are no official Apple Stores, which makes being an Apple user especially inconvenient. I live in fairly large college town and we lost our only Apple certified repair store a couple years ago. Now I have to schedule my visits around times when I travel home to see my family two hours away. I see so many MacBooks and iPhones and Beats on campus that this town would have no problem supporting a legit Apple Store—even just a small one in the mall. I hope Apple continues to expand to new regions, but it feels like store growth in the U.S. has slowed in recent years.
Score: 13 Votes (Like | Disagree)
ComSense Avatar
56 months ago
I've never been in a Simply Mac - can anyone comment on the quality of their stores/service?
Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
Score: 10 Votes (Like | Disagree)
CloneNode71 Avatar
55 months ago
Any increases in game sizes will be met with increased storage capabilities so I don't see it going any other way - just as how music is predominantly digital now.

Remember if storage is expensive for us, it's expensive for those who create physical media too, so it is unlikely to be the case that consumer storage affordability is dwarfed by media size in the future.
I think they meant more in terms of the time it take to download. That's how I took it.
[doublepost=1484887125][/doublepost]
Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
As a former store manager of simply mac that was with the company when we had 8 store and stayed to the point of 80 stores, you are exactly right. The currently leadership (HY, TA, JE, and GL) have all but destroyed this company with their super egos and inability to lead with inspiration. Instead, they resort to fear tactics, nepotism, and the removal of anyone with differing opinions. The company took a huge shift downward when PeachMac leaders started usurping the roles of faithful Simply Mac employees. It's unfortunate that hundreds of my friends are about to lose their jobs, but this is what happens when sociopaths are placed in charge of businesses like these.
[doublepost=1484887376][/doublepost]
It is a quite common for Authorized Service Providers to be misunderstood and misjudged in service situations. At a Genius Bar, Apple can decide to do whatever it wants to. ASPs have very strict rules and Apple will bill them for parts used "incorrectly" on repairs. The profit margin is terrible for non Apple stores and so they cannot afford to be as generous as Apple is
As a former store manager of Simply Mac, one who was with the company when we were private and only left a few months ago, I can speak to the likelihood of this commenters experience. The level of high expectation around service knowledge and accuracy has drastically dropped in the 3 years since GameStop purchased my company and forced us to expand and acquire other ASPs and Apple Specialists. This has created thousands of similar experiences across the country.
[doublepost=1484887583][/doublepost]
That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.
This is not true. Apple has pulled away from Simply Mac due to our inability to train our service teams across the country to actually perform service with accuracy and care. I am a former store manager of Simply Mac that left just a few months ago due to many reasons that are contributing to this demise. Apple Inc is in no way responsible for my company's failure.
Score: 9 Votes (Like | Disagree)
nutjob Avatar
55 months ago
No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Yeah! Physical media is great. You copy the 100G straight from the disks, then wait for the 90G of updates to download.
Score: 8 Votes (Like | Disagree)

Top Stories

Top Stories 57 Feature

Top Stories: Apple Event Next Tuesday, Mini-LED iPad Pro, iPhone Rumors

Saturday April 17, 2021 6:00 am PDT by
It feels like we've been waiting forever for new Apple products, but the wait is almost over as Apple has announced a media event for next Tuesday, so make sure to tune into MacRumors for full coverage of everything Apple announces. While that was the big news this week, we also got some new details on Apple's iPhone plans for 2022 and 2023 courtesy of analyst Ming-Chi Kuo, and we also saw...
flat imac 3d 3 teal

Reliable Leaker Hints Redesigned Colorful iMac to Debut at 'Spring Loaded' Event

Saturday April 17, 2021 4:43 am PDT by
Reliable leaker known as l0vetodream has hinted that Apple may debut its rumored redesigned and colorful iMac at its "Spring Loaded" event on Tuesday, April 20. In a tweet, the leaker posted an image of Apple's logo used for marketing the upcoming event and an image of the retro rainbow Apple logo alongside the colorful lineup of G3 iMacs. Apple leaker Jon Prosser previously reported that...
third gen Apple pencil leaked video

