Apple Stopped Supporting Carrier IQ in iOS 5, Complete Removal Coming in Future

In the wake of significant publicity about Carrier IQ, the mobile phone logging software that is able to transmit data back to carriers, Apple has now issued a statement to AllThingsD noting that the company stopped supporting Carrier IQ with iOS 5 on most of its products and that it will completely remove traces of the software in a future software update.

We stopped supporting CarrierIQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt-in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so.

Early evidence had suggested that Carrier IQ has been able to capture significantly more information, including keystrokes and other extremely sensitive information, on Android than on iOS.

carrier iq logo
Research into Carrier IQ's functionality on iOS has indicated that any transmission of information has been limited to phone call and location information, but Apple's statement today suggests that the company has even stopped using that information via Carrier IQ, although it does collect its own anonymized and encrypted information from devices unless users have turned off the diagnostics reporting functionality.

U.S. Senator Al Franken has requested that Carrier IQ explain just what information the software is recording and transmitting and how that information is shared with carriers and potentially other parties. Earlier this year, Franken spearheaded the government inquiry into location tracking concerns related to Apple's iOS and Google's Android platforms.

Top Rated Comments

macrumorsuser10 Avatar
122 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
Score: 23 Votes (Like | Disagree)
macrumorsuser10 Avatar
122 months ago
This really isn't iOS vs. Android. On the Android side, this is a CARRIER thing, so far according to most of the reports (including Gruber's site) the manufacturers (e.g. Samsung, HTC, etc.) weren't involved with this either.

w00master

Wrong. It IS an iOS vs Android thing. Apple does NOT allow carriers to put any unauthorized crapware on their iPhones. It's a walled garden that works. Google does allow carriers to put additional software, skins and, apparently, CarrierIQ.
Score: 11 Votes (Like | Disagree)
chrono1081 Avatar
122 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
This actually has a lot of truth to it.

Everyone who looked at their iPhones before iOS 5 new it collected data unless you turned it off. It is there plain as day. If you missed it, then thats on you since its right in the settings. Not to mention you have the option to turn it off, and it only collects unimportant things, not keystrokes and searches and such that the Android handsets were.

Google is a data mining company. Even though its the OEM's who put this software on there (they control the software to anyone who says the carriers do it), Google will take the heat for letting Android be modified in this fashion.

Another thing, Nokia claims this isn't on their phones, hence more evidence that its the OEM's not the carriers that require this.
Score: 10 Votes (Like | Disagree)
unicorn025 Avatar
122 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.

We stopped supporting CarrierIQ with iOS 5

so you saying apple told you carrieriq was on your phone before then?
Score: 10 Votes (Like | Disagree)
alhedges Avatar
122 months ago
I want to see one person - just one - who has ever been truly hurt, punished, injured or in any other way disenfranchised by a private corporation or public entity due to any of these horrific privacy-smashing civil rights-destroying espionage applications.

I have certain feelings about most complaints I hear about "privacy infringement". It involves laughter, mockery and cynicism.

This is stupid.

I can't show you one person who has been "been truly hurt, punished, injured or in any other way disenfranchised" by a store who put video cameras in bathrooms and changing rooms and allowed employees to see them naked. But most people feel violated by it and don't like it.

I probably wouldn't be "truly" harmed if "Find my Friends" broadcast my location on a public website that anyone could look at. But I would still feel like my privacy was invaded and would not like it.

And if you are okay with corporations abusing your privacy, that's your prerogative. But I'm glad that most people actually care about their privacy and object when corporations spy on them.
Score: 8 Votes (Like | Disagree)
chrono1081 Avatar
122 months ago
Wow... apparently some people are touchy today.


So... is it better then that Apple authorized it on iOS 4 and before?

Google didn't. HTC didn't. Samsung didn't. It was done by the carrier in those cases...

So, what's worse here?

w00master

You are incorrect. If carriers required it then it would be on Nokia phones as well, but according to Nokia, it is not.

