Apple today launched a new repair program for iPhone 6s users whose devices may be unexpectedly shutting down. The issue is a limited one only affecting certain devices manufactured between September and October 2015.
Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.
If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device's serial number checked to confirm eligibility for a battery replacement, free of charge.
Apple's resolution for the issue is to replace the device's battery free of charge, although Apple notes that if there are other problems with a user's device such as a cracked screen that could impair the battery replacement procedure, those issues must be repaired for a fee before the battery issue can be addressed.
Users who previously paid to have their batteries replaced for this issue can contact Apple to request refunds.
Just three days ago, Apple launched a repair program for iPhone 6 Plus owners whose devices are experiencing so-called "Touch Disease" where users may see display flickering or a loss of touch sensitivity. That program carries a $149 repair fee, as Apple says the issue is caused at least in part by the device having been "dropped multiple times on a hard surface."
Many Apple devices after Cook took over and quality control went to hell: There's a repair program for it.™
Nope. We can go as far as the Cube by Steve Jobs, where it suffers many quality issues, including cracking of the case and overheating. There are numerous overheating issues on Macs as well, especially the first Macbook Air. Then there are iPods and iPod nano that can be scratched when you take them out of the box, buzzing issues on nano 2nd gen, etc etc.
These are all mass produced devices. The key is in handling problems when they came up. Take the iPhone 5 battery replacement program. Apple set the program to cover 3 years from the release of the product (same with this). This is extremely generous. Most other companies only allow very limited window for consumers to take part of whatever repair program.
Also as a followup post I feel compelled to say that the last time I was in the Apple store to talk with a "genius" (2 of them at the genius bar in Tyson's Corner had the old genius logo tattooed on their arms - wtf weird) it was one of the worst retail experiences I've had in my entire life. The whole store was a zoo, people screaming at staff, I waited for 45 minutes until they saw me despite having an appointment.. While I waited an additional 2 hours for my phone screen to be replaced I wandered around the mall feeling terrible about the whole Apple experience. I walked by the MS store which used to be a joke, and it was packed with people - playing games, awesome demos, lots of VR stuff, tons of people buying things and having fun. That MS store used to be an absolute ghost town..
This experience was right after the iPhone 7 was announced. I was so disgusted that I walked around to carrier stores looking at android devices and researching them. Long story short is that I ended up getting an S7 Edge as a result of this whole experience, only time I've strayed from Apple since my first iPhone (3G) - and it's been awesome. Say what you will about "exploding phone lol" but practically everything on that phone beats the iPhone, INCLUDING Android. For the past 8 years I would have laughed at someone who said that to me, but it is now true. What's funny is that all the rumors for iPhone 8 "just wait another year" are things already on the S7 Edge - OLED screen, wraparound screen, glass front and back, etc...
Apple kills it with MacBooks, and iOS has great trackpad support, but the clock is ticking there too honestly. Give the surface books a couple of revisions and MS might do it. I had preordered a MBP 15" but ended up feeling sick about it every day, hating all the news coming out, and I ended up buying a (another, used to have one) MBP 15" from 2012 for $850 in brand new condition. Saved $1600 and feeling great. I told my friends and found out that every single one of them canceled their preorders - either a day or so after launch, or when any of the various pieces of news came out
I really do hate to be all "MAC DOOMERS" here but I just had to get this off my chest
Wednesday August 25, 2021 7:48 am PDT by Joe Rossignol
Starting with iOS 15, iPadOS 15, and macOS Monterey, users with a paid iCloud+ storage plan can personalize their iCloud email address with a custom domain name, such as johnny@appleseed.com, and the feature is now available in beta.
iCloud+ subscribers interested in setting up a custom email domain can visit the beta.icloud.com website, select "Account Settings" under their name, and select ...
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future.
The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
The iPhone 12 and iPhone 12 Pro arrived in October 2020 in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color.
iPhone 12 mini and iPhone 12
The iPhone 12 mini and iPhone...
Tuesday August 31, 2021 8:25 am PDT by Joe Rossignol
Update 9/7/21: "Being James Bond" is now available to watch through the Apple TV app. Ahead of the theatrical release of James Bond film "No Time To Die" on October 8 in the United States, a 45-minute retrospective titled "Being James Bond" will be available to watch for free through the Apple TV app, according to Deadline.
The story from MGM is said to feature Daniel Craig reflecting ...
New MacBook Pro models are coming at WWDC, according to leaker Jon Prosser who has a mixed track record when it comes to predicting Apple's plans.
Subscribe to the MacRumors YouTube channel for more videos. Prosser provided no additional information, but there are new 14 and 16-inch MacBook Pro models in the works. The new MacBook Pros will feature the most radical redesign to the MacBook Pro ...
Tuesday October 24, 2017 2:03 pm PDT by Juli Clover
A bug in the built-in Calculator app in iOS 11 is getting some major attention this week, despite the fact that it's been around since iOS 11 was in beta testing.
At issue is a calculator animation that causes some symbols to be ignored when calculations are entered in rapid succession. You can try it for yourself: Type 1+2+3 and then the equals sign into the Calculator app quickly.
Due to...
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones.
For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo.
In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99.
The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods.
Other news this week saw Apple making some more changes to its App Store policies in response to a...
When Apple released iOS 14.5 in April, it introduced the ability to unlock your iPhone with Face ID while wearing a mask, as long as you are wearing an Apple Watch. Here are some troubleshooting tips.
New features for FaceTime calls, tools to reduce distractions, a new notifications experience, added privacy features, complete redesigns for Safari, Weather, and Maps, and more.
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Top Rated Comments
We can go as far as the Cube by Steve Jobs, where it suffers many quality issues, including cracking of the case and overheating. There are numerous overheating issues on Macs as well, especially the first Macbook Air. Then there are iPods and iPod nano that can be scratched when you take them out of the box, buzzing issues on nano 2nd gen, etc etc.
These are all mass produced devices. The key is in handling problems when they came up. Take the iPhone 5 battery replacement program. Apple set the program to cover 3 years from the release of the product (same with this). This is extremely generous. Most other companies only allow very limited window for consumers to take part of whatever repair program.
This experience was right after the iPhone 7 was announced. I was so disgusted that I walked around to carrier stores looking at android devices and researching them. Long story short is that I ended up getting an S7 Edge as a result of this whole experience, only time I've strayed from Apple since my first iPhone (3G) - and it's been awesome. Say what you will about "exploding phone lol" but practically everything on that phone beats the iPhone, INCLUDING Android. For the past 8 years I would have laughed at someone who said that to me, but it is now true. What's funny is that all the rumors for iPhone 8 "just wait another year" are things already on the S7 Edge - OLED screen, wraparound screen, glass front and back, etc...
Apple kills it with MacBooks, and iOS has great trackpad support, but the clock is ticking there too honestly. Give the surface books a couple of revisions and MS might do it. I had preordered a MBP 15" but ended up feeling sick about it every day, hating all the news coming out, and I ended up buying a (another, used to have one) MBP 15" from 2012 for $850 in brand new condition. Saved $1600 and feeling great. I told my friends and found out that every single one of them canceled their preorders - either a day or so after launch, or when any of the various pieces of news came out
I really do hate to be all "MAC DOOMERS" here but I just had to get this off my chest