Apple Recalls Some International Wall Adapters Due to Risk of Electrical Shock

Apple today issued a voluntary recall for certain two-prong AC wall plug adapters designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand, and South Korea, due to the risk of electrical shock if touched in very rare cases. Apple has also advised customers to stop using affected plug adapters.

Apple-Recalled-Wall-Adapters
Apple is offering a new, redesigned adapter for free to affected customers.

Customer safety is always Apple's top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new, redesigned adapter, free of charge.

The recalled wall plug adapters shipped with Macs and some iOS devices sold between 2003 and 2015, and were also included in the Apple World Travel Adapter Kit. Apple says an affected wall plug adapter has 4 or 5 characters or no characters on the inside slot where it attaches to a power adapter.

Apple-prongs

Affected adapter prong types

Redesigned adapters have a 3-letter regional code in the slot, such as EUR, KOR, AUS, ARG or BRA. Apple says other wall plug adapters, including those designed for the U.S., Canada, China, Hong Kong, Japan, and the U.K., and Apple USB power adapters, are not affected by this program.

Apple's AC Wall Plug Adapter Exchange Program provides instructions on how to identify your wall adapter and initiate the exchange process.

Tag: recall

Top Rated Comments

(View all)
Avatar
55 months ago

Further proof the 3 Pin UK plug system is best.

As caltrops, yes... ;-)
Score: 17 Votes (Like | Disagree)
Avatar
55 months ago

Why?

Watch this and you'll see why.

[MEDIA=youtube]UEfP1OKKz_Q[/MEDIA]
Score: 12 Votes (Like | Disagree)
Avatar
55 months ago
People are just touching it wrong

"due to the risk of electrical shock ('https://discussions.apple.com/message/29543301') if touched in very rare cases."

CUTE ... is this Apple downplaying it or MR?

Can't be all that rare, if there's a recall.

People are just touching it wrong
Score: 7 Votes (Like | Disagree)
Avatar
55 months ago

Shocking news.

I would have thought you were half a million times better than that, Pat.
Score: 6 Votes (Like | Disagree)
Avatar
55 months ago

Further proof the 3 Pin UK plug system is best.

Why?
Score: 5 Votes (Like | Disagree)
Avatar
55 months ago



Can't be all that rare, if there's a recall.

Even if only one person was injured by a defective product, a recall is warranted, as certainly more will be injured. I can't believe you think that 100's must die or be injured to warrant a change.
Score: 5 Votes (Like | Disagree)

Top Stories

Apple Acquires Weather App Dark Sky

Tuesday March 31, 2020 10:22 am PDT by Juli Clover
Apple has acquired weather app Dark Sky, Dark Sky's developers announced today. Dark Sky is one of the most popular weather apps on the App Store, known for its accuracy and storm warnings. Our goal has always been to provide the world with the best weather information possible, to help as many people as we can stay dry and safe, and to do so in a way that respects your privacy. There is no ...

Seemingly Unreleased Version of Logic Pro X With Live Loops Appears on Apple's Education Site [Updated]

Sunday March 29, 2020 7:23 am PDT by Hartley Charlton
Update: Apple has replaced the Logic Pro X image with an older version. Original story follows. A seemingly unreleased version of Logic Pro X has appeared on Apple's education site, as spotted by a Reddit user. The image from Apple's education products page shows a 16-inch MacBook Pro running Logic Pro X, but with a familiar interface that looks extremely similar to GarageBand's Live Loops ...

Bloomberg: Apple's 5G iPhone Still on Schedule for Fall Launch, But Future Products Could Be Delayed

Monday March 30, 2020 2:40 am PDT by Tim Hardwick
Apple's 5G iPhone is still on track to launch within the company's typical annual fall release schedule, according to a new Bloomberg report on filed on Monday. Signs are that Apple's Chinese-centric manufacturing -- of which Hon Hai is the linchpin -- is slowly getting back on track. The next iPhones with 5G wireless capabilities remain on schedule to launch in the fall, partly because mass...

Case for Upcoming Low-Cost iPhone Shows Up at Best Buy With Alleged April 5 Stock Date

Monday March 30, 2020 4:25 pm PDT by Juli Clover
Apple has a new low-cost iPhone in the works, which is supposed to be launching sometime in the first half of 2020. Given the ongoing situation in the United States and other countries, it's been unclear if the device is going to launch within the planned timeline, but there are signs that it could be coming soon. We started seeing cases for the new low-cost iPhone back in early February,...

Testing Brydge's New Pro+ Keyboard With Trackpad for iPad Pro

Monday March 30, 2020 2:04 pm PDT by Juli Clover
Well ahead of when Apple introduced trackpad support in iOS 13.4, Brydge announced an iPad Pro keyboard with a built-in multi-touch trackpad. We have one of Brydge's new Pro+ keyboards on hand, and thought we'd check it out to see how it works with Apple's new 2020 iPad Pro models. Subscribe to the MacRumors YouTube channel for more videos. The Brydge Pro+ keyboard is similar in design to...

Apple's Work on New Upcoming Products Progressing Normally as Employees Adjust to Telecommuting

Monday March 30, 2020 11:58 am PDT by Juli Clover
Apple's development of upcoming products is progressing as usual despite the fact that Apple employees around the world are working from home, according to a new report today out from Bloomberg. Apple is still working on new versions of the HomePod, Apple TV, MacBook Pro, budget iPads, Apple Watch, iPhone, and iMac, all of which could be released "as early as later this year" and have been...

Apple Releases ProRes RAW Beta for Windows

Monday March 30, 2020 9:33 am PDT by Juli Clover
Apple today released ProRes RAW for Windows in a beta capacity (via Mark Gurman), with the software designed to allow ProRes RAW and ProRes RAW HQ video files to be watched in compatible applications on Windows machines. According to Apple, the software will let the files be played within several Adobe apps: Adobe After Effects (Beta) Adobe Media Encocder (Beta) Adobe Premiere...

2020 iPad Pro Teardown Provides Closer Look at LiDAR Scanner and Confirms Incremental Update

Saturday March 28, 2020 9:56 am PDT by Hartley Charlton
iFixit today shared a video teardown of the new iPad Pro, which Apple unveiled earlier this month. iFixit found that most of the internals of the 2020 iPad Pro are the same as the 2018 model, confirming that the device is a relatively incremental update. The most notable new feature seen inside the new iPad Pro was the LiDAR scanner, which measures the distance to surrounding objects up...

Apple Configurator 2 Updated With New Features, Including Support for Restoring Firmware on 2019 Mac Pro

Tuesday March 31, 2020 5:34 am PDT by Joe Rossignol
Apple Configurator 2 has been updated to version 2.12 with several improvements, including support for restoring firmware on the 2019 Mac Pro. The release notes:• Added support for restoring firmware on the 2019 Mac Pro • Allow access to websites using TLS 1.0 and 1.1 • VPN: Configure Provider Designated Requirement for Custom SSL connection type • VPN: Configure network options for ...

U.S. Government Using Mobile Ad Location Data to Track Compliance With Curbs on Movement

Monday March 30, 2020 4:48 am PDT by Tim Hardwick
The U.S. government is using smartphone location data from the mobile ad industry to track people's movements amid the coronavirus outbreak, according to a Wall Street Journal report. Local governments and the Centers for Disease Control and Prevention have received the anonymized data about people in areas of "geographic interest," with the aim being to create a portal of geolocation...