Apple Launches 'Touch Disease' Repair Program for iPhone 6 Plus

Apple today launched a new repair program for the iPhone 6 Plus, addressing complaints about a manufacturing issue that can cause the iPhone 6 Plus to become unresponsive to touch.

According to Apple, some iPhone 6 Plus devices may exhibit Multi-Touch issues after "being dropped multiple times on a hard surface," causing damage to the device. Under its repair program, Apple will fix affected iPhone 6 Plus devices for a service price of $149.

iphone6plus
Customers who paid more than $149 to have their devices fixed before the repair program was implemented will be able to get their money reimbursed by Apple.

Complaints about the iPhone 6 Plus touchscreen issue started in August, after iFixit published a video highlighting the bug and dubbed it "Touch Disease." Touch Disease presents as a gray flickering bar at the top of the screen and a display that becomes unresponsive or less responsive to touch.


The problem is believed to be caused by the touchscreen controller chips soldered to the logic board of the phone, making repairs difficult. Third-party repair outlets speculated that the issue could be linked to the same structural design flaw that caused the major "Bendgate" controversy, and Apple's suggestion that it is caused by repeated physical damage seems to confirm that.

Customers who have an iPhone 6 Plus with Multi-Touch issues can visit an Apple Authorized Service Provider or an Apple retail store to see if they qualify for the $149 repair fee.

Popular Stories

Verizon New

Verizon is Down: iPhones Show 'SOS' Mode Due to Network Outage [Resolved]

Wednesday January 14, 2026 10:18 am PST by
Verizon is experiencing a major outage across the U.S. today, with hundreds of thousands of customers reporting issues with the network on the website Downdetector. There are also complaints across Reddit and other social media platforms. iPhone users and others with Verizon service are generally unable to make phone calls, send text messages, or use data over 5G or LTE due to the outage....
iPhone Top Left Hole Punch Face ID Feature Purple

New Leak Reveals iPhone 18 Pro Display Sizes, Under-Screen Face ID, and More

Wednesday January 14, 2026 7:09 am PST by
While the iPhone 18 Pro models are still around eight months away, a leaker has shared some alleged details about the devices. In a post on Chinese social media platform Weibo this week, the account Digital Chat Station said the iPhone 18 Pro and iPhone 18 Pro Max will have the same 6.3-inch and 6.9-inch display sizes as the iPhone 17 Pro and iPhone 17 Pro Max. Consistent with previous...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Later This Year With These 12 New Features

Thursday January 15, 2026 10:56 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another eight months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models, as of January 2026: The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID...
2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, Macs, and More

Thursday January 15, 2026 11:19 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the United States, according to the company's website. Most of the values declined slightly, but some of the Mac values increased. iPhone ...
maxresdefault

Google Gemini-Powered Siri Will Reportedly Have These 7 New Features

Tuesday January 13, 2026 7:52 pm PST by
Apple and Google this week announced that Gemini will help power a more personalized Siri, and The Information has provided more details. Subscribe to the MacRumors YouTube channel for more videos. As soon as this spring, the report said the revamped version of Siri will be able to… Answer more factual/world knowledge questions in a conversational manner Tell more stories Provide...

Top Rated Comments

kevinkyoo Avatar
120 months ago
Except there are plenty of people whose phones weren't physically dropped and had these problems occur because of the manufacturing errors. But sure, Apple, let's make an excuse that points fault at the customers, and not at itself! And the fact that they're charging $150 instead of owning up to its mistakes and conducting these repairs for a lower price (Or free, IMO) is a laughable joke.

Tim Cook, you're the best CEO to get that profit.
Score: 136 Votes (Like | Disagree)
3349793 Avatar
120 months ago
Surely it should be free if it's a manufacturing issue...
Score: 79 Votes (Like | Disagree)
kevinkyoo Avatar
120 months ago
It isn't because customers drop them. Here's a video:


It's a manufacturing error, and not the customer's fault. To ask people to fork up $150 for their own mistakes is a joke. Stop sucking up to Apple.
Score: 62 Votes (Like | Disagree)
robotica Avatar
120 months ago
Wow they admitted it at last!! Pleasantly surprised.

Wait a minute $149....:mad:
Score: 39 Votes (Like | Disagree)
ip67 Avatar
120 months ago
Wow they admitted it at last!! Pleasantly surprised.
Admitting it yet while charging $149 doesn't really seem like admitting it.
Score: 35 Votes (Like | Disagree)
32828870 Avatar
120 months ago
This is worse than "You're holding it wrong." At least Jobs issued free cases to iPhone 4 owners.

$149 to fix a defective product has the fingerprints of a tunnel vision CEO all over it.
Score: 29 Votes (Like | Disagree)