Apple Preparing Update for Unresponsive Keyboard/Trackpad Issue in New 13-Inch Retina MacBook Pro
Apple is working on a fix for new 13-inch Retina MacBook Pros that are experiencing issues with the trackpad and keyboard, according to a recently posted Apple knowledge base page (via CNET).
Shortly after the revamped 13-inch MacBook Pros were introduced on October 22, users began complaining about a bug causing the trackpad and the keyboard to lock up at random during usage. At the time, it was unclear whether the issues were hardware or software based, but Apple claims to be working on an update to fix the lock up, which indicates a software-based problem.
Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior.
Apple does not give a timeline on when a potential update might be ready, but to fix the problem temporarily, the company suggests that users experiencing issues should reset the keyboard and the trackpad by closing the computer's display for a minute before reopening it.
Popular Stories
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
There are widespread reports of Apple users being locked out of their Apple ID overnight for no apparent reason, requiring a password reset before they can log in again. Users say the sudden inexplicable Apple ID sign-out is occurring across multiple devices. When they attempt to sign in again they are locked out of their account and asked to reset their password in order to regain access. ...
Apple used to regularly increase the base memory of its Macs up until 2011, the same year Tim Cook was appointed CEO, charts posted on Mastodon by David Schaub show. Earlier this year, Schaub generated two charts: One showing the base memory capacities of Apple's all-in-one Macs from 1984 onwards, and a second depicting Apple's consumer laptop base RAM from 1999 onwards. Both charts were...
On this week's episode of The MacRumors Show, we discuss the announcement of Apple's upcoming "Let loose" event, where the company is widely expected to announce new iPad models and accessories. Subscribe to The MacRumors Show YouTube channel for more videos Apple's event invite shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Apple CEO Tim...
In his Power On newsletter today, Bloomberg's Mark Gurman outlined some of the new products he expects Apple to announce at its "Let Loose" event on May 7. First, Gurman now believes there is a "strong possibility" that the upcoming iPad Pro models will be equipped with Apple's next-generation M4 chip, rather than the M3 chip that debuted in the MacBook Pro and iMac six months ago. He said a ...
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Top Rated Comments
They don't seem to care yet release a statement acknowledging the issue and that a fix is in the works? Riiiight...
With the premium Apple demands, and people pay, one would expect the hardware to be released without the need for a fix in the first place.
If the premium price isn't for higher quality, what in the world is it for?
Not acceptable for any new computer, let alone a $1300+ one. This needs to be fixed ASAP.
http://www.bbc.co.uk/news/technology-24741832 (http://www.bbc.co.uk/news/technology-24741832)
(Which of course will excuse any problems with the MacBook line during the next 10 years, thank you Dell. :rolleyes: )