Apple Stopped Supporting Carrier IQ in iOS 5, Complete Removal Coming in Future

In the wake of significant publicity about Carrier IQ, the mobile phone logging software that is able to transmit data back to carriers, Apple has now issued a statement to AllThingsD noting that the company stopped supporting Carrier IQ with iOS 5 on most of its products and that it will completely remove traces of the software in a future software update.

We stopped supporting CarrierIQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt-in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so.

Early evidence had suggested that Carrier IQ has been able to capture significantly more information, including keystrokes and other extremely sensitive information, on Android than on iOS.

carrier iq logo
Research into Carrier IQ's functionality on iOS has indicated that any transmission of information has been limited to phone call and location information, but Apple's statement today suggests that the company has even stopped using that information via Carrier IQ, although it does collect its own anonymized and encrypted information from devices unless users have turned off the diagnostics reporting functionality.

U.S. Senator Al Franken has requested that Carrier IQ explain just what information the software is recording and transmitting and how that information is shared with carriers and potentially other parties. Earlier this year, Franken spearheaded the government inquiry into location tracking concerns related to Apple's iOS and Google's Android platforms.

Top Rated Comments

macrumorsuser10 Avatar
132 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
Score: 23 Votes (Like | Disagree)
macrumorsuser10 Avatar
132 months ago
This really isn't iOS vs. Android. On the Android side, this is a CARRIER thing, so far according to most of the reports (including Gruber's site) the manufacturers (e.g. Samsung, HTC, etc.) weren't involved with this either.

w00master

Wrong. It IS an iOS vs Android thing. Apple does NOT allow carriers to put any unauthorized crapware on their iPhones. It's a walled garden that works. Google does allow carriers to put additional software, skins and, apparently, CarrierIQ.
Score: 11 Votes (Like | Disagree)
chrono1081 Avatar
132 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
This actually has a lot of truth to it.

Everyone who looked at their iPhones before iOS 5 new it collected data unless you turned it off. It is there plain as day. If you missed it, then thats on you since its right in the settings. Not to mention you have the option to turn it off, and it only collects unimportant things, not keystrokes and searches and such that the Android handsets were.

Google is a data mining company. Even though its the OEM's who put this software on there (they control the software to anyone who says the carriers do it), Google will take the heat for letting Android be modified in this fashion.

Another thing, Nokia claims this isn't on their phones, hence more evidence that its the OEM's not the carriers that require this.
Score: 10 Votes (Like | Disagree)
unicorn025 Avatar
132 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.

We stopped supporting CarrierIQ with iOS 5

so you saying apple told you carrieriq was on your phone before then?
Score: 10 Votes (Like | Disagree)
alhedges Avatar
132 months ago
I want to see one person - just one - who has ever been truly hurt, punished, injured or in any other way disenfranchised by a private corporation or public entity due to any of these horrific privacy-smashing civil rights-destroying espionage applications.

I have certain feelings about most complaints I hear about "privacy infringement". It involves laughter, mockery and cynicism.

This is stupid.

I can't show you one person who has been "been truly hurt, punished, injured or in any other way disenfranchised" by a store who put video cameras in bathrooms and changing rooms and allowed employees to see them naked. But most people feel violated by it and don't like it.

I probably wouldn't be "truly" harmed if "Find my Friends" broadcast my location on a public website that anyone could look at. But I would still feel like my privacy was invaded and would not like it.

And if you are okay with corporations abusing your privacy, that's your prerogative. But I'm glad that most people actually care about their privacy and object when corporations spy on them.
Score: 8 Votes (Like | Disagree)
chrono1081 Avatar
132 months ago
Wow... apparently some people are touchy today.


So... is it better then that Apple authorized it on iOS 4 and before?

Google didn't. HTC didn't. Samsung didn't. It was done by the carrier in those cases...

So, what's worse here?

w00master

You are incorrect. If carriers required it then it would be on Nokia phones as well, but according to Nokia, it is not.

