Tim Cook Talks Apple Watch, iPhone 6s, Apple TV, Cars, Privacy, and More at WSJDLive

Apple CEO Tim Cook is on stage for the opening night of the WSJDLive conference in Palm Springs, California, with Wall Street Journal editor Gerry Baker interviewing Cook about a variety of topics. Live coverage of the interview is being offered by publications including WSJ.D and The Verge, and we'll be updating this post with highlights from the session.

cook_baker_wsjdlive_2015


- On whether Apple wants to control every facet of our lives: Apple does very few products, and puts a lot of care into them, but Apple does want you to have a seamless experience throughout your home and work life.

- Citing competitive reasons, Cook once again declines to share Apple Watch sales numbers. "We shipped a lot the first quarter, then last quarter we shipped even more. And I can predict this quarter we will ship even more." Addressing Baker's skepticism about the device, Cook refers to customer satisfaction being "off the charts."

- Talking now about iPhone 6s and the iPhone Upgrade Program, Cook insists it's not meant to compete with carriers. It's simply a plan for people who want to get a new iPhone every year. Addressing the need to keep innovating on iPhone and whether Apple is on a two-year cycle as it appears to many people, Cook stresses all of the new features included on the iPhone 6s.

- Cook says Apple Music has 6.5 million paying customers and 8.5 million more still on free trials. Cook stresses the human curation aspect of Apple Music and notes the company feels "fantastic" about customer uptake so far.

- Regarding Apple TV, Cook sees it as a "foundation" for a new type of experience as Apple tries to fix the "broken" experience of watching television. With Apple TV, providers like HBO can sell directly to consumers. The current system of "linear TV" with channels needs to be "brought up and modernized" and apps will help do that.

- Apple TV orders will kick off on Monday, October 26 with shipments beginning by the end of that week.

- Baker asks about Apple's car project, but Cook hesitates to say much. He does admit that software becomes increasingly important, and that enables other shifts like electrification and autonomous control. But in the short term, Apple wants people to have the iPhone experience in the car. "We'll see what we do in the future."

- On the retail front, Cook notes Apple will have 40 stores in China by the end of next year, and China currently provided in the "mid-20s" percentage of Apple's revenue. Angela Ahrendts has also been focused on integrating online and in-store shopping experiences.

- Cook and Baker talking about user privacy, with Cook giving his usual comments about how privacy is a key value for Apple but that the company believes it can still provide an excellent customer experience and services while maintaining that privacy. In response to a question about Apple's relationship to national security organizations, Cook says he is "very" comfortable with it and he shares the company's views that any software backdoors are unacceptable and encryption is a necessity. A rather tense debate about the tradeoff between privacy and national security ensues.

- Final question of the interview is about Apple increasing its willingness to speak out on issues and take leadership roles, and Cook notes Apple has a "responsibility to be a great global citizen." Cook points to the environment, human rights, and education as areas where it can lead. Cook says Apple has stepped up its efforts to "leave the world better than we found it" because "government isn't working well." Cook says Apple isn't worried about alienating customers with its stances, noting the company isn't forcing its views on anyone, and he hopes people who may be upset with Apple's positions in these areas can still think Apple makes great products and respect Apple for making efforts to put its values into practice.

Top Rated Comments

TechGod Avatar
82 months ago
He should admit the Apple watch is one of those products that isn't for everyone, just like the Mac book he released! And that the Surface was good inspiration for him...

Personally I think he is Apple's version of Steve Ballmer. Slowly sinking the ship
Umm no.
Score: 18 Votes (Like | Disagree)
anzio Avatar
82 months ago
I can say that we're very happy with our Apple Watches.
Score: 18 Votes (Like | Disagree)
TechGod Avatar
82 months ago
Umm yes. Tim Cook is killing the golden goose with no vision.
Umm no he isn't.
Score: 11 Votes (Like | Disagree)
iLoveiTunes Avatar
82 months ago
"Off the charts" is the new "magical" :D
Score: 10 Votes (Like | Disagree)
-narcan- Avatar
82 months ago
The watch that he gave no hard sales numbers.
The TV that doesn't even support 4K and has no live-streaming deals in place.

The iPhone is literally the only thing Apple has.
I don't need sales numbers to enjoy my Apple Watch.

What's the obsession with 4K ? There's little to no content, and streaming 4K requires loads of bandwidth to make it worthwhile. Plus most people sit at a distance / have TV sized so that they can't tell the difference between 1080p and 4K. A high quality 1080p feed is far better than a borderline 4K feed.

