AT&T Responds to Net Neutrality Concerns Regarding FaceTime Usage Policy

facetime ios iconLate last week, AT&T announced that it will be restricting usage of Apple's FaceTime over Cellular feature in iOS 6 to customers on its new Mobile Share plans officially launching tomorrow. Beyond a backlash from consumers who do not wish to change their current service plans, the policy has also raised net neutrality concerns.

AT&T has now issued a lengthy response to those concerns, stating that the move will not violate either of the two basic net neutrality provisions regarding transparency or the blocking of competing services.

AT&T’s plans for FaceTime will not violate either requirement. Our policies regarding FaceTime will be fully transparent to all consumers, and no one has argued to the contrary. There is no transparency issue here.

Nor is there a blocking issue. The FCC’s net neutrality rules do not regulate the availability to customers of applications that are preloaded on phones. Indeed, the rules do not require that providers make available any preloaded apps. Rather, they address whether customers are able to download apps that compete with our voice or video telephony services. AT&T does not restrict customers from downloading any such lawful applications, and there are several video chat apps available in the various app stores serving particular operating systems.

AT&T argues that its move is expanding access to FaceTime, which has until now been limited to Wi-Fi usage only, and the carrier says that it is limiting the feature's cellular access to Mobile Share customers "out of an overriding concern for the impact this expansion may have on our network and the overall customer experience. "

Popular Stories

Apple CarPlay Ultra instrument cluster themes 01

Apple's 'CarPlay Ultra' Experience Now Available

Thursday May 15, 2025 5:07 am PDT by
Apple today announced that its next-generation CarPlay experience, now dubbed "CarPlay Ultra" begins rolling out today, starting with Aston Martin vehicles. Subscribe to the MacRumors YouTube channel for more videos. CarPlay Ultra is now available with new Aston Martin vehicle orders in the U.S. and Canada. It will also be available for existing models that feature the brand's next-generation ...
Apple CarPlay Ultra instrument cluster themes 01

Apple's CarPlay Ultra Is Here – Does Your iPhone Support It?

Thursday May 15, 2025 5:17 am PDT by
Apple's recently announced CarPlay Ultra promises a deeply integrated in-car experience, but not all iPhone users will be able to take advantage of the new feature. According to Apple's press release, CarPlay Ultra requires an iPhone 12 or later running iOS 18.5 or later. This means if you're using an iPhone 11, iPhone XR, or any older model, you'll need to upgrade your device to access...
CarPlay Ultra Climate Controls

Apple Says These Vehicle Brands Plan to Offer All-New CarPlay Ultra

Thursday May 15, 2025 8:13 am PDT by
Apple today announced the launch of CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. CarPlay Ultra features deep integration with a vehicle's instrument cluster and systems, built-in Radio and Climate apps, customizable widgets, and more. The interface is tailored to each vehicle model and automaker's identity, and drivers can also adjust...
iPhone 12 Made in India

Trump Tells Tim Cook to Stop Building iPhones in India

Thursday May 15, 2025 2:21 am PDT by
President Donald Trump has asked Apple CEO Tim Cook to halt the company's manufacturing expansion in India, in a potential disruption of Apple's plan to shift iPhone production away from China. "I had a little problem with Tim Cook yesterday," Trump said during his state visit to Qatar, according to Bloomberg. "He is building all over India." "They [India] have offered us a deal where...
apple music

Apple Music Gets New Transfer Tool to Make Switching From Spotify Easier

Wednesday May 14, 2025 5:17 pm PDT by
Apple this week introduced a new feature designed to allow prospective Apple Music users to import their saved music and playlists from third-party music services to Apple Music. The feature is either in an expanded testing phase or it has started rolling out, and it is available in Australia and New Zealand according to an Apple Support document. Signs of the transfer option first surfaced...
maxresdefault

Here's the First Real-World Look at Apple's CarPlay Ultra

Thursday May 15, 2025 5:52 am PDT by
The first videos of Apple's CarPlay Ultra experience are now available, providing a never-before-seen look at the long-anticipated iPhone-linked infotainment software. British automaker Aston Martin today shared the first video of Apple's CarPlay Ultra experience in-action, followed by a detailed walk-through of the CarPlay Ultra system on Top Gear's YouTube channel, which provides the...
vision pro video recording

