Tim Cook Talks Apple Watch, iPhone 6s, Apple TV, Cars, Privacy, and More at WSJDLive

Apple CEO Tim Cook is on stage for the opening night of the WSJDLive conference in Palm Springs, California, with Wall Street Journal editor Gerry Baker interviewing Cook about a variety of topics. Live coverage of the interview is being offered by publications including WSJ.D and The Verge, and we'll be updating this post with highlights from the session.

cook_baker_wsjdlive_2015


- On whether Apple wants to control every facet of our lives: Apple does very few products, and puts a lot of care into them, but Apple does want you to have a seamless experience throughout your home and work life.

- Citing competitive reasons, Cook once again declines to share Apple Watch sales numbers. "We shipped a lot the first quarter, then last quarter we shipped even more. And I can predict this quarter we will ship even more." Addressing Baker's skepticism about the device, Cook refers to customer satisfaction being "off the charts."

- Talking now about iPhone 6s and the iPhone Upgrade Program, Cook insists it's not meant to compete with carriers. It's simply a plan for people who want to get a new iPhone every year. Addressing the need to keep innovating on iPhone and whether Apple is on a two-year cycle as it appears to many people, Cook stresses all of the new features included on the iPhone 6s.

- Cook says Apple Music has 6.5 million paying customers and 8.5 million more still on free trials. Cook stresses the human curation aspect of Apple Music and notes the company feels "fantastic" about customer uptake so far.

- Regarding Apple TV, Cook sees it as a "foundation" for a new type of experience as Apple tries to fix the "broken" experience of watching television. With Apple TV, providers like HBO can sell directly to consumers. The current system of "linear TV" with channels needs to be "brought up and modernized" and apps will help do that.

- Apple TV orders will kick off on Monday, October 26 with shipments beginning by the end of that week.

- Baker asks about Apple's car project, but Cook hesitates to say much. He does admit that software becomes increasingly important, and that enables other shifts like electrification and autonomous control. But in the short term, Apple wants people to have the iPhone experience in the car. "We'll see what we do in the future."

- On the retail front, Cook notes Apple will have 40 stores in China by the end of next year, and China currently provided in the "mid-20s" percentage of Apple's revenue. Angela Ahrendts has also been focused on integrating online and in-store shopping experiences.

- Cook and Baker talking about user privacy, with Cook giving his usual comments about how privacy is a key value for Apple but that the company believes it can still provide an excellent customer experience and services while maintaining that privacy. In response to a question about Apple's relationship to national security organizations, Cook says he is "very" comfortable with it and he shares the company's views that any software backdoors are unacceptable and encryption is a necessity. A rather tense debate about the tradeoff between privacy and national security ensues.

- Final question of the interview is about Apple increasing its willingness to speak out on issues and take leadership roles, and Cook notes Apple has a "responsibility to be a great global citizen." Cook points to the environment, human rights, and education as areas where it can lead. Cook says Apple has stepped up its efforts to "leave the world better than we found it" because "government isn't working well." Cook says Apple isn't worried about alienating customers with its stances, noting the company isn't forcing its views on anyone, and he hopes people who may be upset with Apple's positions in these areas can still think Apple makes great products and respect Apple for making efforts to put its values into practice.

Top Rated Comments

TechGod Avatar
70 months ago
He should admit the Apple watch is one of those products that isn't for everyone, just like the Mac book he released! And that the Surface was good inspiration for him...

Personally I think he is Apple's version of Steve Ballmer. Slowly sinking the ship
Umm no.
Score: 18 Votes (Like | Disagree)
anzio Avatar
70 months ago
I can say that we're very happy with our Apple Watches.
Score: 18 Votes (Like | Disagree)
TechGod Avatar
70 months ago
Umm yes. Tim Cook is killing the golden goose with no vision.
Umm no he isn't.
Score: 11 Votes (Like | Disagree)
iLoveiTunes Avatar
70 months ago
"Off the charts" is the new "magical" :D
Score: 10 Votes (Like | Disagree)
-narcan- Avatar
70 months ago
The watch that he gave no hard sales numbers.
The TV that doesn't even support 4K and has no live-streaming deals in place.

The iPhone is literally the only thing Apple has.
I don't need sales numbers to enjoy my Apple Watch.

What's the obsession with 4K ? There's little to no content, and streaming 4K requires loads of bandwidth to make it worthwhile. Plus most people sit at a distance / have TV sized so that they can't tell the difference between 1080p and 4K. A high quality 1080p feed is far better than a borderline 4K feed.

Apple dropping 4K support means that games and the UI will run better and faster, while not making any real tangible difference to videos. 4K or not, the new ATV is going to be a revolution.
Score: 9 Votes (Like | Disagree)
kurtatx Avatar
70 months ago
"We don't interfere with your lives, but here's a car that is going to be twice as expensive and somehow still fall short."

