Early iPad User Complaints: Weak Wi-Fi, Charging Issues

103201 ipad wifi

With the iPad's U.S. release to the masses on Saturday, several complaints have arisen from users experiencing difficulties with their new devices. Two of the highest-profile complaints in the early days have been weak Wi-Fi signals and confusion over USB charging of the device.

Apple's discussion forums have received a significant amount of activity regarding the Wi-Fi issue, which typically results in users receiving a significantly lower signal than computers or iPhones held in the same location relative to the access point. The reduced signal is resulting in slower performance and smaller range for many of these users. Users have also reported seeing significant fluctuations in signal.

Speculation has centered around the iPad's external shell and power-saving measures as possible reasons for the Wi-Fi performance issues. While Apple has strategically placed the iPad's Wi-Fi antennas to provide optimal reception, the device's aluminum rear enclosure almost certainly shields reception to some degree. Additionally, some users have wondered whether Apple is supplying reduced power to the Wi-Fi hardware as part of its power-saving techniques that have enabled the iPad to meet or exceed its stated 10-hour battery life in many cases. Regardless of the cause, Apple has yet to comment on the Wi-Fi situation, although it has in the past quietly addressed similar issues through software updates when possible.

A second issue experienced by users has been difficulty with charging the iPad via USB. A number of users have discovered that their iPads refuse to charge when connected to USB ports on some computers, an issue that Apple has stated is due to the required power draw for the device. In a support document posted on the issue, Apple recommends that users charge their iPads by using either the included power outlet adapter or high-power USB 2.0 ports.

When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode. Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer thats turned off or is in sleep or standby mode, the iPad battery will continue to drain.

The iPad's charging demand stems from its large battery that drives a significantly hungrier device than most mobile handhelds users are accustomed to charging via USB. Consequently, lower-power USB ports have difficulty keeping up with the iPad's draw, especially when the device is not in sleep mode.

Popular Stories

Apple car wheel icon feature yellow

Apple Cancels Electric Car Project

Tuesday February 27, 2024 11:05 am PST by
Apple has canceled all plans to release an autonomous, electric vehicle, reports Bloomberg. Apple has been working on an Apple Car for more than a decade and invested millions of dollars into development before deciding it was not a viable project. Apple's Chief Operating Officer Jeff Williams today told approximately 2,000 employees working on the Apple Car that the project was canceled,...
Beyond iPhone 13 Better Blue Face ID Single Camera Hole

Six Reasons to Wait for Next Year's iPhone 17

Thursday February 22, 2024 4:20 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
General Apps Messages

iOS 17.4 to Add This 'Groundbreaking' New Messaging Feature

Friday February 23, 2024 5:05 am PST by
With iOS 17.4, set to arrive in March 2024, Apple is bringing a new cryptographic security feature to iMessage called PQ3. This "groundbreaking" and "state-of-the-art" protocol provides "extensive defenses against even highly sophisticated quantum attacks," according to Apple. Let's break down what that means. Apple's iMessage service already supports end-to-end encryption, but security...
iOS 17

iOS 17.4 Coming Soon With These New Features for Your iPhone

Monday February 26, 2024 6:08 am PST by
In a press release last month, Apple confirmed that iOS 17.4 will be released in March, and the update includes several new features and changes for the iPhone. Key new features in iOS 17.4 include major App Store changes in the EU, Apple Podcasts transcripts, and an iMessage security upgrade. The update also adds new emoji and includes preparations for the launch of next-generation CarPlay...
iOS 18 Mock iPhone 16 Feature Gray

iOS 18 Rumored to Be Compatible With These iPhone Models

Tuesday February 27, 2024 6:31 am PST by
iOS 18 will be compatible with the iPhone XR, and thereby also the iPhone XS and iPhone XS Max models with the same A12 Bionic chip, according to a post on X today from a private account with a proven track record of sharing build numbers for upcoming iOS updates. The post was spotted by MacRumors contributor Aaron Perris, and it has since been deleted. However, this was likely because the...
applearcade

Game Developers Describe 'Smell of Death' Around Apple Arcade

Monday February 26, 2024 7:24 am PST by
Some game developers are dissatisfied with Apple Arcade amid concerns about the subscription service's future, a new report claims. Sources speaking to mobilegamer.biz described a "smell of death" around Apple's games subscription service and noted the difference between the company's investment in TV and music, and its interest in games. "At the very top of the company there needs to be a ...