Some Power Users Are Unhappy With Lost Features in the New iWork

IworkA number of power users of Apple's Pages application have expressed concern over what they see as a step backward in the just-released upgrade of iWork. One blogger, Pierre Igot, called the new release of Pages an "unmitigated disaster", and there is a 26-page thread on the Apple Support forums and several threads on the MacRumors forums examining features that have been removed from the various iWork applications.

From Igot's post:

Apple’s engineers appear to have chosen to keep the emphasis on "simplicity" at the expense of "power". They have not just neglected to add features to bring the feature set of the application closer to that of a word processor like Microsoft Word. They have actually removed many features for no apparent reason other than to bring the application in line with its iOS counterpart, which is, inevitably, much less powerful.

It appears Apple's intention was to increase both usability and cross-platform compatibility of Pages across the OS X, iOS, and iWork in iCloud, at the expense of some more powerful features.

Amongst the missing features, Pages has lost a number of templates, the ability to export to .rtf file formats, keyboard shortcuts to paragraph and character styes, and AppleScript support is not working properly.

This isn't the first time that Apple has seen criticisms from power users over an updated product release. The company was hammered by power users of Final Cut Pro X when it was released in 2011, because a number of essential features were completely missing from the software. Apple offered refunds to unhappy customers and launched a new marketing campaign to win back skeptical users after adding many of the features that were requested.

Of course, the new release is a free update to a consumer-focused software product where many of the missing features were likely never used by the majority of Apple's customers, so the concerns of power users may fall on deaf ears. Igot does note that the company -- perhaps intentionally -- set aside iWork '09 applications in a folder on computers that upgraded to the new versions, so users who prefer the older Pages app can continue to use it, albeit without the iCloud and cross-platform features in the new release.

John Gruber believes Apple may be willing to sacrifice overall functionality to create parity across the iOS, OS X and web versions of Pages, Numbers and Keynote over the short-term. However, Apple has not yet given any indication as to what future versions of iWork could look like -- or if they will eventually gain some of the features missing in the new version.

Upset Pages users would be well-served to give Apple feedback on its website.

Top Rated Comments

(View all)
Avatar
90 months ago
I use Microsoft Office.

muhahahaha
Score: 52 Votes (Like | Disagree)
Avatar
90 months ago
The inability to export to RTF is kinda big. I wouldn't consider it a power user feature, it is a nice option when working with cross platform applications.
Score: 41 Votes (Like | Disagree)
Avatar
90 months ago

can't please everyone


Make it simple and powerful. These things are not mutually exclusive.
Score: 34 Votes (Like | Disagree)
Avatar
90 months ago
Today I learned that preinstalled templates are a power user feature.
Score: 32 Votes (Like | Disagree)
Avatar
90 months ago
Remember that, like Final Cut Pro X, this was a 'from the ground up' rewrite of the software. It is never going to have all the features of the original in the first version. But (and i'm no Apple fanboy believe me) you have to say that Apple did a great job at getting Final Cut Pro X up to speed in a very short time, and I went from a FCPX hater to using it as my primary NLE. I imagine iWork will get its features back eventually. But unlike FCPX, they haven't shut out the previous version of the software for people who still need it. So callllm down everyone, everything will be ok :D
Score: 25 Votes (Like | Disagree)
Avatar
90 months ago
Power Users? That use iWork?
Something must be wrong here!
Score: 24 Votes (Like | Disagree)

Top Stories

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

iOS 14 Picture in Picture No Longer Working With YouTube's Mobile Website in Safari [Without Premium]

Friday September 18, 2020 12:21 pm PDT by
Apple in iOS 14 added Picture in Picture to the iPhone, a feature designed to let you watch a video in a small screen on your device while you continue to do other things on the phone. When Picture in Picture was working with YouTube The YouTube app doesn't support Picture in Picture, but up until yesterday there was a functional workaround that allowed videos from YouTube.com to be watched...

Hands-On With the New Apple Watch Series 6 and Apple Watch SE

Friday September 18, 2020 1:19 pm PDT by
Today's the official launch date for the Apple Watch Series 6 and the Apple Watch SE, both of which Apple announced on Tuesday. We picked up a couple of the new models and thought we'd give them a quick look for MacRumors readers thinking of ordering a new watch. Apple Watch Series 6 & Apple Watch SE Hands-On! When it comes to design, both the $399 Series 6 and the $279 SE look just like...

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

Apple Releases iOS 14 and iPadOS 14 With Home Screen Redesign, App Library, Compact UI, Translate App, Scribble Support, App Clips, and More

Wednesday September 16, 2020 12:48 pm PDT by
Apple has released iOS 14 and iPadOS 14, the newest operating system updates designed for the iPhone and iPad. As with all of Apple's software updates, iOS 14 and iPadOS 14 can be downloaded for free. iOS 14 is available on the iPhone 6s and later, while iPadOS 14 is available on the iPad Air 2 and later. The updates are available on all eligible devices over-the-air in the Settings app. To ...

iOS 14.2 Beta Adds New Shazam Music Recognition Feature for Control Center

Thursday September 17, 2020 3:36 pm PDT by
Apple today released the first beta of iOS 14.2 to developers for testing purposes, and the new update introduces a Music Recognition control for the Control Center. The new feature lets you discover music playing around you and it recognizes the music playing with in apps, even when you're wearing AirPods. Songs pop up as notifications, and you can tap to listen in Apple Music....

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...

Rumor Report Card: Assessing the Accuracy of Leaks After Apple's Event

Friday September 18, 2020 12:57 pm PDT by
Apple hosted its virtual "Time Flies" event this week, where it introduced four new products, including the Apple Watch Series 6, lower-cost Apple Watch SE, a 10.9-inch iPad Air with an all-screen design, and an updated 10.2-inch iPad with a faster A12 Bionic chip. As expected, there were no new iPhones, which are believed to be coming in October instead. Apple also announced that it will be ...

Epic Games Announces 'Fortnite: Save the World' Will No Longer Be Playable on macOS

Friday September 18, 2020 4:50 am PDT by
Epic Games has announced that "Fortnite: Save the World" will no longer be playable on macOS, after Apple terminated Epic Games' developer account. Fortnite has been in violation of the ‌App Store‌ rules since August 13, when it introduced a direct payment option that skirted Apple's in-app purchase system by allowing payments directly to ‌Epic Games‌. Shortly after Epic blatantly...

Deals: Cellular Carriers Introduce First Offers on Apple Watch Series 6 and SE

Friday September 18, 2020 7:43 am PDT by
With the launch of the Apple Watch Series 6 and Apple Watch SE today, cellular carriers have now introduced special offers for these new wearable devices. Note: MacRumors is an affiliate partner with these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Starting with AT&T, if you buy one Apple Watch Series 3, Series...