App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]

itunesiconA number of Apple services are experiencing an extended period of downtime, including the App Store and iTunes Connect. The iOS and Mac App Stores are displaying various error messages to users about being unable to connect or certain items being unavailable, as spotted by The Next Web, and iTunes Connect and TestFlight are also down for developers.

The outage is affecting a significant number of users in the United States, Canada, Australia, United Kingdom, India and many other countries worldwide. The downtime appears to have been ongoing for several hours this morning, although Apple has yet to update its System Status page to reflect the downtime for the iOS App Store, Mac App Store, iTunes Connect, TestFlight or any other affected Apple services.

Update 6:55 AM PT: Apple has updated its System Status page after the fact to reflect the downtime. Apple lists that iCloud sign in and mail was down for all users between roughly 2:00 AM to 5:45 AM Pacific Time, although it is clear that other services were affected as well. While the App Store and iTunes have returned online in some regions, a number of Apple services still appear to be experiencing intermittent downtime in several countries.

Apple System Status 0315
Update 7:05 AM PT: Apple has updated its System Status page again to reflect the widespread iTunes Store outage ongoing since 2 AM Pacific Time.

Update 10:34 AM PT: In a statement given to CNBC, an Apple spokesperson said the downtime is due to an internal DNS error at Apple and that the company is working on a fix.

"We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We're working to make all of the services available to customers as soon as possible, and we thank everyone for their patience," Apple said in a statement to CNBC.

Update 1:39 PM PT According to Apple's System Status page, the iTunes and App Store outage has been resolved.

Top Rated Comments

NMBob Avatar
80 months ago
There's only 1 USB-C port on the system and someone wanted to watch a movie.
Score: 14 Votes (Like | Disagree)
Sandstorm Avatar
80 months ago
Can confirm. I've been having problems with iOS App Store and Mac iTunes store for a couple of hours now.

Kind of ridiculous, that social media is already full of reports, but the Apple System Status still display all-is-good green icons everywhere. What is the point of such system status page then? :confused:

https://www.apple.com/support/systemstatus/
Score: 10 Votes (Like | Disagree)
mateytate Avatar
80 months ago
This is why trusting all your work, photos and data to the iCloud is already showing to be a bad idea! Its certainly not "just working" for me.
Score: 9 Votes (Like | Disagree)
whooleytoo Avatar
80 months ago
Someone needs a nap.

There's a nap for that! (tm)
Score: 6 Votes (Like | Disagree)
Mr Dashles Avatar
80 months ago
Oh, phew, I thought it was just me.
Score: 6 Votes (Like | Disagree)
Tubamajuba Avatar
80 months ago
So... I just did the cutest thing.

Tried updating my iPhone, said it couldn't connect.

I was having problems all day because of a bad Little Snitch uninstall. Logically I blamed that and I started deleting plist files and the like. Rebooted my macbook pro and my keyboard and mouse didn't work, only in safe mode.



Long story short, f*cked up my mac myself and I'm in the process of doing a time machine restore :D

All because I thought the iTunes issue was related to a bad uninstall.



Yes everybody is allowed to call me an idiot!
You're not an idiot. Quite the contrary... you took responsibility for your own actions instead of blaming someone else. The world needs more people like you!
Score: 5 Votes (Like | Disagree)

Top Stories

tile sticker e1570533758981

Tile CEO: 'We Welcome Competition From Apple, But We Think It Needs to Be Fair'

Tuesday May 4, 2021 9:51 am PDT by
Just after Apple announced its AirTags, Tile CEO CJ Prober relayed his concerns about competing with Apple in the tracking space, and said that Tile would ask Congress to investigate Apple's business practices specific to Find My and item trackers. Prober this week did an interview with Bloomberg, where he further expanded on Tile's complaints about Apple and why he feels that Tile is...
signal instagram ads3

Signal Shares the Instagram Ads Facebook Doesn't Want You to See

Wednesday May 5, 2021 1:29 am PDT by
Encrypted messaging app Signal has had a series of Instagram ads blocked from the social media platform, after it attempted to show users how much data the Facebook-owned company collects about them and how it's used to push targeted ads. In a blog post, Signal described how it generated the ads to show users why they were seeing them, simply by declaring upfront the information that the...
tracking disabled ios 14 5

