Apple Offers Virtual 'Personal Setup' to Soon-to-Be Apple Watch Owners

As many users in the United States slept Thursday night, Apple began slowly emailing Apple Watch pre-order customers with a confirmed April 24 delivery date about a "Personal Setup" program designed around the Watch.

Aimed to visually guide new users through the Apple Watch's setup process and beyond, the Personal Setup program is a video session with an Apple employee where the company does its best to answer every question a user has about the wrist-worn device.

Screenshot (262)
As with in-store try-on appointments, the Personal Setup video session requires a scheduled appointment, with dates as of writing ranging from early Friday morning all the way through the evening on May 7.

Your Apple Watch will be in your hands shortly. Once it is, we can help you get started right in the comfort of your own home with online Personal Setup. It’s a video session* where we show you how to set up Apple Watch with your iPhone, walk you through some key features, and answer your questions. We’ll also point out some great apps, and help you personalize your device.

Of course, you can always visit an Apple Store and request a Personal Setup session with a Specialist.

Thank you for choosing Apple.

Interestingly, the times of each appointment fluctuate everywhere from 10 minutes to an hour, so it appears Apple may be letting customers choose a time they think is best for their own personal setup and knowledge of the Apple Watch, although the company has yet to confirm the max length a session can go.

While the email from Apple does make mention of visiting a retail location, the move does fall in line with retail chief Angela Ahrendt's recent move of keeping the Apple Watch launch as brick-and-mortar free as possible.

The first Apple Watch deliveries should begin making the rounds in just a few short hours in the United States, with worldwide deliveries already resulting in some positive first impressions and teardowns of the wearable.

Related Roundup: Apple Watch 10
Buyer's Guide: Apple Watch (Neutral)

Popular Stories

iCloud General Feature Redux

iPhone Users Who Pay for iCloud Storage Receive a New Perk

Thursday March 20, 2025 12:01 am PDT by
If you pay for iCloud storage on your iPhone, Apple has a new perk for you, at no additional cost. The new perk is the ability to create invitations in the Apple Invites app for the iPhone, which launched in the App Store last month. In the Apple Invites app, iCloud+ subscribers can create invitations for any occasion, such as birthday parties, graduations, baby showers, and more. Anyone ...
Generic iOS 19 Feature Mock

iOS 19 Coming in June With These New Features

Thursday March 20, 2025 2:04 pm PDT by
While the first iOS 19 beta is still more than two months away, there are already plenty of rumors about the upcoming software update. Below, we recap the key iOS 19 rumors so far. visionOS-Like Design In January, the YouTube channel Front Page Tech revealed a redesigned Camera app that is allegedly planned for iOS 19. According to Front Page Tech host Jon Prosser, the Camera app...
apple wallet drivers license feature iPhone 15 pro teal 1

Apple Says iPhone Driver's Licenses Coming to These 8 U.S. States, But Rollout Remains Slow

Wednesday March 19, 2025 6:55 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly. It has been three and a half years since Apple first announced the...
Windows Vista

Apple Might Be Having Its Windows Vista Moment, Says Analyst

Thursday March 20, 2025 6:52 am PDT by
Is Apple experiencing a "Vista-like drift into systemically poor execution?" That was a question posed by well-known technology analyst Benedict Evans, in a recent blog post covering Apple's innovation and execution, or seemingly lack thereof as of late. He is referring to Microsoft's Windows Vista operating system, which was widely criticized when it launched in 2007 due to software bugs,...
iPhone 17 Pro Render Front Page Tech

Latest iPhone 17 Pro Dummies Highlight Apple's New Part-Glass Design

Thursday March 20, 2025 5:27 am PDT by
Seasoned leaker Sonny Dickson has shared more dummy models of Apple's upcoming iPhone 17 series, with the latest lot revealing a noticeable shift in Apple's iPhone Pro model design that goes beyond the much-talked-about new rear camera bar. Dickson points out that the iPhone 17 Pro dummy models feature an outlined area on the back, beginning just below the camera module and extending to the...
iOS 18

Top 5 New Features Coming in iOS 18.4

Friday March 21, 2025 3:26 pm PDT by
We're not getting new Siri Apple Intelligence features in iOS 18.4 as expected, but the upcoming update does have quite a few new additions that will be worth upgrading for. We've rounded up the five best features to look forward to, and if you're not running the beta, you can expect to get access to these in early April. Priority Notifications If you have an iPhone or iPad that supports...
airtag orange

Apple's Next Product is Likely an AirTag 2 With These New Features

Thursday March 20, 2025 2:30 pm PDT by
Following the introduction of the iPhone 16e, new iPads and Macs, and some new accessories over the past month, what will Apple's next product announcement be? Based on rumors, a second-generation AirTag item tracker is likely next up. Last year, Bloomberg's Mark Gurman reported that a new AirTag would be released around the middle of 2025. More recently, a leaker known as Kosutami claimed...
airpods pro 2 gradient

AirPods Pro 3 Launch Now Just Months Away: Here's What We Know

Tuesday March 18, 2025 9:13 am PDT by
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for. Apart from their audio and noise-canceling performance, which are generally regarded as excellent for...
iPhone 17 Air Fanned Feature

First iPhone 17 Air Case Has Camera Bar, Camera Control Button Cutouts

Wednesday March 19, 2025 5:29 am PDT by
Serial leaker Sonny Dickson today shared an image of what he claims is a first look at a third-party case for Apple's iPhone 17 Air. "If you didn’t know an Air was coming, you'd swear it was a Google Pixel case," he said. Case manufacturers often obtain design specifications of upcoming iPhone models before their release by collaborating with Apple through official partnerships or...

Top Rated Comments

Eorlas Avatar
129 months ago
iPod/iPhone/iPad didn't need this because of their simplicity and intuitiveness. I've read there's a bit of a learning curve to the watch. Apple seems to think so too. That's unfortunate.

No it's not. This is available to any apple product a user purchases.
Score: 1 Votes (Like | Disagree)
hortod1 Avatar
129 months ago
iPod/iPhone/iPad didn't need this because of their simplicity and intuitiveness. I've read there's a bit of a learning curve to the watch. Apple seems to think so too. That's unfortunate.
Score: 1 Votes (Like | Disagree)