Apple dropping 4K support means that games and the UI will run better and faster, while not making any real tangible difference to videos. 4K or not, the new ATV is going to be a revolution.
Score: 9 Votes (Like | Disagree)
AustinIllini Avatar
82 months ago
"We don't interfere with your lives, but here's a car that is going to be twice as expensive and somehow still fall short."

And the Apple Watch is still useless.
Score: 9 Votes (Like | Disagree)

Popular Stories

maxresdefault

Review: M1 Max MacBook Pro After Three Months

Wednesday January 19, 2022 11:30 am PST by
It's now been a few months since the M1 Pro and M1 Max MacBook Pro models launched in October, and MacRumors video editor Dan Barbera has been using one of the new machines since they debuted. Over on the MacRumors YouTube channel, Dan has shared a three month review of his MacBook Pro to see how it has held up over time and how it's changed his workflow. Subscribe to the MacRumors YouTube ...
iphone se 2020 top

New iPhone SE Likely to Launch in April Based on Production Timeframe

Wednesday January 19, 2022 6:44 am PST by
Apple suppliers will begin producing display panels for the third-generation iPhone SE this month, with final assembly of the device likely to start in March, according to information shared by display industry consultant Ross Young. Based on this production timeframe, Young believes the third-generation iPhone SE is likely to launch in the second half of April, or perhaps in early May at...
AirPods 3 New Firmware Feature

Apple Updates AirPods 3 Firmware to Version 4C170

Tuesday January 18, 2022 11:46 am PST by
Apple today released a new 4C170 firmware update for the AirPods 3, an update from the prior 4C165 that was made available in December. Apple does not offer details on what's included in new firmware updates for the AirPods‌, so we don't know what improvements or bug fixes the new firmware brings. There is no standard way to upgrade the ‌AirPods‌‌ software, but firmware is...
iPad Air Feature 2 green

New Apple Products Filed in Regulatory Database, Likely Including New iPhone SE and iPad Air

Tuesday January 18, 2022 6:11 am PST by
Apple today filed unreleased iPhone and iPad models in the Eurasian Economic Commission database, as spotted by French blog Consomac. The filings likely represent the rumored third-generation iPhone SE, fifth-generation iPad Air, and potentially more. The unreleased iPhone models have the identifiers A2595, A2783, and A2784, while the unreleased iPad models have the identifiers A2588, A2589, ...
iphone 5g mmwave

U.S. Airlines Warn of 'Catastrophic' Crisis With Impending 5G Rollout, AT&T and Verizon Agree to Delay Around Airports

Tuesday January 18, 2022 10:35 am PST by
Verizon and AT&T's upcoming rollout of new C-Band 5G technology could cause chaos and lead to widespread delays of passenger and cargo flights, major U.S. airlines said on Monday in a letter sent to the White House National Economic Council, the FAA, and the FCC (via Reuters). "Unless our major hubs are cleared to fly, the vast majority of the traveling and shipping public will essentially...
microsoft office icons

Microsoft Releases Office for Mac Update With Full Apple Silicon Support in Excel

Tuesday January 18, 2022 4:15 am PST by
Microsoft has released a new version of its Office for Mac productivity suite that includes an updated Excel app with 100% native support for Apple silicon machines. According to the release notes accompanying version 16.57, Excel will now run natively on Macs powered by Apple's M1-series processors without having to use the Rosetta 2 translation layer, which means anyone using a Mac with an ...
appleeducation

Apple's US Education Store Now Requires Institution Verification to Buy Discounted Products

Wednesday January 19, 2022 2:22 am PST by
Apple is now requiring that customers in the United States verify that they're active students, teachers, or staff members at an educational institution in order to access education discounts on products. Previously, little verification was needed for customers to purchase products through Apple's education store in the United States. Apple's education stores offer models of the iPad and Mac ...
iPhone 14 Mock pill and hole thumb

ProMotion Now Expected to Remain Exclusive to iPhone 14 Pro Models, Not Expand to Entire Lineup

Sunday January 16, 2022 8:56 am PST by
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst. Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
Beyond iPhone 13 Better Blue Face ID

Rumored iPhone 14 Pro Feature Delayed Until Next Year

Wednesday January 19, 2022 3:00 am PST by
Apple's long-rumored under-display Face ID technology will not be coming to the iPhone 14 Pro, according to recent reports. Based on the latest rumors, it now looks unlikely that the 6.1-inch iPhone 14 Pro and 6.7-inch iPhone 14 Pro Max will feature Face ID technology under the display as several reports claimed over the past year. Display industry consultant Ross Young, who often reveals ...