Jawbone UP3 to Begin Shipping on April 20 With Lower Water Resistance Capabilities

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Jawbone announced the newest iteration in its line of wrist-worn UP fitness trackers back in November, but it's taken several months for the new devices to be ready to ship, likely because of all the new sensor additions.

The company began taking pre-orders several months ago and customers who purchased the devices have been waiting patiently for news on a ship date, which Jawbone delivered today. According to a blog post on the company's site, the UP3 will begin shipping out to customers in the United States on April 20.

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Pre-orders will ship in the order that they were received, and based on the number of orders, Jawbone expects all pre-order customers to receive their UP3 bands no later than mid-May.

According to Jawbone, the UP3 includes several new sensors that give it more advanced health and fitness tracking capabilities. It has a new tri-axis accelerometer, skin and ambient temperature sensors, and "bioimpedance" sensors that let the UP3 analyze a wide range of biometric data, including resting heart rate. It can track detailed sleep stages, distinguishing between REM sleep, light sleep, and deep sleep, and it can distinguish between different workout activities.


Today's blog post also includes an apology to customers, explaining that orders were delayed due to quality control issues with water resistance. The company hoped to offer water resistance up to 10 meters, but is unable to do so, making it unsuitable for use while swimming or under water. Customers who want to cancel their pre-orders can do so.

Our intention was to ship an advanced multi-sensor product that defied industry standards with water resistance of up to 10 meters. Unfortunately, after extensive and exhaustive testing we have been unable to guarantee 10 meters of water resistance for all UP3 units.

UP3 will now ship with a water resistance comparable to, and in line with, most other multi-sensor trackers. This means that UP3 is resistant to everyday splashing, including while washing hands or in the shower, but it is unsuitable for swimming or submerged use. We would like to apologize to customers who may have pre-ordered UP3 on the basis that it would be suitable for swimming. Customers who wish to cancel their pre-order will, of course, be able to do so with no charge.

The UP3 is available for pre-order for $179.99 from the Jawbone website. Orders placed today will ship out after pre-orders have been sent, arriving towards the end of May.

Top Rated Comments

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73 months ago

Where has the reporting of this been?? For mooonnnnths, all Jawbone said was it would be "Early 2015" and the customer service did not have the slightest clue on timing. Five months passed without reporting from MacRumors or other sites of repute. It makes me question journalistic integrity of the site and others like it. This was one of the biggest, if not the biggest tech blunder in some time.


Seeing as how this is MacRumors and the Jawbone Up3 isn't made by Apple nor are Jawbone products even sold in Apple stores any longer... I think you're probably lucky you got this story here. Can't speak for other sites, though.

I wouldn't say it's that big a tech blunder either. Jawbone is a small company who tried (and eventually succeeded) in releasing a very ambitious product given their size. Sure it's not fully waterproof, but at least it isn't Coin, or <insert another KickStarter project here>.
Score: 2 Votes (Like | Disagree)
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73 months ago
I'm curious if water resistance was technically impossible to achieve or was it just a question of a quality control.
Score: 2 Votes (Like | Disagree)
Avatar
73 months ago
Where has the reporting of this been?? For mooonnnnths, all Jawbone said was it would be "Early 2015" and the customer service did not have the slightest clue on timing. Five months passed without reporting from MacRumors or other sites of repute. It makes me question journalistic integrity of the site and others like it. This was one of the biggest, if not the biggest tech blunder in some time.
Score: 2 Votes (Like | Disagree)
Avatar
73 months ago
Rather angry about this

I had my heart set on this since it was announced last year.

I swim and really hate having to wear a chest strap in the pool. In fact, I hate having to use one at all. It seemed that the Up3 was the answer.

I cannot for the life of me figure out why they can't make it waterproof for swimming. I have been wearing a Polar FT80 for two years now and it works just fine in the pool. You can even press the FOUR buttons on the watch when wet and all is good.

I find it absolutely ridiculous that Jawbone, Fitbit, Apple, Garmin, Polar, and all the other companies out there can't make a waterproof activity tracker with a heart beat monitor without using a chest strap.
Score: 1 Votes (Like | Disagree)
Avatar
73 months ago
Too... late?
Score: 1 Votes (Like | Disagree)

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