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Apple Launches 'Apple Support' iOS App in Netherlands

Tuesday November 8, 2016 10:22 am PST by Juli Clover
Apple today released a specialized Apple Support app in the Netherlands, which is designed to give iOS users another way to get support for their Apple devices.

The app closely mimics the design of Apple's dedicated support website, providing a list of the products owned by each user along with options for scheduling repairs in an Apple Store or chatting with Apple's support staff. It also has a section for recent repair requests and other information related to Apple product maintenance.

applesupportapp
Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it's convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.
Apple Support appears to be limited to the Netherlands at this time, but Apple may be testing it in a single market before opting to roll it out to other countries. Rumors late last year suggested a support app was in the works, but it wasn't clear at the time if it would be a standalone app or something built into an existing app.

Tag: Apple Support
[ 30 comments ]


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dannyyankou
31 months ago
Wow, a new service from Apple that doesn't start out in the US.
Rating: 9 Votes
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sunapple
31 months ago
Yeah we are known for complaining a lot.
Rating: 7 Votes
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GoodWatch
31 months ago

Of all places, the Netherlands...


Very good, I like that neighbour! Zullen we samen eens een pintje gaan vatten? :-)
Rating: 5 Votes
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jclo
31 months ago

proofread your posts, you have repetitive lines after the Quote.


We do proofread our articles. I didn't think it was particularly repetitive to mention the website again, but I can see how it could be interpreted that way. I've updated the post. Thanks for the suggestion.
Rating: 4 Votes
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patrickplaggenborg
31 months ago

Can you make Genius Bar appointments with it? They removed that functionality from the official Apple Store app

Yes you can make Genius Bar appointments directly from the app, depending on the support subject you select for your device.



Rating: 3 Votes
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dannyyankou
31 months ago
Can you make Genius Bar appointments with it? They removed that functionality from the official Apple Store app
Rating: 3 Votes
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dontwalkhand
31 months ago
So in other words, mimicking what the Apple Store app USED TO DO.
Rating: 3 Votes
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HJM.NL
31 months ago

Yeah we are known for complaining a lot.

Your dam/n right. It's in our nature. Soooo... I wish they fix Apple maps here too and make Siri better understanding Dutch. And while I'm on it... it's a shame they ask so much € for the new MacBook Minus with still yesterday technology and the ergonomic disaster bar. Hope they also discount their Christmas dongles.
Rating: 2 Votes
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Geert76
31 months ago
Potverdorrie! Boffen wij ff
Rating: 2 Votes
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McFreggle
31 months ago
Of all places, the Netherlands...
Rating: 2 Votes

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