T-Mobile USA Executive Offers Letter to Customers Regarding Lack of iPhone - MacRumors
Skip to Content

T-Mobile USA Executive Offers Letter to Customers Regarding Lack of iPhone

With Sprint set to join AT&T and Verizon in offering the iPhone in the United States, T-Mobile appears to be the last of the four major carriers that will be without the device. While a few rumors had allowed those looking for an iPhone on T-Mobile to hold out hope, an internal news posting revealed that the carrier's Chief Marketing Office Cole Brodman had confirmed at a company town hall meeting that T-Mobile USA would not be offering the iPhone 5 this year.

t mobile usa logo
Brodman has now followed up with an open letter to T-Mobile customers, thanking them for their loyalty and making clear that the carrier is interested in carrying the iPhone.

We’ve heard from many customers who love their T-Mobile service, but are disappointed that we don’t carry the iPhone. To these customers, first, thank you for your business. Please know that we think the iPhone is a great device and Apple knows that we’d like to add it to our line-up. Today, there are over a million T-Mobile customers using unlocked iPhones on our network. We are interested in offering all of our customers a no-compromise iPhone experience on our network.

Brodman offers no additional details on the state of negotiations between T-Mobile USA and Apple, instead promoting the company's latest Android handsets and positioning them as able to "rival or beat" any other smartphone on the market, "including the iPhone."

AT&T is in the process of trying to acquire T-Mobile USA, although it has run into opposition from the U.S. government and rival carriers. Regardless, AT&T has indicated that T-Mobile USA would be operated independently from AT&T for some time after the completion of the merger, so it is unclear how quickly T-Mobile might be able to gain the iPhone even under that scenario.

Related Forum: iPhone

Popular Stories

duo aquarium

More Fun iPhone Duo Apps: 30 New Picks to Try

Friday November 6, 2026 3:27 pm PST by
When the iPhone Duo launched, we shared a list of some of the fun apps developers created for the new form factor. Two weeks out, developers are continuing to come up with fresh ideas, so we thought we'd share some of our favorites. Games Marbles Unhinged ($2.99) - Marbles Unhinged is a marble maze designed for the Duo. When you fold it, the floor turns into a ramp. If you stand the top...
apple pro tell logo

Apple Launching Five New Products Today

Thursday November 5, 2026 12:59 am PST by
Apple is launching five new products on Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models. The following new products will be available from today: iPad mini with OLED display and A20 Pro chip iMac with M6 chip 14-inch MacBook Pro with M6 chip 14-inch MacBook Pro with OLED touchscreen 16-inch MacBook Pro with OLED...
silver iphone 18 pro

Apple Rumored to Drop the iPhone's Action Button Next Year

Friday November 6, 2026 6:07 am PST by
Apple plans to merge the iPhone's Action button with the Camera Control starting next year, according to the leaker known as "Instant Digital." In a new post on Weibo, the leaker claimed that a single press of the combined button would open the camera, while a long press would trigger the function assigned to the Action button. They explicitly clarified that the dedicated Action button would ...

Top Rated Comments

197 months ago
They are literally begging for the iPhone.

:apple:
Score: 14 Votes (Like | Disagree)
Agent OrangeZ Avatar
197 months ago
Pick the common GMS frequencies and you might get the phone next time.
T-Mobile does have "common GSM frequencies." Their GSM/Edge network is 100% 1900Mhz. But there is only so much spectrum to go around and the big 3 gobbled it all up. That is why T-Mobile was nearly 2 years late launching 3G. They didn't have enough spectrum. So, the government offered up 1700Mhz AWS spectrum and T-Mobile led the charge along with Cricket and Metro PCS in the auction.

T-Mobile isn't using 1700Mhz as it's "choice." It's all that is left. But hell... Apple made a special CDMA iPhone 4 for Verizon... why not make an AWS iPhone for T-Mobile?

Even then... AT&T is gobbling up T-Mobile for their 1700mhz spectrum to deploy LTE on it. So it is "good enough" for AT&T. And I am sure that when the 2012 iPhone launches with LTE, Apple will support 1700Mhz LTE for AT&T along with both sides of the 700Mhz spectrum for Verizon and AT&T both.