WSJ: Some Apple Vision Pro Buyers 'Feel Total Regret'

Friday May 16, 2025 7:43 am PDT by
Apple's Vision Pro headset has left many early adopters expressing dissatisfaction over its weight, limited use cases, and sparse software ecosystem, according to a new article from The Wall Street Journal. In the year following the device's launch, user feedback suggests that it has failed to meet expectations for comfort, software support, and social acceptance. In interviews conducted by T...
microsoft copilot plus pc

Microsoft Says 'We're Faster Than a Mac' in Latest Windows PC Ad

Thursday May 15, 2025 12:29 pm PDT by
Microsoft today shared a new ad on YouTube with the tagline "we're faster than a Mac." In the video, Microsoft says the top-end Windows PCs with Copilot+ branding are up to 58% faster than the previous-generation MacBook Air with the M3 chip, based on Cinebench 2024 multi-core CPU benchmark results. The ad is citing old figures that were reported on all the way back in May 2024, so take that ...

Top Rated Comments

Compile 'em all Avatar
166 months ago
AT&T sucks. That's all.
Score: 71 Votes (Like | Disagree)
mnsportsgeek Avatar
166 months ago
Props to AT&T. No one should be using heaving video streaming on wireless connections anyway. Just use your home internet. Problem solved.

The 90s called. They want their ignorance back.
Score: 49 Votes (Like | Disagree)
profets Avatar
166 months ago
AT&T sucks. That's all.

Apple sucks for handing AT&T the ability to disable FaceTime over cellular.
Score: 49 Votes (Like | Disagree)
S.B.G Avatar
166 months ago
I posted this in another thread (https://www.macrumors.com/2012/07/17/att-ceo-acknowledges-rumors-of-cellular-facetime-charges-says-too-early-to-discuss/) not long ago, but it bears repeating again in this thread.

AT&T argues that its move is expanding access to FaceTime, which has until now been limited to Wi-Fi usage only, and the carrier says that it is limiting the feature's cellular access to Mobile Share customers "out of an overriding concern for the impact this expansion may have on our network and the overall customer experience."

^^^That is total BS!

From my other post earlier...

This whole US cellular market of data usage is a bunch of bunk. 1GB, 3GB or unlimited, it's all irrelevant. The quantity of data a person uses has no affect on the network of AT&T, Verizon, et al. What matters and affects the network and it's users is the number of people on the network at a given time, in a given area and how many it can support. That's where the slow downs occur and congestion takes over. This is true whether a person uses 1MB or 10GB; it's all the same.

Imagine a highway with 2 lanes and 100 cars on it driving 55mph. Traffic should run fairly well. Now triple the amount of cars on the same road and traffic is going to get congested and the speed overall is going to drop significantly. If you widen the same road by 1 or 2 lanes, those 300 cars should be able to drive 55mph again and be fine. This is the same principle of the way the networks work.

The bottom line is the cellular companies are taking us for a ride and not a high speed one. They're cashing in on these "data plans" and restricting us the use of the road. We're only allowed to drive 3 miles on the unlimited length of the road each month. That is without regard to how many lanes are available and the amount of cars on the road. You could be the only car on a 3 lane road, but you're only allowed to drive 3 miles per month, or they're going to penalize you for driving further.

Then there is the text messages. Texting costs them next to nothing to accommodate as they insert that data in between regular telephone calls on the same network. Again, charging us all this money for these plans is uncalled for.

They are bringing in the cash hand over fist, yet their networks lag behind in capacity and speed. What are they doing with all this money? Perhaps they need to streamline their corporate & company structure and become more cost-effective.
Score: 47 Votes (Like | Disagree)
troop231 Avatar
166 months ago
If Apple were to make FaceTime a downloadable app, problem solved! :D


/doubts this will ever happen :(
Score: 36 Votes (Like | Disagree)
scarred Avatar
166 months ago
So they are going for the "technicality" argument... Facetime is preloaded so doesn't apply to the same rules?? Give me a break.
Score: 29 Votes (Like | Disagree)