Apple's 'Designed by Apple' TV Ad Scoring Poorly with Viewers

At its Worldwide Developers Conference earlier this month, Apple rolled out a new advertising campaign centered around the tagline "Designed by Apple in California", focusing on the company's brand and how its primary goal is enriching lives. The campaign has included a 60-second television ad, as well as a dedicated page on Apple's website and most recently two-page spreads in major newspapers.

But Bloomberg reports that the campaign is not registering well with the public, citing survey data from consulting firm Ace Metrix showing that the TV ad is Apple's lowest-scoring commercial over the past year.
The company’s latest ad, which began airing June 10, has earned the lowest score of 26 Apple TV ads in the past year, according to Ace Metrix Inc., a consulting firm that analyzes the effectiveness of TV ads through surveys of at least 500 TV viewers. The ad scored 489 on the company’s scoring system, below an industry average of 542 and far below past iconic Apple campaigns that often topped 700.

Boston University advertising professor Edward Boches notes that the campaign marks a significant shift for Apple, with the focus on the company rather than its products rubbing some viewers the wrong way.
“Apple was never a company that bragged about itself,” said Edward Boches, a professor of advertising at Boston University. “In a manifesto ad, it’s hard not to come across as self indulgent. And even though it suggests the wonderful things Apple products can do, the ad lacks joy.”
Boches goes on to point out that some view the campaign as inappropriately political, highlighting Apple as a California-based company in tacit contrast to Samsung, which is based in South Korea. He suggests that the campaign may end up being a rather short-lived one, similar to the "Genius" campaign that consisted of just three ads running for a brief period during the Summer Olympics.

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85 months ago
I love these ads compared to some of the previous ones. Reminds me of the Think Different campaign which was also more of a company manifesto. Hope to see more like it.
Rating: 85 Votes
85 months ago
it's not the ad

it's the lack of new things that's scoring poorly with Apple.

I understand why Apple moved everything to Fall, but in today's tech 9 months without a single new product is A LONG TIME.
Rating: 50 Votes
85 months ago
One problem here: while consumers love their Apple devices on an individual level, I think many have mixed feelings about whether these devices have really improved our emotional lives -- as the sappy narration implies.

A young girl alone in her room staring at an iPhone, constantly connected... a woman on the subway with headphones stuck in her ears, who will never have a chance conversation with a stranger... a elementary school kid with an iPad in the classroom, who will never write legibly...

Not making a claim about the utility of iDevices - I love mine, too - but I think the mixed feelings most of us have really challenge the effectiveness of an emotion-driven campaign like this.
Rating: 44 Votes
85 months ago
Don't like the ads, it sorta feels like they're taking credit for life.
Rating: 42 Votes
85 months ago
Meh, SJ didn't care for focus groups and he liked consulting firms even less!
Rating: 42 Votes
85 months ago
Since Midas died, EVERYTHING they do is wrong, it's uncanny. They're like headless chickens.
Rating: 36 Votes
85 months ago
For me the ad is great, captures what apple is all about,
and got the same spirit as the think different ad.
Rating: 34 Votes
85 months ago
I think what really rings hollow is that they keep trying to show people deriving meaning and significance in their life from "stuff".
Rating: 33 Votes
85 months ago
It's a shame really. I quite like these ads.
Rating: 33 Votes
85 months ago
The ads are very un-Apple to be honest. Instead of focusing on the device, or the experience (ala the PC vs Mac ads) they decided to focus on a tagline.


On a side note, I didn't really mean to say they focus on a slogan/tagline . . . the "Think Different" campaign did as well, but that campaign had more of a rebel feel to it than these. That campaign wanted folks to see that Apple as a company is going to go against the status quo and not follow the leader. The current ads are kind of like Apple trying to excuse away some of the things they've done in the past few years, and simply follow.

Not to mention, the company is facing a lot of criticism for its supposed "lack of innovation" and these ads aren't very innovative.
Rating: 27 Votes

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