Apple Retail Stores Seeing Significant Layoffs of Recent Hires?

apple store app iconOver the past couple of weeks, we've been receiving reports that Apple has been laying off a number of recently-hired staff members at its retail stores. Most of the reports have been coming from Apple retail employees in the United Kingdom, but several of these reports claim that similar actions are taking place at stores around the world. We've also been receiving reports of long-term cutbacks in hours for part-time staff in the United States and Canada.

Apple has come under some criticism for its treatment of retail store employees given the massive amounts of revenue the company's stores bring in, relying on its employees' devotion to the company and a strong fan base to help retain staff and attract new employees. The company has recently instituted salary increases and other improved benefits in an effort to improve its relationship with its workers and public perception, but these latest reports suggest that the company is still facing some challenges in morale and other areas as it seeks to balance its staffing levels.

According to one report, all employees at a certain store in the United Kingdom with less than six months of service have been laid off, including a group that had been hired only one month ago and had just completed their training program. New hiring has also been halted, and internal company transfers between stores have been placed on hold.

Another report similarly indicates that a number of newly-hired employees have just been laid off, while several longer-term employees who had recently been promoted never received their pay increases and are now being demoted back to their previous positions.

A third report comes from one of those who was laid off at an Apple Store in the United Kingdom, a source who notes that three separate training groups have all been laid off in their entirety within the past week, all of whom were still within their probationary periods as new employees.

apple retail employees overhead
In the United States and Canada, we're hearing that part-time staff have been seeing significantly reduced hours for the past several months, with some staff reportedly having their hours cut back to zero. And while Apple reportedly promised part-time staff that their hours would rebound with the back-to-school rush, that has apparently not taken place and employees are continuing to stand by with very few hours on their schedules. Another report indicates that Apple has reduced scheduled hours at one retail store by several hundred hours per week as of early August and limited employee vacations, apparently to help keep full-time staff on site and reduce reliance on part-time employees.

Apple's retail store staffing levels do tend to fluctuate as the company seeks to meet demand and work around busy periods such as new device launches and holiday shopping periods. With the next-generation iPhone apparently set to launch approximately one month from now and the holiday shopping season ramping up relatively soon afterward, Apple may soon be able to find more hours for its part-time staff members, but it appears that a number of recent full-time hires are already looking for new jobs.

Top Rated Comments

Sheza Avatar
112 months ago
Spot on.

This is the work of John Browett. Classic. He screwed over Dixons, PC World and Curry's and he will slowly ruin the Apple Retail Store experience too. I guarantee it.
Score: 85 Votes (Like | Disagree)
126351 Avatar
112 months ago
Welcome to the customer service vision of John Browett.
Score: 81 Votes (Like | Disagree)
WestonHarvey1 Avatar
112 months ago
You wanted higher wages and you got them. The downside is you can't employ as many people.
Score: 64 Votes (Like | Disagree)
ugahairydawgs Avatar
112 months ago
now understand why it takes so long to buy something in an apple store

very annoying going in if you know what you want and just want to pay and leave

There's an app for that....
Score: 55 Votes (Like | Disagree)
CupertinoRat Avatar
112 months ago
Company making gazillions of dollars firing $9.50/hour employees. How low.

Enjoying your iToys much?
Score: 33 Votes (Like | Disagree)
krye Avatar
112 months ago
It's retail. What do these people expect?

Being such a huge Apple fanantic, people ask me all the time why I don't work for Apple. It's simple. When the honeymoon ends after 2 weeks, you realize it's just another sh**** retail job. People think working at the Apple Store is like Willy Wonkas or something. It's just retail. Dealing with the idiot public, crappy hours, and crappy pay. Sorry, but you can't pay a mortgage making $12 bucks an hour. What do these people expect? Working at the Apple Store is no different than working for Best Buy, Radio Shack or the Gap.
Score: 26 Votes (Like | Disagree)

Top Stories

iphone 6 in hand

Apple Faces Another iPhone Lawsuit Over 'Programmed Obsolescence'

Monday March 1, 2021 6:44 am PST by
Apple faces a new class-action lawsuit that accuses it of deliberately releasing iOS updates that slowly reduce the performance of an iPhone, forcing customers to upgrade their devices. The lawsuit comes from the Portuguese Consumer Protection Agency, Deco Proteste (via Marketeer), which in a statement says that it will proceed with a case against the Cupertino tech giant because it...
PIA23764 RoverNamePlateonMars web

