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App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]

Wednesday March 11, 2015 4:50 am PDT by Joe Rossignol
itunesiconA number of Apple services are experiencing an extended period of downtime, including the App Store and iTunes Connect. The iOS and Mac App Stores are displaying various error messages to users about being unable to connect or certain items being unavailable, as spotted by The Next Web, and iTunes Connect and TestFlight are also down for developers.

The outage is affecting a significant number of users in the United States, Canada, Australia, United Kingdom, India and many other countries worldwide. The downtime appears to have been ongoing for several hours this morning, although Apple has yet to update its System Status page to reflect the downtime for the iOS App Store, Mac App Store, iTunes Connect, TestFlight or any other affected Apple services.

Update 6:55 AM PT: Apple has updated its System Status page after the fact to reflect the downtime. Apple lists that iCloud sign in and mail was down for all users between roughly 2:00 AM to 5:45 AM Pacific Time, although it is clear that other services were affected as well. While the App Store and iTunes have returned online in some regions, a number of Apple services still appear to be experiencing intermittent downtime in several countries.

Apple System Status 0315
Update 7:05 AM PT: Apple has updated its System Status page again to reflect the widespread iTunes Store outage ongoing since 2 AM Pacific Time.

Update 10:34 AM PT: In a statement given to CNBC, an Apple spokesperson said the downtime is due to an internal DNS error at Apple and that the company is working on a fix.
"We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We're working to make all of the services available to customers as soon as possible, and we thank everyone for their patience," Apple said in a statement to CNBC.
Update 1:39 PM PT According to Apple's System Status page, the iTunes and App Store outage has been resolved.

Tags: App Store, TestFlight, iTunes Connect, downtime, system status
[ 398 comments ]


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NMBob
46 months ago
There's only 1 USB-C port on the system and someone wanted to watch a movie.
Rating: 14 Votes
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Sandstorm
46 months ago
Can confirm. I've been having problems with iOS App Store and Mac iTunes store for a couple of hours now.

Kind of ridiculous, that social media is already full of reports, but the Apple System Status still display all-is-good green icons everywhere. What is the point of such system status page then? :confused:

https://www.apple.com/support/systemstatus/
Rating: 10 Votes
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mateytate
46 months ago
This is why trusting all your work, photos and data to the iCloud is already showing to be a bad idea! Its certainly not "just working" for me.
Rating: 9 Votes
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Mr Dashles
46 months ago
Oh, phew, I thought it was just me.
Rating: 6 Votes
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whooleytoo
46 months ago

Someone needs a nap.


There's a nap for that! (tm)
Rating: 6 Votes
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Tubamajuba
46 months ago

So... I just did the cutest thing.

Tried updating my iPhone, said it couldn't connect.

I was having problems all day because of a bad Little Snitch uninstall. Logically I blamed that and I started deleting plist files and the like. Rebooted my macbook pro and my keyboard and mouse didn't work, only in safe mode.



Long story short, f*cked up my mac myself and I'm in the process of doing a time machine restore :D

All because I thought the iTunes issue was related to a bad uninstall.



Yes everybody is allowed to call me an idiot!



You're not an idiot. Quite the contrary... you took responsibility for your own actions instead of blaming someone else. The world needs more people like you!
Rating: 5 Votes
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MentalFloss
46 months ago

Cupertino still asleep, will be fixed when they wake.


I consider it very unlikely that these services are maintained only by "9 to 5" workers.

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Panicked and rang apple support - they were very little help as some of their services are down, such as screen sharing... also can't book genius appointment because that is down...

Sounds nearly like a DDOS attack on a wide range of Apple IP addresses. I don't see a reason otherwise why completely unrelated services should all be down.
Rating: 4 Votes
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bcburrows
46 months ago
Still sobbing at my 'genius' idea to purchase all media from iTunes and keep in the cloud to save my rMBP SSD.....

No music today whilst studying......
Rating: 4 Votes
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jfischer
46 months ago

http://www.cnbc.com/id/102495735
It's a DNS issue


I call shenanigans. How can a simple DNS screwup take 12+ hours to fix? There's likely more to this story than a "DNS Issue".
Rating: 4 Votes
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Bubba Satori
46 months ago

FAIL.


This wasn't from a DNS server failure. This is because Ivy got his hands on the servers in question and replaced them all with servers that have only ONE PORT. :p


Second best post today.
Rating: 4 Votes

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