And Sprint? Sprint is currently running WiMax at 2500 Mhz spectrum. When they convert to LTE (not "if"... "WHEN"), then we will have LTE 2500Mhz too.

Like Samsung, HTC and Moto learned a long time ago... you have to learn to accept it all.
Score: 12 Votes (Like | Disagree)
197 months ago
i use my 3GS on t-mobile...

quite frankly, i LOVE not being required to have a data plan. Everywhere has wifi these days, and when I REALLY want to use the net on the go, I tether to my iPad. I personally think it's TOTAL CRAP that carriers require a seperate data package for each of your devices, and am glad that I can use my iPhone how i want, with whom I want.
Score: 9 Votes (Like | Disagree)
Agent-P Avatar
197 months ago
I hope the iPhone 5 ends up supporting the T-Mobile frequencies even if T-Mobiel doesn't officially end up carrying the iPhone. By my math, buying an iPhone unlocked outright and coupling it with T-Mobile's cheaper plans saves me a few hundred over AT&T and Verizon (over the course of a 24 month contract).
Score: 7 Votes (Like | Disagree)
chirpie Avatar
197 months ago
It's odd to acknowledge but then not address the issue in any meaningful way. In business you never say "sorry" unless it's blatantly your fault, and you never bring up a shortcoming unless you aim to deflect it properly.

This just seems... weird.
Score: 7 Votes (Like | Disagree)
wordoflife Avatar
197 months ago
I think iPhone could save T-Mobile. Hell, I'd switch.



Maybe.
Score: 6 Votes (Like | Disagree)
Latest Stories
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
7 hours ago
Apple Taking New Approach to Developing iOS 28 and macOS 28
Apple Taking New Approach to Developing iOS 28 and macOS 28
9 hours ago
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
1 day ago
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
1 day ago
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
1 day ago
More Fun iPhone Duo Apps: 30 New Picks to Try
More Fun iPhone Duo Apps: 30 New Picks to Try
2 days ago
Hands-On With Apple's New OLED Touchscreen MacBook Pro
Hands-On With Apple's New OLED Touchscreen MacBook Pro
2 days ago
Apple Store With All-New Design Opening Soon in Southern California
Apple Store With All-New Design Opening Soon in Southern California
2 days ago
Control the Glowing Apple Logo on Your New MacBook Pro
Control the Glowing Apple Logo on Your New MacBook Pro
2 days ago
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
2 days ago
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
2 days ago
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
2 days ago
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
2 days ago
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
2 days ago
Apple Releasing Yet Another Two New Products Next Week
Apple Releasing Yet Another Two New Products Next Week
2 days ago
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
2 days ago
Apple Rumored to Drop the iPhone's Action Button Next Year
Apple Rumored to Drop the iPhone's Action Button Next Year
2 days ago
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
2 days ago
Apple Music Classical Updated With New Icon and Refreshed Design
Apple Music Classical Updated With New Icon and Refreshed Design
2 days ago
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
3 days ago
Apple Surveys iPhone Duo Buyers About Crease and Camera
Apple Surveys iPhone Duo Buyers About Crease and Camera
3 days ago
Apple's First Touchscreen Mac is Now Arriving to Customers
Apple's First Touchscreen Mac is Now Arriving to Customers
3 days ago
Claude Gets Personal Finance Feature With Bank Account Linking
Claude Gets Personal Finance Feature With Bank Account Linking
3 days ago
Apple Arcade Adds Crossy Road Rush and NBA 2K27
Apple Arcade Adds Crossy Road Rush and NBA 2K27
3 days ago
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
3 days ago
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
3 days ago
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
3 days ago
Apple Announces a New Mac Sales Record
Apple Announces a New Mac Sales Record
3 days ago
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
3 days ago
Instagram's Edits Video Editor is Now Available on Mac
Instagram's Edits Video Editor is Now Available on Mac
3 days ago