Sprint and Apple Working On "Issue" With iPhone Data Speeds - MacRumors
Skip to Content

Sprint and Apple Working On "Issue" With iPhone Data Speeds

by

sprintspeed1
In the days after the iPhone launched on Sprint, a number of customers complained about extremely slow data speeds on Sprint's network. Sprint initially denied that there were any problems, but now a report from TheNextWeb suggests that is a problem with Sprint's iPhone data speeds:

Now it seems that an internal email has been sent to Sprint representatives, informing them that Apple and Sprint are working together on a “confirmed nationwide issue” dealing with the slow data rates many users are experiencing. There was no information about what the cause of the issues are or what the expected resolution date might be.

The email did contain a reference to a ‘Service Settings’ update, which sounds like it could be referring to the carrier settings file that contains access point info for the carriers.

The iPhone 4 and iPhone 4S broke Sprint's "device family" one-day sales record on October 14, the first day the phones were available on the network.

Popular Stories

Foldable iPhone 2023 Feature 1

Gurman: iPhone Ultra Wows Early Testers, Except for Its Camera

Sunday August 23, 2026 11:19 am PDT by
Apple's upcoming foldable iPhone Ultra is winning over the few people who have had hands-on time with the device, though the camera setup may leave some users wanting, according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, Gurman says people who have used the device – which is reportedly referred to internally as the iPhone Ultra – like how it fits in your...
Read Full Article • 205 comments
Four iPhone 18 Pro Colors Mock Feature

iPhone 18 Pro: Pre-Orders and Release Date

Thursday August 20, 2026 8:00 am PDT by
Apple has yet to reveal when the iPhone 18 Pro and iPhone Ultra will be announced and released, but the dates usually follow a familiar pattern. As usual, the iPhone event is expected to take place in the first half of September. Labor Day falls on September 7 this year. The last time the holiday was on that day was in 2020, but the iPhone event that year was delayed until October due to...
Read Full Article • 20 comments
Rivian Explains Why CarPlay Debate Will Become Completely Obsolete Feature

iOS 27 Introduces CarPlay's Biggest New Feature in Years

Monday August 17, 2026 2:38 pm PDT by
Back at WWDC 2025, Apple revealed that it was planning to allow CarPlay users to watch video via AirPlay in their vehicles while they are not driving, but we did not hear many specific details about this functionality until recently. In a WWDC 2026 video aimed at developers, Apple said the CarPlay video feature is available in new vehicles that support it. When playing a video in an iPhone...
Read Full Article

Top Rated Comments

D
DblHelix
194 months ago
GSM ftw

Only if you are in the right part of the country. In SF on AT&T the fastest I have ever seen is 175 ms ping and 1.5 down. Fastest I have seen anywhere in the bay area is 110 ping and 3.2 down.
Score: 5 Votes (Like | Disagree)
T
TheRealHershey
194 months ago
I've averaged 150k 3G data speeds on my EVO 4G on Sprint for over a year, and now on my iPhone 4S. I've spent countless hours talking on the phone to their horrible CSRs, and have concluded, I know more about their network and how a network works than they do. Their network is over capacity in a lot of areas, and this problem isn't limited to just the iPhone - they're just trying to pad everyone past the 14 day return policy.
Score: 5 Votes (Like | Disagree)
S
swester
194 months ago
Meh. I get wi-fi just about everywhere I need it, and the Sprint speeds are fine for website browsing and basic multimedia use. Reception and call quality are excellent, and I get to utilize the Verizon network when outside of Sprint territory. Oh - and I have unlimited texts, data, and 1600 shared minutes in addition to unlimited mobile-to-mobile calling on any network.

I'm saving about $750 over the course of my contract. So any boost in speed Sprint provides will be a nice treat, but either way Sprint is the route I'd prefer. Speed tests are a fun way to impress your friends, but I don't see much real world benefit for my purposes.
Score: 4 Votes (Like | Disagree)
daneoni Avatar
daneoni
194 months ago
GSM ftw
Score: 4 Votes (Like | Disagree)
Bawstun Avatar
Bawstun
194 months ago


Sprint has very slow 3G. That problem won't be fixed anytime soon.

That isn't the issue that I and thousands others are having. (at least I don't think it is)

For me...slow is 0.50 mbps. And that's FINE. I can watch Netflix on that, I can YouTube on that, I can play Pandora on that. Things at least...WORK.

What I and others are getting right now is 0.00-0.04

Sometimes when I run a speed test it stays flatlined at 0.00-0.01.

That's an issue, not just "slow 3G" IMO.

----------

Even after it's fixed you'll still have sub-par speeds compared to AT&T. :/

Yeah, well, I wasn't grandfathered in for unlimited data. And with no other option other than paying for TETHERING that I wasn't going to use, I couldn't get more data than 2GB.

What's the point of having an iPhone if I can go over my monthly allotment in 4 or 5 days playing Pandora or streaming YouTube videos? An iPhone with 2GB of data (or an extra $10 per GB) is sort of senseless.
Score: 4 Votes (Like | Disagree)
T
Tiger8
194 months ago
Even after it's fixed you'll still have sub-par speeds compared to AT&T. :/

I used to have MEDIOCORE speeds, coverage, and even PHONE on AT&T on an iPhone 3Gs.

My iPhone 4s on Sprint is working very well. Yes, it is slightly slower, but 1.3 Mbps is nothing to frown upon. I was very worried last week reading the reviews but I am glad I activated my phone anyway.

So at least for me, 4s is a faster phone on a faster network on Sprint. I am sure 4s works well for those on AT&T as well, if they are lucky to have decent coverage.
Score: 4 Votes (Like | Disagree)
Read All Comments