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Apple Working on Fix for OS X Mavericks Mail App Issues

Thursday October 31, 2013 7:59 pm PDT by Husain Sumra
Apple is working on a fix to address issues with the native Mail client in OS X Mavericks, including problems with Gmail, stability, and smart mailboxes, reports 9to5Mac.

There have been widespread reports of Mavericks users experiencing problems receiving messages, sorting messages into folders, and deleting messages. Apple is aware of the problem and has seeded an updated Mail app to both Apple employees and testers in Apple's AppleSeed customer program.

mavericks_mail
Apple is telling testers that the updated Mail app, which carries the same Version 7.0 as the current app but an updated build number of 1822 compared to 1816 for the publicly available version, fixes those issues while addressing overall stability and smart mailbox enhancements. The company is also asking users with the updated Mail app to test for the following things:
- Use Mail with your usual Mail accounts, including iCloud, Gmail, Exchange, etc.
- Send Mail messages
- Receive and check for new Mail messages at the intervals you expect it
- Read and move Mail messages to folders on your mail server, folders on your Mac, smart folders.
- Delete Mail messages as appropriate
- Undo move or delete actions with your Mail messages
- Mark messages read/unread in both your mail provider’s webpage and Mail and verify they stay in sync.
Currently, the update is only available as a downloadable patch for Apple employees and testers rather than a regular update to Mavericks. While OS X 10.9.1 is well into development, it's not yet known whether the Mail update will roll out separately or be included with OS X 10.9.1.

[ 131 comments ]


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gmanist1000
74 months ago
I'm hoping all native apps will be downloadable through the Mac App Store with future OS releases.

Same goes for iOS, seems like the best way to send out updates as quickly as possible - rather than updating the entire OS itself.
Rating: 15 Votes
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rockarollr
74 months ago
No wonder Mavericks was free... we're all beta testers!
Rating: 10 Votes
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jtrauscht
74 months ago
This is why I always wait until the x.0.1 version is released before I upgrade.
Rating: 6 Votes
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josh.b
74 months ago
Grow a pair pessimists. Every new release has its teething problems on any software Apple or not. Apple did a fantastic job with Mavericks and if you are such whiney rats why do you keep Mavericks? Oh right because deep down you know it is great but you love to complain because you can never get enough pats or something. /woof
Rating: 4 Votes
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jhiner
74 months ago
Switched to AirMail, haven't looked back.
Rating: 3 Votes
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haravikk
74 months ago
I'm really impressed by just how many bugs the Mavericks version of Mail seems to have considering Apple haven't changed much in it this time round! I assume they've added support for all the new APIs but I don't see how that could break so much!
Rating: 3 Votes
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Parasprite
74 months ago

I actually have to use the mouse and click a button now.


The way you wrote that makes it seem like a ridiculously huge effort.
Rating: 3 Votes
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josh.b
74 months ago
Tried AirMail when it was beta testing, looked nice but resource hog and couldn't drag emails from one account to another like I can in Mail.app (big thing for me). I questioned why I was even using it. Came to the conclusion I was using it because it looked pretty. I questioned why I need my email app to look a bit prettier than the already neat looking Mail.app when I only look at the email itself and keep the client minimised the rest of the time. After taking that step back I realised Mail.app client was the best choice by far since it is lightweight, does everything I need and built into the OS.

So pessimists, don't hate on Mail.app because it is not eye candy enough for you. You love to hate on things over the smallest stuff. What you think software isn't allowed to have teething issues on release? Do you get upset when you receive a folded bank note too?
Rating: 2 Votes
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Poisonivy326
74 months ago
I don't get why iOS mail app is still so quick and efficient, but Mavericks mail app freezes and crashes so often. I have this issue where my mail app freezes after I type in an address.

I always also get my mail minutes sooner in iOS than I do in Mail.

Same with imessages -- instantaneous in iOS, delayed in Mavericks.

If it works for iOS I don't understand why the same apps are ****** in Mavericks.
Rating: 2 Votes
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Riot Nrrrd
74 months ago
Mail.app has sucked ever since 10.6.8

Mail.app in Snow Leopard 10.6.8 was the best e-mail app I've ever used.

So of course in Lion Apple had to go and mess it all up. It was so slow as to be unusable. Mountain Lion addressed the speed issues somewhat but I still see LOTS of annoying behavior (can't click-drag to select messages anymore - WTF; click on messages and have them get marked read, only to shortly afterwards reappear as being unread; delete large groups of messages and Erase all Trash folders yet the messages never got moved to the Trash; Erase Deleted Messages/In All Accounts would take less than a minute in Snow Leopard yet take several minutes in Mountain Lion, etc.).

New releases are supposed to be better, not a backwards step.

(I tried MailMate but it crashed on my personal e-mail account and seemed to be too single-threaded to handle my other accounts where at least it didn't crash.)
Rating: 2 Votes

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