Video of Alleged Third-Generation Apple Pencil Leaks Ahead of Apple Event

Friday April 16, 2021 6:13 am PDT by
A video purporting to be of the third-generation Apple Pencil has today been shared online, showing a glossy finish that mirrors previous leaks. New ✏️ ready to 🚢 #AppleEvent @TommyBo50387266 pic.twitter.com/s4RCDwDi5M— 漢尼斯·拉斯納 🇨🇳 (@ileakeer) April 16, 2021 The brief video from Twitter account @ileakeer, spotted by 9to5Mac, shows an Apple Pencil with a glossy finish much like the...
important battery message iphone 11

Some iPhone 11 Users Seeing Increased Battery Health Percentages After iOS 14.5 Recalibration Process

Friday April 16, 2021 6:32 am PDT by
In the sixth beta of iOS 14.5, Apple introduced a recalibration process for the battery health reporting system on the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max to address inaccurate battery health estimates for some users. Apple said this process might take a few weeks to be completed, and now that two weeks have passed since the sixth beta of iOS 14.5 was released, some users are...
duan rui iphone 12 13 notch

New Images Show Smaller iPhone 13 Notch Compared to iPhone 12

Saturday April 17, 2021 11:38 pm PDT by
Leaker known as "DuanRui" has shared more images that could give us our best look yet at Apple's redesigned notch for the iPhone 13. The new pictures follow similar images shared by the leaker last week, but the latest shots include a comparison with the existing iPhone 12 notch. DuanRui posted three images on Twitter that apparently originate from Weibo, although source details remain...
iphone 13 pro max cads eap

iPhone 13 Series CAD Leaks Reveal Larger Camera Dimensions

Friday April 16, 2021 1:53 am PDT by
Information and alleged CADs of the upcoming iPhone 13 series, shared in a video from EverythingApplePro, indicates that Apple plans to make this year's iPhone camera module significantly bigger, likely to make way for larger sensors and sensor-shift stabilization. According to the CADs shared in the video, the iPhone 13 mini, Pro, and Pro Max camera module will all be a "perfect square."...
maxresdefault

Hands-On With Anker's MagSafe-Compatible Battery Pack

Thursday April 15, 2021 9:39 am PDT by
Anker, a company known for its range of accessories designed for Apple products, recently came out with one of the first MagSafe-compatible battery packs, so we thought we'd check it out to see how it compares to a standard battery pack. Subscribe to the MacRumors YouTube channel for more videos. Design wise, Anker's power bank looks like a typical battery pack, but it has magnets built in...
apple event spring loaded

Apple's 'Spring Loaded' Event Officially Announced for Tuesday, April 20

Tuesday April 13, 2021 9:04 am PDT by
Following an overnight leak by Siri, Apple today officially announced that it will be holding a special "Spring Loaded" event on Tuesday, April 20 at 10:00 a.m. Pacific Time at the Steve Jobs Theater on the Apple Park campus in Cupertino, California. As with all of Apple's 2020 events, the April 2021 event will be a digital-only gathering with no members of the media invited to attend in...
iphone 12 120hz thumbnail feature

LTPO Displays Supporting 120Hz Refresh Rates Again Rumored for iPhone 13 Pro Models

Friday April 16, 2021 10:01 am PDT by
The two higher-end "iPhone 13 Pro" models that are coming in 2021 are expected to use LTPO display technology to enable 120Hz refresh rates, according to display analyst Ross Young. Young reaffirmed the detail in a tweet that said he'd heard rumors about only one model featuring LTPO, which he says is inaccurate. Heard some rumors in the industry and media that there would only be one ...
apple music

Apple Music Tops Spotify With One Cent Paid Per Stream

Friday April 16, 2021 6:44 am PDT by
In a letter slated to be shared with artists today through the Apple Music for Artists dashboard, obtained by The Wall Street Journal, Apple has reportedly revealed that it pays music rights holders one cent per song streamed on Apple Music. The report claims that Apple Music's payment structure is thus roughly double what Spotify pays music rights holders per stream, which averages to about ...