Analytics Suggest 96% of Users Leave App Tracking Disabled in iOS 14.5

Friday May 7, 2021 1:51 am PDT by
An early look at an ongoing analysis of Apple's App Tracking Transparency suggests that the vast majority of iPhone users are leaving app tracking disabled since the feature went live on April 26 with the release of iOS 14.5. According to the latest data from analytics firm Flurry, just 4% of iPhone users in the U.S. have actively chosen to opt into app tracking after updating their device...
fortnite apple logo 2

Epic CEO Tim Sweeney Admits App Store's 30% Cut Is Similar to Consoles, Would Have Accepted Special Deal With Apple

Tuesday May 4, 2021 1:54 pm PDT by
Apple's legal battle with Epic Games is continuing on, and during the second day of the trial, Epic Games' CEO Tim Sweeney continued his testimony against Apple. Sweeney was grilled by Apple's lawyers, and made several points seemingly favorable to Apple. In addition to mentioning how he prefers Apple's iPhone and values Apple's privacy policies that he's aiming to dismantle, Sweeney...
snapchat dark mode

Snapchat Rolls Out Dark Mode on iOS

Wednesday May 5, 2021 1:17 am PDT by
Nearly two years following the release of iOS and iPadOS 13, which included native, built-in, and systemwide dark mode, Snapchat, one of the world's most prominent social media networks, has finally rolled out a dark mode theme for iOS users. Snapchat began testing a dark mode theme of its app design late last year with a small group of iOS users. Now, Snapchat says that as of this week, it...
netflix sign up

Apple Discussed 'Punitive Measures' Against Netflix for Dropping In-App Purchases

Wednesday May 5, 2021 11:03 am PDT by
As the Epic Games v. Apple trial progresses into its third day, Apple's internal documents and communications with various companies are continuing to surface, giving us some insight into the dealings that Apple has had around the App Store. Back in December 2018, Netflix stopped offering in-app subscription options for new or resubscribing members and instead began requiring them to sign up ...
iphone 12 preorder purple

Apple Begins Transition to Randomized Serial Numbers With Purple iPhone 12

Wednesday May 5, 2021 9:17 am PDT by
MacRumors previously reported about Apple's plan to switch to randomized serial numbers for future products starting in early 2021, and this transition has now started with the new purple iPhone 12 model in multiple countries. With assistance from Aaron Zollo, host of the YouTube channel ZolloTech, we can confirm that the purple iPhone 12 released last month has a new 10-character serial...
airtag 1

AirTag Anti-Stalking Measures 'Just Aren't Sufficient' Says Washington Post Report

Wednesday May 5, 2021 6:03 pm PDT by
The safeguards that Apple built into AirTags to prevent them from being used to track someone "just aren't sufficient," The Washington Post's Geoffrey Fowler said today in a report investigating how AirTags can be used for covert stalking. Fowler planted an AirTag on himself and teamed up with a colleague to be pretend stalked, and he came to the conclusion that the AirTags are a "new means...
iphone 13 pro max dummy notch

iPhone 13 Pro Max Dummy Model Depicts Smaller Notch

Tuesday May 4, 2021 1:08 pm PDT by
Apple's iPhone 13 models are expected to feature a slimmed down notch, marking the first major change to the TrueDepth camera system since it was introduced in the 2017 iPhone X. We're still months away from the launch of the iPhone 13, but Lewis Hilsenteger of Unbox Therapy managed to get an iPhone 13 Pro Max dummy model that represents what we can expect from the new 2021 device. Dummy...
iPad Pro July Shipping

12.9-Inch iPad Pro Now Delivers as Late as Mid-July

Wednesday May 5, 2021 7:10 am PDT by
While the new 12.9-inch iPad Pro is set to launch in the second half of May, orders placed today are estimated for delivery as late as mid-July on Apple's online store in the United States — some two months later. The new 11-inch iPad Pro is faring better so far, with some configurations available for delivery in the last week of May. The new 12.9-inch iPad Pro features a Liquid Retina XDR ...