Tim Cook Talks Apple Watch, iPhone 6s, Apple TV, Cars, Privacy, and More at WSJDLive

Apple CEO Tim Cook is on stage for the opening night of the WSJDLive conference in Palm Springs, California, with Wall Street Journal editor Gerry Baker interviewing Cook about a variety of topics. Live coverage of the interview is being offered by publications including WSJ.D and The Verge, and we'll be updating this post with highlights from the session.

cook_baker_wsjdlive_2015


- On whether Apple wants to control every facet of our lives: Apple does very few products, and puts a lot of care into them, but Apple does want you to have a seamless experience throughout your home and work life.

- Citing competitive reasons, Cook once again declines to share Apple Watch sales numbers. "We shipped a lot the first quarter, then last quarter we shipped even more. And I can predict this quarter we will ship even more." Addressing Baker's skepticism about the device, Cook refers to customer satisfaction being "off the charts."

- Talking now about iPhone 6s and the iPhone Upgrade Program, Cook insists it's not meant to compete with carriers. It's simply a plan for people who want to get a new iPhone every year. Addressing the need to keep innovating on iPhone and whether Apple is on a two-year cycle as it appears to many people, Cook stresses all of the new features included on the iPhone 6s.

- Cook says Apple Music has 6.5 million paying customers and 8.5 million more still on free trials. Cook stresses the human curation aspect of Apple Music and notes the company feels "fantastic" about customer uptake so far.

- Regarding Apple TV, Cook sees it as a "foundation" for a new type of experience as Apple tries to fix the "broken" experience of watching television. With Apple TV, providers like HBO can sell directly to consumers. The current system of "linear TV" with channels needs to be "brought up and modernized" and apps will help do that.

- Apple TV orders will kick off on Monday, October 26 with shipments beginning by the end of that week.

- Baker asks about Apple's car project, but Cook hesitates to say much. He does admit that software becomes increasingly important, and that enables other shifts like electrification and autonomous control. But in the short term, Apple wants people to have the iPhone experience in the car. "We'll see what we do in the future."

- On the retail front, Cook notes Apple will have 40 stores in China by the end of next year, and China currently provided in the "mid-20s" percentage of Apple's revenue. Angela Ahrendts has also been focused on integrating online and in-store shopping experiences.

- Cook and Baker talking about user privacy, with Cook giving his usual comments about how privacy is a key value for Apple but that the company believes it can still provide an excellent customer experience and services while maintaining that privacy. In response to a question about Apple's relationship to national security organizations, Cook says he is "very" comfortable with it and he shares the company's views that any software backdoors are unacceptable and encryption is a necessity. A rather tense debate about the tradeoff between privacy and national security ensues.

- Final question of the interview is about Apple increasing its willingness to speak out on issues and take leadership roles, and Cook notes Apple has a "responsibility to be a great global citizen." Cook points to the environment, human rights, and education as areas where it can lead. Cook says Apple has stepped up its efforts to "leave the world better than we found it" because "government isn't working well." Cook says Apple isn't worried about alienating customers with its stances, noting the company isn't forcing its views on anyone, and he hopes people who may be upset with Apple's positions in these areas can still think Apple makes great products and respect Apple for making efforts to put its values into practice.

Top Rated Comments

TechGod Avatar
77 months ago
He should admit the Apple watch is one of those products that isn't for everyone, just like the Mac book he released! And that the Surface was good inspiration for him...

Personally I think he is Apple's version of Steve Ballmer. Slowly sinking the ship
Umm no.
Score: 18 Votes (Like | Disagree)
anzio Avatar
77 months ago
I can say that we're very happy with our Apple Watches.
Score: 18 Votes (Like | Disagree)
TechGod Avatar
77 months ago
Umm yes. Tim Cook is killing the golden goose with no vision.
Umm no he isn't.
Score: 11 Votes (Like | Disagree)
iLoveiTunes Avatar
77 months ago
"Off the charts" is the new "magical" :D
Score: 10 Votes (Like | Disagree)
-narcan- Avatar
77 months ago
The watch that he gave no hard sales numbers.
The TV that doesn't even support 4K and has no live-streaming deals in place.