Carrier IQ masquerades itself as a diagnostic tool. Apple used it as such. Other OEM's, who are responsible for putting it on there abused its abilities and also made it very hard to remove.
Score: 8 Votes (Like | Disagree)

Popular Stories

airpodsinear 1

AirPods Save Woman's Life With Feature Everyone Should Know

Friday January 21, 2022 2:13 am PST by
Apple's AirPods have been credited with saving a woman's life after a potentially fatal fall, People reports. When a 60-year-old florist in New Jersey tripped and hit her head in her studio, she lost consciousness and awoke heavily bleeding. With nobody around to call for help, she realized she had her AirPods in, and used a "Hey Siri" command to call 911. An operator was able to stay on the ...
maxresdefault

Review: M1 Max MacBook Pro After Three Months

Wednesday January 19, 2022 11:30 am PST by
It's now been a few months since the M1 Pro and M1 Max MacBook Pro models launched in October, and MacRumors video editor Dan Barbera has been using one of the new machines since they debuted. Over on the MacRumors YouTube channel, Dan has shared a three month review of his MacBook Pro to see how it has held up over time and how it's changed his workflow. Subscribe to the MacRumors YouTube ...
iphone se 2020 top

New iPhone SE Likely to Launch in April Based on Production Timeframe

Wednesday January 19, 2022 6:44 am PST by
Apple suppliers will begin producing display panels for the third-generation iPhone SE this month, with final assembly of the device likely to start in March, according to information shared by display industry consultant Ross Young. Based on this production timeframe, Young believes the third-generation iPhone SE is likely to launch in the second half of April, or perhaps in early May at...
iphone 13 earpods

Apple to Stop Including EarPods With Every iPhone Sold in France From Next Week

Friday January 21, 2022 3:21 am PST by
Apple will no longer include EarPods with every iPhone sold in France, starting on January 24, according to a notice posted by a French carrier (via iGeneration). Apple was previously required to include EarPods in the box with the iPhone due to a French law that required every smartphone sold in the country to come with a "handsfree kit," but the law has now been changed in favor of reducing the ...
Spring 2022 Apple Products Feature

New iPad Air, Macs, and iPhone SE With 5G Likely to Be Announced at Apple Event This Spring

Thursday January 20, 2022 8:32 am PST by
Earlier this week, Bloomberg's Mark Gurman tweeted that Apple "will be holding a spring event" to announce a new iPhone SE and other hardware. In a recent edition of his newsletter, Gurman said the event is likely to occur in March or April. Gurman did not elaborate on what "other hardware" will be announced at Apple's purported spring event, but rumors suggest at least four products are...
peloton tv workout cardio

Apple Floated as Potential Buyer of Peloton

Friday January 21, 2022 6:11 am PST by
Following months of bleak news about Peloton's "precarious state," including the revelation that it has halted production of its bikes and treadmills, Apple is being floated as a potential buyer of Peloton's troubled fitness business. Yesterday, CNBC reported that Peloton will temporarily stop production of its connected fitness products due to a "significant reduction" in consumer demand, a ...
apple watch series 7 aluminum colors yellowbg

Apple Watch Charging Bug Fixed in watchOS 8.4 Release Candidate

Thursday January 20, 2022 4:01 pm PST by
The watchOS 8.4 release candidate that was seeded to developers and beta testers this morning addresses an ongoing bug that could cause some Apple Watch chargers not to work properly with the Apple Watch. Back in December, we reported on a growing number of charging issues that Apple Watch Series 7 owners were facing. Since watchOS 8.3, there have been a number of complaints about...
appleprivacyad cleaned

iOS 15 Patched Security Hole That Potentially Exposed Users' Private Apple ID Information to Third-Party Apps

Thursday January 20, 2022 3:32 am PST by
Apple patched two significant security vulnerabilities when it released iOS 15 that could have potentially exposed users' private Apple ID information and in-app search history to malicious third-party apps and allowed apps to override user Privacy preferences, Apple has revealed in a recent support document update. With most iOS, macOS, tvOS, and watchOS updates, Apple provides a list of...
safari icon blue banner

macOS Monterey 12.2 and iOS 15.3 Release Candidates Fix Safari Bug That Leaks Browsing Activity

Thursday January 20, 2022 1:30 pm PST by
The macOS Monterey 12.2 and iOS 15.3 release candidates that came out today appear to address a Safari bug that could cause your recent browsing history and details about your identity to be leaked to malicious entities. As shared last week by browser fingerprinting service FingerprintJS, there is an issue with the WebKit implementation of the IndexedDB JavaScript API. Any website that uses...