Sprint and Apple Working On "Issue" With iPhone Data Speeds - MacRumors
Skip to Content

Sprint and Apple Working On "Issue" With iPhone Data Speeds

by

sprintspeed1
In the days after the iPhone launched on Sprint, a number of customers complained about extremely slow data speeds on Sprint's network. Sprint initially denied that there were any problems, but now a report from TheNextWeb suggests that is a problem with Sprint's iPhone data speeds:

Now it seems that an internal email has been sent to Sprint representatives, informing them that Apple and Sprint are working together on a “confirmed nationwide issue” dealing with the slow data rates many users are experiencing. There was no information about what the cause of the issues are or what the expected resolution date might be.

The email did contain a reference to a ‘Service Settings’ update, which sounds like it could be referring to the carrier settings file that contains access point info for the carriers.

The iPhone 4 and iPhone 4S broke Sprint's "device family" one-day sales record on October 14, the first day the phones were available on the network.

Popular Stories

Apple Watch Ultra 2 Black Titanium

New Apple Watch Series 12 and Apple Watch Ultra 4 Features Revealed

Sunday August 30, 2026 7:54 am PDT by
Bloomberg's Mark Gurman today further outlined what to expect from the Apple Watch Series 12 and Apple Watch Ultra 4 set to be unveiled on September 9. While it was initially rumored that Touch ID may be coming to the Apple Watch this year, Gurman reiterated that he does not expect the Series 12 or Ultra 4 to have any major design changes compared to the current Series 11 and Ultra 3 models. ...
Read Full Article • 151 comments
Mac mini vs Studio Feature Sans Text 1

Apple Caught Off Guard by AI Demand for Mac Mini and Mac Studio

Sunday August 30, 2026 8:52 am PDT by
Apple's unusually timed announcement of new Mac mini and Mac Studio models this week was driven by unexpectedly strong enterprise appetite for AI hardware, according to The Information. Apple normally releases new Mac models in the autumn, closer to October or November, making this week's announcement unusually early, falling just before the anticipated arrival of new iPhone models. The...
Read Full Article • 250 comments
Apple Surprise Shine

Apple Event: Six New Products to Expect on September 9

Thursday August 27, 2026 8:00 am PDT by
Apple has announced that it will be holding an event on Wednesday, September 9 at 10 a.m. Pacific Time, with the company widely expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, its first-ever foldable iPhone, and more. Other products expected to be announced at the event include an Apple Watch Series 12 with a ceramic case option, an Apple Watch Ultra 4, AirPods 5 with and without...
Read Full Article • 55 comments

Top Rated Comments

D
DblHelix
194 months ago
GSM ftw

Only if you are in the right part of the country. In SF on AT&T the fastest I have ever seen is 175 ms ping and 1.5 down. Fastest I have seen anywhere in the bay area is 110 ping and 3.2 down.
Score: 5 Votes (Like | Disagree)
T
TheRealHershey
194 months ago
I've averaged 150k 3G data speeds on my EVO 4G on Sprint for over a year, and now on my iPhone 4S. I've spent countless hours talking on the phone to their horrible CSRs, and have concluded, I know more about their network and how a network works than they do. Their network is over capacity in a lot of areas, and this problem isn't limited to just the iPhone - they're just trying to pad everyone past the 14 day return policy.
Score: 5 Votes (Like | Disagree)
S
swester
194 months ago
Meh. I get wi-fi just about everywhere I need it, and the Sprint speeds are fine for website browsing and basic multimedia use. Reception and call quality are excellent, and I get to utilize the Verizon network when outside of Sprint territory. Oh - and I have unlimited texts, data, and 1600 shared minutes in addition to unlimited mobile-to-mobile calling on any network.

I'm saving about $750 over the course of my contract. So any boost in speed Sprint provides will be a nice treat, but either way Sprint is the route I'd prefer. Speed tests are a fun way to impress your friends, but I don't see much real world benefit for my purposes.
Score: 4 Votes (Like | Disagree)
daneoni Avatar
daneoni
194 months ago
GSM ftw
Score: 4 Votes (Like | Disagree)
Bawstun Avatar
Bawstun
194 months ago


Sprint has very slow 3G. That problem won't be fixed anytime soon.

That isn't the issue that I and thousands others are having. (at least I don't think it is)

For me...slow is 0.50 mbps. And that's FINE. I can watch Netflix on that, I can YouTube on that, I can play Pandora on that. Things at least...WORK.

What I and others are getting right now is 0.00-0.04

Sometimes when I run a speed test it stays flatlined at 0.00-0.01.

That's an issue, not just "slow 3G" IMO.

----------

Even after it's fixed you'll still have sub-par speeds compared to AT&T. :/

Yeah, well, I wasn't grandfathered in for unlimited data. And with no other option other than paying for TETHERING that I wasn't going to use, I couldn't get more data than 2GB.

What's the point of having an iPhone if I can go over my monthly allotment in 4 or 5 days playing Pandora or streaming YouTube videos? An iPhone with 2GB of data (or an extra $10 per GB) is sort of senseless.
Score: 4 Votes (Like | Disagree)
T
Tiger8
194 months ago
Even after it's fixed you'll still have sub-par speeds compared to AT&T. :/

I used to have MEDIOCORE speeds, coverage, and even PHONE on AT&T on an iPhone 3Gs.

My iPhone 4s on Sprint is working very well. Yes, it is slightly slower, but 1.3 Mbps is nothing to frown upon. I was very worried last week reading the reviews but I am glad I activated my phone anyway.

So at least for me, 4s is a faster phone on a faster network on Sprint. I am sure 4s works well for those on AT&T as well, if they are lucky to have decent coverage.
Score: 4 Votes (Like | Disagree)
Read All Comments