Carrier IQ masquerades itself as a diagnostic tool. Apple used it as such. Other OEM's, who are responsible for putting it on there abused its abilities and also made it very hard to remove.
Score: 8 Votes (Like | Disagree)

Top Stories

samsung experience 1

Samsung's 'iTest' Lets You Try a Galaxy Device on Your iPhone

Thursday April 8, 2021 12:42 pm PDT by
Samsung has launched "iTest," an interactive website experience that's designed to allow iPhone users to test out Android on a Galaxy device, or "sample the other side," as Samsung puts it. Subscribe to the MacRumors YouTube channel for more videos. The iTest website is being advertised in New Zealand, according to a MacRumors reader who came across the feature. Visiting the iTest website on...
sonny 2021 ipad mini pro dummies

Leaked Dummy Units Show iPad Mini 6 With Thick Bezels and Home Button, New iPad Pro Models

Thursday April 8, 2021 2:11 am PDT by
Rumors suggest Apple will release refreshed versions of the iPad mini and iPad Pro models in the first half of this year, potentially as soon as this month, and a new leak today has provided us with a possible preview of what to expect in terms of the devices' overall design and camera prospects. Tech leaker and Apple blogger Sonny Dickson this morning shared images on Twitter showing dummy ...
apple music for artists new icon

Apple's Revamped Apple Music for Artists Icon Leads to Speculation About iOS 15 Design Plans

Tuesday April 6, 2021 1:03 pm PDT by
Apple yesterday updated its Apple Music for Artists app with some minor bug fixes and improvements, but also one other notable change -- a new icon. New icon on the right The Apple Music for Artists app now features a simpler, streamlined icon with a pinkish red music logo rather than the multicolored logo that was used before. The icon also has an embossed look that makes it stand out from...
apple find my network

Apple Announces Find My Network With Support for Third-Party Devices

Wednesday April 7, 2021 10:06 am PDT by
Apple today announced the launch of its Find My network accessory program, which is designed to allow third-party Bluetooth devices to be tracked in the Find My app right alongside your Apple devices. According to Apple, the first accessory companies to take advantage of the new Find My integration include Belkin, Chipolo, and VanMoof, with devices set to be available beginning next week. ...
new m1 chip

M1 Mac RAM and SSD Upgrades Found to Be Possible After Purchase

Tuesday April 6, 2021 5:34 am PDT by
Technicians in China have reportedly succeeded in upgrading the memory and storage of the M1 chip, suggesting that Apple's integrated custom silicon for the Mac may be more flexible than previously thought. Reports of maintenance technicians being able to expand the memory and storage of M1 Macs began circulating on Chinese social media over the weekend, but now international reports have...
Intel MBP Is Thin and Lighjt

Intel Ad for 'World's Best Processor' Features a MacBook Pro

Wednesday April 7, 2021 9:51 am PDT by
Intel has been on a relentless marketing drive against Mac computers in recent weeks, positioning them as inferior to Windows laptops powered by Intel processors. In a slight slip-up, however, Intel has accidentally used a MacBook instead of a Windows laptop in one of its newest ads to promote one of its new 11th-generation chips as "the world's best processor." The ad appeared on Reddit and ...
tmobile 5g modem

T-Mobile Launches Unlimited 5G Home Internet for $60/Month

Wednesday April 7, 2021 2:18 pm PDT by
T-Mobile today hosted an Un-carrier event where the company announced the launch of a a new 5G home internet plan, which is priced at $60 per month and offers unlimited data. The service is available to more than 30 million Americans across much of the United States, including 10 million households in rural areas not typically able to access reliable broadband. Connectivity will be either 4G ...
iMessage Android featured

Apple's Rationale for Not Bringing iMessage to Android Revealed in Legal Documents

Friday April 9, 2021 2:22 am PDT by
It's no secret that Apple sees iMessage as a big enough selling point to keep the service exclusive to Apple devices, however new court filings submitted by Epic Games in its ongoing lawsuit with the company reveal just how Apple executives have rationalized their decision not to develop a version of iMessage for Android. Apple clearly recognizes the power that iMessage has to keep users...
14

Apple Seeds Seventh Betas of iOS 14.5 and iPadOS 14.5 to Developers [Update: Public Beta Available]

Wednesday April 7, 2021 10:04 am PDT by
Apple today seeded the seventh betas of upcoming iOS 14.5 and iPadOS 14.5 updates to developers for testing purposes, with the new beta updates coming one week after Apple released the sixth iOS and iPadOS 14.5 betas. iOS and iPadOS 14.5 can be downloaded through the Apple Developer Center or over the air after the proper profile has been installed on an iPhone or iPad. iOS 14.5 is the...
ipad pro and macbook pro

iPad and MacBook Production Reportedly Delayed Due to Global Chip Shortage

Thursday April 8, 2021 2:31 am PDT by
Apple is facing a global shortage of certain components for some of its MacBook and iPad models, causing the Cupertino tech giant and its suppliers to postpone production of the products, according to a new report from Nikkei Asia. According to the report, MacBook production is being hindered due to the shortage of chips mounted onto the circuit board before final assembly, which is a key...