Apple's Top Free Charts Incorrectly Ranking Apple Apps on Some iOS Devices

Apple's Top Free Charts on some iOS devices appear to be incorrectly ranking Apple apps like iMovie, Pages, Keynote, and Numbers. As discovered by Sensor Tower and shared by TechCrunch, on some iOS devices, the App Store's Top Free Chart lists Pages, Numbers, and Keynote at higher ranks than on the desktop App Store and on other iOS devices.

For example, on an iPad mini 2 and an iPhone 5s, we found iMovie, Keynote, Pages, and Numbers all listed within the top 10 free apps, all at different positions. On an iPhone 6 Plus, iPhone 6s Plus, iPad Air 2, and iPad Pro, the only Apple app in the top 20 free apps is iTunes U, which also matches up with the desktop version of the App Store. iTunes U, according to Sensor Tower's data, is the only app along with GarageBand that should be listed in the top 10 of the free chart.

ipadminitopcharts

App Store Top Free Charts on iPad mini

While MacRumors did not see the errant chart behavior on more recent devices, both TechCrunch and Sensor Tower have seen problematic ranking numbers on a range of different devices running iOS 9.1. Devices running iOS 8.3 did not seem to be affected by the problem.

iphone6spluscharts

App Store Top Free Charts on iPhone 6s Plus

As TechCrunch points out, it's not clear if the discrepancy between App Store Top Chart listings is a bug or an intentional manipulation by Apple, but given the significantly different results from device to device, even those that are the same generation, it seems more like a bug than something done deliberately.

The discrepancy, of course, could be related to a bug in Apple's App Store ranking algorithm, but it's a persistent one if that's the case.

It doesn't appear to be impacting the relative rankings of most other Top applications, besides Apple's. That is, Facebook Messenger is still at the top of the App Store, followed by newcomer Acapella from PicPlayPost, then YouTube, and then Facebook.

Apps like Pages, Keynote, Numbers, and iMovie are listed in the Top Free Charts because they are provided to iOS users at no cost with the purchase of an iOS device, but these apps are not free, an issue that could potentially be causing chart problems. All of the above listed apps sell for $4.99 to $9.99.

Apple has, however, manipulated the App Store results in the past to highlight its own apps, so it could be the result of a direct work to promote its line of iWork apps to specific devices or specific users, but without comment from Apple, it's difficult to tell.

Popular Stories

iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 17 Plus Feature Purple

These 5 Features Will Make the iPhone 17 the Biggest Update in Years

Monday July 22, 2024 4:02 pm PDT by
The upcoming iPhone 16 models that we're expecting to see in September are going to be quite similar to the iPhone 15 models, but rumors suggest that Apple is making big changes in 2025. We've been hearing hints of an all-new device in the iPhone lineup, and it may be the most expensive iPhone Apple has offered to date. New 'Slim' Design Rumors have taken to referring to the new iPhone 17...
iOS 18 on iPhone Feature

Everything New in iOS 18 Beta 4

Tuesday July 23, 2024 1:08 pm PDT by
Apple released the fourth beta of iOS 18 today, introducing small changes to a number of features throughout the operating system. There are no big additions in this beta, but Apple is continuing to refine existing settings and design choices. Apple plans to continue updating iOS 18 over the next few months, with the update set to be released this fall. We've rounded up all of the changes...
iPhone SE 4 Thumb 1

iPhone SE 4 Rumored to Launch Early Next Year With OLED Display, 48MP Camera, and More

Monday July 22, 2024 7:22 am PDT by
The fourth-generation iPhone SE will offer a series of major upgrades over the current model, the leaker known as "Ice Universe" claims. The information was listed in a post on Weibo, which also detailed the specifications of the iPhone 17 lineup. As previously rumored, the fourth-generation iPhone SE is expected to feature Face ID and USB-C, marking a major upgrade from current and previous ...
iPhone 17 Plus Feature Purple

iPhone 17 Rumored to Feature Mechanical Aperture

Tuesday July 23, 2024 9:32 am PDT by
Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...

Top Rated Comments

ButteryScrollin Avatar
114 months ago
Meanwhile at Apple:

Score: 23 Votes (Like | Disagree)
jpgr15 Avatar
114 months ago
Before people start accusing apple of manipulation I'll highlight this-
Well, hopefully people actually read the article before posting.

Nevermind, who am I kidding?
Score: 6 Votes (Like | Disagree)
skinned66 Avatar
114 months ago
Well so much for those "improved" App Store search algorithms from a couple of days ago. :)
Score: 4 Votes (Like | Disagree)
SlipperySlop Avatar
114 months ago
Obviously, it was no accident. What article?
Exactly. You should read the article and use some common sense before bashing apple. Oh wait, bashing apple is the hobby of the vast majority of people on this forum. Too bad you guys don't have a constructive hobby instead of spending your days waiting for any apple article that gives you even the slightest excuse to predict the demise of apple and to start bashing apple. Has even a single of one of you that takes such joy in bashing apple left the apple arena and gone to some other company for your cellular and computing needs? Of course not. How very sad for most of you. Now watch, I'll be the one kicked off this board and the rest of you who post nonsensical and absurd comments will be allowed to stay. Oh well.
Score: 3 Votes (Like | Disagree)
Oblivious.Robot Avatar
114 months ago
Jeez, Apple can't catch a break today.
Score: 2 Votes (Like | Disagree)
TMRJIJ Avatar
114 months ago
I knew it. There's no way Minecraft was that popular.
Score: 2 Votes (Like | Disagree)