And the Apple Watch is still useless.
Score: 9 Votes (Like | Disagree)

Top Stories

bloodoxygenapplewatch

Apple Watch Series 7 to Gain Breakthrough New Health Feature

Friday March 5, 2021 5:34 am PST by
Apple is reportedly planning to bring a new, first-of-its-kind health technology to the Apple Watch Series 7, in what could be a breakthrough for managing conditions such as diabetes more easily. According to a recent report from ETNews, the Apple Watch Series 7 will feature blood glucose monitoring via a non-invasive optical sensor. Measuring blood glucose levels, also known as blood...
apple transfer google photos 1

Apple Launches Service for Transferring iCloud Photos and Videos to Google Photos

Wednesday March 3, 2021 12:04 pm PST by
Apple this week introduced a new service that's designed to make it quick and easy for iCloud users to transfer their stored photos and videos to Google Photos. As outlined in an Apple support document, you can go to Apple's privacy website and sign in to see the "Transfer a copy of your data" option. If you select this and go through all the steps, Apple will transfer your iCloud photos and ...
imac pro featured black

Apple Confirms iMac Pro Will Be Discontinued When Supplies Run Out, Recommends 27-Inch iMac

Saturday March 6, 2021 7:33 am PST by
Apple on late Friday evening added a "while supplies last" notice to its iMac Pro product page worldwide, and removed all upgrade options for the computer, leaving only the standard configuration available to order for now. We've since confirmed with Apple that when supplies run out, the iMac Pro will no longer be available whatsoever. Apple says the latest 27-inch iMac introduced in August...
Oled iPads and MackBook Pro

OLED 10.9-Inch iPad Rumored for Early 2022, 12.9-Inch iPad Pro and 16-Inch MacBook Pro Could Follow

Thursday March 4, 2021 8:37 pm PST by
Earlier today, DigiTimes shared a preview of an upcoming report claiming that Apple is working on both iPad and Mac notebook models with OLED displays that could launch starting in 2022. The full report from DigiTimes is now available, and it includes several new alleged details about Apple's plans. According to the report, the first of these devices to adopt an OLED display is likely to be...
apple products refurbished store banner

Class Action Lawsuit Over Apple Providing Refurbished Replacement Devices Proceeding to Trial in August

Friday March 5, 2021 9:53 am PST by
Initially filed in 2016, a class action lawsuit that accuses Apple of violating the Magnusson-Moss Warranty Act, Song-Beverly Consumer Warranty Act, and other U.S. laws by providing customers with refurbished replacement devices is set to proceed to trial August 16, according to a notice this week from law firm Hagens Berman Sobol Shapiro LLP. Apple's repair terms and conditions state that,...
iPhone 13 Notch Feature2

iPhone 13 Rumor Recap: Smaller Notch, Larger Batteries, 120Hz for Pro Models, Improved 5G, Wi-Fi 6E, and More

Friday March 5, 2021 8:20 am PST by
While we are likely at least six months away from Apple unveiling the so-called iPhone 13 lineup, rumors about the devices are starting to accumulate, so we've put together this recap of everything that is expected so far. The upcoming iPhone 13 lineup will consist of the same four models and the same screen sizes as the iPhone 12 lineup, according to reputable analyst Ming-Chi Kuo,...
maxresdefault

What's on Your iPhone Home Screen?

Thursday March 4, 2021 10:31 am PST by
Over on our YouTube channel, MacRumors videographer Dan has a new video up where he shares his Home Screen, wallpaper, and all of his current favorite widgets. Subscribe to the MacRumors YouTube channel for more videos. Check out Dan's video to see his setup, and then comment below and show us your own Home Screens. It's always fun to see other peoples' Home Screens, and with widgets and...
OLED iPad Pro and MacBook Pro

iPad and MacBook Models With OLED Displays Rumored to Launch in 2022

Thursday March 4, 2021 8:19 am PST by
Apple plans to release new iPad and MacBook models with OLED displays in 2022, according to industry sources cited by Taiwanese supply chain publication DigiTimes. The information was shared in the site's paywalled "Before Going to Press" section, so there are no further details yet, but the full report should be released by tomorrow. Apple has gradually increased its adoption of OLED...
Top Stories 48

Top Stories: iPhone 13 Leaks, OLED iPads and Macs, New AirTags Evidence

Saturday March 6, 2021 6:00 am PST by
iPhone rumors are heating up, with noted analyst Ming-Chi Kuo this week releasing a wide-ranging report outlining his expectations for the iPhone lineup over the next three years. This week also saw rumors about OLED displays potentially coming to iPad and Mac starting next year, increasing signs of AirTags functionality in iOS 14.5 betas, and more, so check out all of the details below! i...
imac pro while supplies last

iMac Pro No Longer Custom Configurable, Available 'While Supplies Last'

Friday March 5, 2021 10:14 pm PST by
Apple appears to be on the verge of discontinuing the iMac Pro, with the store page for the high-end all-in-one Mac including a "While supplies last" tagline and only the base model with no custom configurations available for purchase. The iMac Pro launched in December 2017, and while there have been a few tweaks to the available configurations over the years, it has received no substantial...