Apple Retail Stores to Allow Self-Checkout via iOS App for Accessory Purchases

apple store app iconMacRumors has learned that Apple is planning to launch an update to its retail store iOS app that will allow consumers to utilize self-checkout for purchases of accessories and other shelf-stocked items at the company's retail stores. According to our source, self-checkout purchases will be charged via the Apple Store app to the customer's iTunes Store account.

It is not entirely clear what will happen once a user has checked out via the app, although store employees will of course be on the lookout for store visitors walking out with merchandise in hand, as they are already. Customers who have made a purchase through self-checkout will be able to show an emailed receipt to any employee, confirming their purchase.

High value products such as Macs, iPhones, and iPods are kept in the stockroom at Apple retail stores, meaning that customers purchasing these items will still require assistance from a store employee. We have, however, been told that customers will be able to pre-purchase these items through the app and simply pick them up with the assistance of a store employee. But for the plethora of accessories, cases, and other items stocked directly on the sales floor at Apple retail stores customers will soon be able to purchase these items without needing to catch the attention of a store employee with an EasyPay device to complete the transaction.

Heylookitseric is reporting similar information, claiming that the update to the Apple Store app enabling self-checkout is scheduled to arrive on November 3rd. The report also notes that Apple will continue to expand its program allowing customers to have their orders from the online Apple store shipped to their local Apple retail stores for pickup. That program launched at the company's three San Francisco stores last Wednesday and is now available at all sixteen stores in the Bay Area with further expansion apparently coming soon.

Finally, Apple is said to be enhancing its online store to allow a single order of multiple items to be routed to different shipping addresses. Rolling out in time for the holiday shopping period, the enhancement will be particularly useful for customers wishing to purchase all of their Apple gift items in a single transaction and have them shipped to different recipients at checkout.

Top Rated Comments

arn Avatar
161 months ago

That being said, this is awesome news. I once left an Apple store without buying what I came in for because I was never able to get someone to check me out. After trying for 15 minutes I gave up and ended up buying it online even though they had it right there in the store.
100% agree. You end up having to awkwardly stalk someone by lurking at a socially acceptable distance while they are talking to another customer.

arn
Score: 8 Votes (Like | Disagree)
Small White Car Avatar
161 months ago
I'm not 100% clear on how this will work, but I'm guessing that Apple's probably thought about this longer than I have. So I'm sure that they've figured it all out somehow.

That being said, this is awesome news. I once left an Apple store without buying what I came in for because I was never able to get someone to check me out. After trying for 15 minutes I gave up and ended up buying it online even though they had it right there in the store.

If the Apple stores are going to do away with lines like they have, it's great to see them expand the methods of checking out. Because the current system is only great some of the time.
Score: 7 Votes (Like | Disagree)
JS3 Avatar
161 months ago
This sounds like it would be a loss prevention nightmare.lol.
Score: 6 Votes (Like | Disagree)
staccato83 Avatar
161 months ago
They needed to this for a while now. I have stood around many times waiting to miraculously catch eyes with an employee to no avail.
Score: 4 Votes (Like | Disagree)
teggs Avatar
161 months ago
Alot of shops in UK are currently doing £25 itunes vouchers for £20. Does this mean i could buy £1000 worth of itunes vouchers for £800 and buy the base imac currently at £999 on apple store app?
Score: 3 Votes (Like | Disagree)
anjinha Avatar
161 months ago
i wonder if they are going to add more employees, more positions. I'm just like most of you that its hard enough to get someone to help you how are they gonna monitor the door with people always searching for freed up employees. but like the first person said they have thought about this longer than us.

great idea if it works tho.

I'm wondering about that too but if you think about it it won't be much different than it is now. Currently most Apple Stores don't have checkouts, you just pay with employees via their EasyPay gizmo, you get your receipt emailed to you and they do offer you a bag that you might decline. So you still end up just walking out with an item.
Score: 2 Votes (Like | Disagree)

Popular Stories

Beyond iPhone 13 Better Blue Face ID Single Camera Hole

Six Reasons to Wait for Next Year's iPhone 17

Thursday February 22, 2024 4:20 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone Notch

Apple Explored These Notch and Dynamic Island Designs for iPhones

Friday February 23, 2024 2:05 pm PST by
With the iPhone 14 Pro models in 2022, Apple introduced the Dynamic Island, which can morph and expand to display system alerts, sports scores, and a variety of other information. The feature makes the space surrounding the front camera and Face ID sensors useful compared to the notch on older iPhone models. Apple explored a variety of ideas for the iPhone's notch area over the years before...
General Apps Messages

iOS 17.4 to Add This 'Groundbreaking' New Messaging Feature

Friday February 23, 2024 5:05 am PST by
With iOS 17.4, set to arrive in March 2024, Apple is bringing a new cryptographic security feature to iMessage called PQ3. This "groundbreaking" and "state-of-the-art" protocol provides "extensive defenses against even highly sophisticated quantum attacks," according to Apple. Let's break down what that means. Apple's iMessage service already supports end-to-end encryption, but security...
cracked glass vision pro

Handful of Apple Vision Pro Units Develop Identical Crack in Cover Glass

Friday February 23, 2024 4:46 am PST by
A small number of Apple Vision Pro owners have claimed that their headsets developed a hairline crack down the middle of the front cover glass, despite having never been dropped or mishandled. Photo of hairline crack in Vision Pro front glass (credit: Reddit user Inphenite) The first report was posted in the subreddit /r/VisionPro about 18 days ago, and several more have appeared in the last...
New Macs iPads iOS 17 4

What to Expect at Potential Apple Event in March: iPads, Macs, and More

Friday February 23, 2024 8:35 am PST by
Apple often holds its first media event of the year in March, so the company could be just weeks away from announcing new products. Below, we have outlined what to expect from a potential Apple Event this March. Past Apple Events in March Apple has held five events in March since 2015:Monday, March 9, 2015 Monday, March 21, 2016 Tuesday, March 27, 2018 Monday, March 25, 2019 Tuesday,...
iOS 17

When Will Apple Release iOS 17.4 for iPhones?

Friday February 23, 2024 11:56 am PST by
Apple has been beta testing iOS 17.4 for nearly a month now. Below, we explain when the update is likely to be released to all users. In its press release announcing major App Store changes in the EU, which were implemented in response to new regulations under the EU's Digital Markets Act, Apple confirmed that iOS 17.4 will be released at some point in March:Developers can learn about these...
Next Generation CarPlay Porsche 1

Apple Launching Next-Generation CarPlay This Year With These New Features

Wednesday February 21, 2024 2:03 pm PST by
Apple recently updated its website to confirm that the first vehicle models with next-generation CarPlay support will debut "in 2024." This wording is shown on Apple's regional websites for the U.S., Canada, Australia, New Zealand, and many other countries. The iOS 17.4 beta includes code-level references to eight new CarPlay apps:Auto Settings: This app will let you manage paired iPhones...