The iPhone is literally the only thing Apple has.
I don't need sales numbers to enjoy my Apple Watch.

What's the obsession with 4K ? There's little to no content, and streaming 4K requires loads of bandwidth to make it worthwhile. Plus most people sit at a distance / have TV sized so that they can't tell the difference between 1080p and 4K. A high quality 1080p feed is far better than a borderline 4K feed.

Apple dropping 4K support means that games and the UI will run better and faster, while not making any real tangible difference to videos. 4K or not, the new ATV is going to be a revolution.
Score: 9 Votes (Like | Disagree)
Vacheron Avatar
77 months ago
"We don't interfere with your lives, but here's a car that is going to be twice as expensive and somehow still fall short."

And the Apple Watch is still useless.
Score: 9 Votes (Like | Disagree)

Top Stories

apple california streaming event

Apple Event Announced: 'California Streaming' on September 14 With iPhone 13, Apple Watch Series 7 Expected

Tuesday September 7, 2021 9:03 am PDT by
Apple today announced that it will be holding a special event on Tuesday, September 14 at 10:00 a.m. The event will take place at the Steve Jobs Theater on the Apple Park campus in Cupertino, California. As with WWDC and last year's fall events, this new event will be held digitally with no members of the media invited to attend in person. Apple will likely provide pre-taped segments for...
Apple Prefer Lightning Over USB C Feature

iPhone Sticking With Lightning Port Over USB-C for 'Foreseeable Future'

Tuesday March 2, 2021 9:32 am PST by
Apple will retain the Lightning connector on the iPhone for the "foreseeable future," with no intention of switching to USB-C, according to reliable analyst Ming-Chi Kuo. In spite of much of the industry moving toward USB-C, Apple will not be using it to replace the Lightning connector on the iPhone 13, or indeed on any iPhone model for the time being. In a note seen by MacRumors yesterday,...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
iOS 15 icon on phone

Apple Seeds Sixth Betas of iOS and iPadOS 15 to Developers

Tuesday August 17, 2021 10:05 am PDT by
Apple today seeded the sixth betas of iOS and iPadOS 15 to developers for testing purposes, with the updates coming one week after Apple released the fifth betas. Registered developers can download the profile for the iOS and iPadOS betas from the Apple Developer Center, and once the profile is installed, beta updates will be available over the air. iOS 15 is a major update that...
maroon5memories

Apple Collaborates With Maroon 5 to Add 'Memories' Song to Photos App

Wednesday September 25, 2019 12:02 pm PDT by
Apple has teamed up with Maroon 5 to add the group's new song "Memories" to the Memories feature in the Photos app, allowing it to be used for photo slide show creations, reports Billboard. "Memories" will be available as a soundtrack option for a limited time and it is available to iPhone and iPad users running the latest iOS 13 and iPadOS software. Memories in the Photos app are created ...
it home ecommerce app iphone 13

iPhone 13 to Launch on September 17, AirPods 3 on September 30, Claims Report

Wednesday August 25, 2021 2:42 am PDT by
Apple may be planning to launch the iPhone 13 on Friday, September 17 and third-generation AirPods on Thursday, September 30, according to an image of an e-commerce app discovered by Chinese language site IT Home. The screenshot, originally posted by Weibo account @PandaIsBald, suggests all four iPhone 13 models will go on sale on September 17, followed by the AirPods 3 on September 30....
MacBook Pro Coating

Apple Launches Quality Program for MacBook Pro Anti-Reflective Coating Issues

Saturday October 17, 2015 7:58 am PDT by
Apple has issued an internal notice about a new Quality Program that addresses anti-reflective coating issues on MacBook and MacBook Pro models with Retina displays, as confirmed by multiple sources. These issues include the anti-reflective coating on displays wearing off or delaminating under certain circumstances. Apple will replace Retina displays on affected MacBook or MacBook Pro models ...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
iphone 12 colors 2021

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived in October 2020 in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone...