Apple Named in Class Action Lawsuit Over Carrier IQ Privacy Issues - MacRumors
Skip to Content

Apple Named in Class Action Lawsuit Over Carrier IQ Privacy Issues

carrier iq logo
A group of three law firms late last week announced (via BGR) the filing of a class action lawsuit against Apple, Carrier IQ, and five other companies over privacy issues related to Carrier IQ's logging software The list of defendants also includes hardware manufacturers HTC, Samsung, and Motorola, and carriers AT&T, Sprint, and T-Mobile.

The carriers and manufacturers last month were caught willfully violating customers’ privacy rights in direct violation of federal law. A technology blogger in Connecticut discovered last month that software designed and sold by California-based Carrier IQ, Inc. was secretly tracking personal and sensitive information of the cell phone users without the consent or knowledge of the users. On Nov. 30, 2011, the United States Senate Committee on the Judiciary said in a letter to Carrier IQ that “these actions may violate federal privacy laws.” It added, “this is potentially a very serious matter.”

While it appears that the version of Carrier IQ's software installed on iOS devices is much less capable than that found on Android devices, concerns have still arisen over just what information is being logged and transmitted back to Carrier IQ to be passed on to carriers. For its part, Apple has claimed that it has stopped supporting Carrier IQ in iOS 5 and that it will remove all remaining traces of the service in a future iOS update.

Much of the focus has been on Carrier IQ itself and the carriers that have partnered with the company, but hardware companies have also become involved in the controversy. German regulators have already begun pressing Apple for details on its usage of Carrier IQ data, and other authorities will likely also turn to Apple and other hardware companies as the story continues to develop.

Popular Stories

iOS 27 Next to iPhone

Here's When iOS 27 Rolls Out Today in Every Time Zone [Update: It's Out]

Sunday September 13, 2026 3:00 am PDT by
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking! Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
iOS 27 Icon iPhone

iOS 27 Available Now With These 8 New Features

Monday September 14, 2026 9:00 am PDT by
Update — 10 a.m. Pacific Time: Apple has released iOS 27. During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14. iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update. Below, we have highlighted eight new features and...
Apple iCloud Plus expansion hero

iCloud+ Now Includes Apple TV, Apple Arcade, and Curated Apple Music Stations in Over 100 Countries

Tuesday September 15, 2026 1:43 am PDT by
Apple today announced a new subscription initiative that turns paid iCloud+ subscriptions into a broader services bundle in more than 100 countries. In select countries, Apple says every paid iCloud+ plan, including the cheapest 50GB tier, now includes Apple TV and Apple Arcade "at no additional cost," while family sharing extends the storage, TV and Arcade access to up to five people....

Top Rated Comments

Menopause Avatar
193 months ago
I loathe Carrier IQ but this is like a 5 star orgy for lawyer trolls, Satan's gift for Christmas!
Score: 17 Votes (Like | Disagree)
Chase R Avatar
193 months ago
Good. Regardless of how limited Apple's implementation was of Carrier IQ, they still used it. I'm sick and tired of the tech companies using their customers for research revenue after charging us for the phone and service in the first place.

I hope they make an example out of all the companies listed in this suit. Maybe that'll hold them at bay, for a while.
Score: 11 Votes (Like | Disagree)
falconeight Avatar
193 months ago
I would jump on to it with any phone that I have owned using it. It really upsets me that on one hand they sell you banking apps and on the other they have the ability to record your actions.
Score: 9 Votes (Like | Disagree)
Eriamjh1138@DAN Avatar
193 months ago
I welcome this lawsuit as it will hopefully bring to light exactly what each company does. The problem is I don't believe a word any company says about what they measure, record, store, analyze, etc.
Score: 7 Votes (Like | Disagree)
saving107 Avatar
193 months ago
I knew some lawyer was going to read these headlines for Carrier IQ and think $$$$
Score: 7 Votes (Like | Disagree)
193 months ago
Removing this feature in a prior OS does not abstain Apple from litigation.

But having the user have to choose to turn the feature on from the start does.
Score: 6 Votes (Like | Disagree)