I just care that what I sell every day are authentic Apple products, and that our customers don’t come back to me to complain about the quality of the products.
This is what an employee at the fake Apple Store in Kunming, China told a reporter for the Wall Street Journal. Earlier this week we reported on these counterfeit Apple Store that appeared in China, that closely mimicked the layout of Apple's own retail stores.
The WSJ couldn't get in touch with the owner or manager of the store, but did get in touch with a salesperson who confirmed that the store was not an authorized reseller -- but did sell genuine Apple products at the same prices as those on Apple's website.
The salesperson said it didn't "make much of a difference" if they were authorized. Instead, as the quote above illustrates, the staff in the store simply want to do a good job selling Apple products -- just like the authentic employees at an Apple Retail Store.
Apple Store Sanlitun, Beijing, China
Regarding the counterfeit stores, the salesperson felt his "store should be one of the best in terms of scale and the level of professionalism," noting that the employee t-shirts and name lanyards give it a similar look and feel to the authentic Apple Stores in China, in Beijing and Shanghai.
I find the smugness and audacity of an Apple Store employee increases with the distance from Cupertino and distance from a tech industry hub. A friend of mine was back east, I think Rochester, NY, to visit family and help get a printer for his mother who owned a Mac. My friend is no civilian and has done several designs in Silicon Valley that are on retail shelves.
They get to the local Apple store and this Apple store employee, a kid just out of high school, starts to talk down to my friend's mom on what kind of printer to get. My friend interjected knowing this guy was just trying to up-sell a higher end printer with features that are not needed. The kid, in a smug note, starts to talk down to him when questioning the selection. My friend then firmly says, "That is it! Quit with the up-sell and I doubt if you know more about the Apple product line that me." Post-high school red-shirt kid totally breaks his game face and says, "Oh yeah smart-ass, prove it!"
In that moment, my friend pulls out a photo in his iPhone of himself and Woz at a party up in the Los Gatos hills. He then tells the kid he has consulted in Cupertino and if he wanted, could get him fired with a few phone calls for being such a dick. High school kid is wigged out and gets someone else in the store to help out getting the printer.
Was told he didn't get him fired by his next review wasn't the best.
So the "non-civilian" couldn't just tell his mom what printer to get?
Wednesday January 26, 2022 8:56 am PST by Joe Rossignol
Benchmark results have started to surface for MSI's new GE76 Raider, one of the first laptops to be powered by Intel's new 12th-generation Core i9 processor.
Intel previously said that its new high-end Core i9 processor is faster than Apple's M1 Max chip in the 16-inch MacBook Pro and, as noted by Macworld, early Geekbench 5 results do appear to confirm this claim, but there are several...
Tuesday January 25, 2022 3:31 pm PST by Joe Rossignol
Dropbox today announced that users who update to macOS 12.3 once that software version becomes available may temporarily encounter issues with opening online-only files in some third-party apps on their Mac.
In a support document and an email to customers, Dropbox said it is actively working on full support for online-only files on macOS 12.3 and will begin rolling out an updated version of...
Apple today announced the Black Unity Braided Solo Loop for the Apple Watch, as well as a new downloadable watch face, to celebrate Black History Month. Following the launch of the limited edition Black Unity Apple Watch Series 6 and Sport Band in 2021, Apple today launched the Black Unity Braided Solo Loop as part of its celebrations for Black History Month this year.Apple is launching a...
Wednesday January 26, 2022 10:00 am PST by Juli Clover
Apple today released iOS 15.3 and iPadOS 15.3, the third major updates to the iOS and iPadOS 15 operating systems that were released in September 2021. iOS and iPadOS 15.3 come almost two weeks after the release of iOS and iPadOS 15.2.1, minor bug fix updates.
The iOS 15.3 and iPadOS 15.3 updates can be downloaded for free and the software is available on all eligible devices over-the-air in ...
Thursday January 27, 2022 12:08 pm PST by Juli Clover
Apple today seeded the first betas of iOS 15.4, iPadOS 15.4 to developers for testing purposes, adding a slew of new features to the latest iOS operating systems. iOS 15.4 is the biggest update that we've had to iOS 15 to date, and it brings Universal Control, Face ID with a mask, new emojis, and tons more.
Face ID With a Mask
With iOS 15.4, there is now an option to unlock your iPhone...
Wednesday January 26, 2022 6:00 pm PST by Juli Clover
Apple is working on a new payments service that will allow iPhones to accept payments directly on device with no additional hardware, reports Bloomberg. Right now, iPhones can accept credit cards with add-ons like the Square Reader, but Apple's new technology will eliminate the need for a third-party product.
Individuals and small businesses will be able to accept payments with the tap of a...
Wednesday January 26, 2022 10:19 am PST by Juli Clover
Apple today released macOS Monterey 12.2, the second major update to the macOS Monterey update that launched in October. macOS Monterey 12.2 comes over a month after the release of the 12.1 update, which brought SharePlay support.
The macOS Monterey 12.2 update can be downloaded on all eligible Macs using the Software Update section of System Preferences. Apple has also...
Apple on January 26 finally released the iOS 15.3 and iPadOS 15.3 updates to the public, but unfortunately, these updates are focused more on security fixes than outward-facing changes.
Top Rated Comments
He sounds nicer than some US Apple store employees! Maybe they should hire him.
So the "non-civilian" couldn't just tell his mom what printer to get?