NASA Mars Perseverance Rover Uses Same PowerPC Chipset Found in 1998 G3 iMac

Tuesday March 2, 2021 3:21 am PST by
NASA's Perseverance rover, which recently made history landing on the surface of Mars, is powered by the same processor used in an iMac more than 23 years old. Image Credit: NASA As reported by NewScientist (via Gizmodo), the rover includes the PowerPC 750 processor, the same chip used in the G3 iMac in 1998. The main chipset is the same; however, there are differences between the...
magsafe charging brick feature

Prosser: iPhone 12 MagSafe Battery Pack to Feature Reverse Charging

Monday March 1, 2021 1:18 pm PST by
Apple is working on MagSafe-compatible battery packs that will be compatible with the iPhone 12 models, and leaker Jon Prosser today said on the Genius Bar podcast that one version of the battery pack will feature "reverse charging." According to Prosser, Apple is working on two versions of the battery packs, one that's a standard version and one that's a premium version with reverse...
rosetta 2

Rosetta May Be Removed From M1 Macs in Some Regions on macOS 11.3

Tuesday March 2, 2021 5:20 pm PST by
Installing the upcoming macOS 11.3 software update on an M1 Mac may result in Rosetta 2 being removed in one or more regions around the world. In the third beta of macOS 11.3 seeded to developers for testing today, MacRumors contributor Steve Moser uncovered new strings in the beta's code indicating that "Rosetta will be removed upon installing this update." Another new string reads "Rosetta ...
iphone 12 pro display video

iPhone 13 to Include 1TB Storage Option and LiDAR Across the Board, Says Wedbush Analyst

Monday March 1, 2021 4:00 am PST by
Apple's forthcoming iPhone 13 could include a 1TB storage option for some models and LiDAR Scanners across the entire lineup, according to a report from Wedbush analysts. In a new note to investors, seen by MacRumors, Wedbush analyst Daniel Ives said that initial Asian supply chain checks gave the firm "increased confidence" that Apple's 5G-driven product cycle would extend well into 2022,...
Apple Prefer Lightning Over USB C Feature

iPhone Sticking With Lightning Port Over USB-C for 'Foreseeable Future'

Tuesday March 2, 2021 9:32 am PST by
Apple will retain the Lightning connector on the iPhone for the "foreseeable future," with no intention of switching to USB-C, according to reliable analyst Ming-Chi Kuo. In spite of much of the industry moving toward USB-C, Apple will not be using it to replace the Lightning connector on the iPhone 13, or indeed on any iPhone model for the time being. In a note seen by MacRumors yesterday,...
iphone 12 120hz thumbnail feature

Kuo: iPhone 13 Lineup to Feature Smaller Notch and Larger Batteries, 120Hz Display for Pro Models, and More

Monday March 1, 2021 7:50 am PST by
iPhone 13 models will all feature a smaller notch, while the two Pro models will be equipped with low-power LTPO display technology for a 120Hz refresh rate, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. Subscribe to the MacRumors YouTube channel for more videos. Several other sources have previously claimed that some iPhone 13 models will support a 120Hz refresh...
Screen Shot 2021 03 03 at 11

MagSafe Charging Port for iPhone Appears in Apple Patent

Wednesday March 3, 2021 1:30 am PST by
In a newly granted patent, Apple envisions a type of connectivity port using an iteration of its magnetic MagSafe charger to charge an iPhone, potentially paving the way for a future without Lightning. Submitted to the United States Patent and Trademark Office on Tuesday (via Patently Apple), the patent outlines a three-pinned MagSafe charger, similar to the ones found in older MacBook...
apple transfer google photos 1

Apple Launches Service for Transferring iCloud Photos and Videos to Google Photos

Wednesday March 3, 2021 12:04 pm PST by
Apple this week introduced a new service that's designed to make it quick and easy for iCloud users to transfer their stored photos and videos to Google Photos. As outlined in an Apple support document, you can go to Apple's privacy website and sign in to see the "Transfer a copy of your data" option. If you select this and go through all the steps, Apple will transfer your iCloud photos and ...
galaxy s21 iphone 12 pro max front feature2

Kuo: Some 2022 iPhones to Abandon Notch in Favor of 'Punch-Hole' Display

Monday March 1, 2021 8:05 am PST by
At least some 2022 iPhone models will abandon the notch and switch to a "punch-hole display design" instead, similar to Samsung's recent high-end Galaxy smartphones, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. Kuo said the hole-punch display design will be adopted by high-end 2022 iPhones at a minimum, and if production yields are good enough, all 2022 iPhone...