MasterCard


'MasterCard' Articles

MasterCard Announces Facebook Messenger Bot for Purchases and Account Management

During the Money 20/20 conference taking place in Las Vegas this week, MasterCard announced that it's creating a chatbot for Facebook Messenger that will allow customers to "transact, manage finances, and shop via messaging platforms." Like many other companies, MasterCard is getting in on the chatbot craze to boost customer loyalty and profits; according to Gartner "nearly $2 billion in online sales" will pass through an artificial intelligence bot on mobile by the end of the year. For MasterCard, the company is introducing two chatbots: MasterCard Bot for Banks and MasterCard Bot for Merchants. The distinction in the chatbots lies in their intended use on the consumer side of Facebook Messenger, where users will be able to chat with the bank bot to ask questions about their account, look at purchase history, monitor spending levels, receive assistance with financial literacy, and more. Powered by Kasisto's KAI Banking AI platform, the MasterCard bot intends to accomplish all these tasks with the conversational ease of "texting a friend." “At Mastercard, we believe that AI-driven conversations between companies and their customers can drive better customer experiences in places and platforms that consumers are already engaging in.,” said Kiki Del Valle, senior vice president, Commerce for Every Device, Mastercard. “Mastercard Labs has been testing integration of key Mastercard products and services within different messaging platforms and we’re thrilled to test Mastercard KAI on Messenger first. We will keep moving this test-and-learn approach to the

ANZ Expands Apple Pay Support to MasterCard in Australia

Australian bank ANZ will enable Apple Pay support for MasterCard cardholders starting August 30, four months after adding support for Visa and American Express cards, according to The Australian Business Review.From today, about 500,000 more ANZ customers will have the opportunity to use Apple Pay, as MasterCard is added alongside Visa and American Express.Eligible cards, including the ANZ Low Rate MasterCard and ANZ Low Rate Platinum MasterCard, can be added to Apple Pay by tapping the "Add Credit or Debit Card" option in the Wallet app on iPhone 5 and later running iOS 8.1 or newer. MasterCard support has been listed as "coming soon" on the Apple Pay website in Australia since earlier this year. ANZ is the only bank that accepts Apple Pay in Australia as competing "Big Four" institutions in the country, including Commonwealth Bank, NAB, and Westpac, so far unsuccessfully fight to negotiate with Apple over access to its NFC-based digital payment technology. The trio of banks want their customers to be able to use digital wallets they have already financed and developed. August has seen a number of banks and financial institutions enable Apple Pay support around the world, including Tangerine and PC Financial in Canada, BEA and Tap & Go in Hong Kong, and Clydesdale Bank, Yorkshire Bank, and B in the United Kingdom.

Canada's Tangerine and PC Financial Now Support Apple Pay

Canadian bank Tangerine has updated its Mobile Banking app today to enable Apple Pay support for its Tangerine Money-Back MasterCard credit card. Tangerine, a direct banking subsidiary of Scotiabank, is the seventh-largest bank in Canada with approximately 2 million customers as of last month. Tangerine credit cards -- no debit yet -- can be added to Apple Pay by tapping the "Add Credit or Debit Card" option in the Wallet app on iPhone 5 and later running iOS 8.1 or newer. Verification can be completed with the updated Tangerine Mobile Banking app, available now on the App Store [Direct Link] for iPhone, iPad, and Apple Watch. Apple Pay can be used virtually anywhere contactless payments are already accepted in Canada, including at Aldo, Apple Stores, Canadian Tire, Chapters, Coles, Giant Tiger, Indigo, London Drugs, Mark's, McDonald's, On The Go, Petro-Canada, Pizza Hut, Rona, Staples, Tim Hortons, and hundreds of other merchants nationwide. Apple Pay expanded to Canada's five largest banks in May and June, including BMO, CIBC, RBC, Scotiabank, and TD Canada Trust. The iPhone-based tap-to-pay service is also available to ATB Financial, Canadian Tire Bank, and non-bank-issued American Express cardholders. Update: PC Financial MasterCards can also be added to Apple Pay starting

Apple Pay Expanding to France, Hong Kong, and Switzerland

Apple confirmed during its WWDC 2016 keynote that Apple Pay will be expanding to France, Hong Kong, and Switzerland over the next few months in partnership with Visa, MasterCard, and American Express. Visa and MasterCard will be supported in all three countries, while American Express will also be available in Hong Kong. The specific credit, debit, and prepaid cards that can be used in each country vary depending on the participating issuers listed below. France Participating banks and issuers in France at launch will include Banque Populaire, Boon, Caisse Epargne, Carrefour Banque, Orange, and Ticket Restaurant. Apple Pay will be accepted at many retailers in France, including Apple, Bocage, Boulanger, Cojean, Dior, Le Bon Marché, Louis Vuitton, Orange, Pret a Manger, Sephora, and elsewhere contactless payments are accepted. Hong Kong Participating banks and issuers in Hong Kong at launch will include the Bank of East Asia (BEA), Bank of China (Hong Kong), DBS Bank (Hong Kong), Hang Seng Bank, HSBC, and Standard Chartered. Apple Pay retailers in Hong Kong include 7-Eleven, Apple, Colourmix, KFC, Lane Crawford, Mannings, McDonald's, Pacific Coffee, Pizza Hut, Sasa, Senryo, Starbucks, ThreeSixty, and elsewhere contactless payments are accepted. Switzerland Participating banks and prepaid issuers in Switzerland at launch will include Bonus Card, Cornèr Bank (Cornèrcard), and Swiss Bankers. Apple Pay will be accepted at many retailers in Switzerland, including ALDI SUISSE, Apple, Avec, Hublot, K Kiosk, Lidl, Louis Vuitton, Mobilezone, Press & Books,

MasterCard May Support Apple Pay in Canada, Brazil and Asia This Year

Apple Pay is supported by large financial institutions in the United States, United Kingdom, and China, but the mobile payments service can only be used with non-bank-issued American Express credit cards in Australia and Canada. Apple Pay does not support big banks in either country. That could soon change in at least Canada, as MacRumors has learned that MasterCard has Apple Pay support in that country on its 2016 roadmap. The information is based on an unverified internal document, however, so the plans cannot be proven beyond a reasonable doubt until other evidence surfaces. MasterCard credit cards are issued by a number of Canada's largest banks, including BMO, CIBC, RBC, Scotiabank, and TD Canada Trust, while store-branded MasterCards are available from large retailers such as Canadian Tire, Costco, and Walmart. Most of these stores and institutions also offer Visa, but their plans remain unknown. MasterCard is also looking to support Apple Pay in Brazil, Hong Kong, Japan, and Singapore in 2016, according to the document. Apple previously announced that its Apple Pay partnership with American Express will expand to Hong Kong, Singapore, and Spain this year, while Brazil and Japan would be entirely new markets. Earlier this month, a hidden "NetworkInterac" string was uncovered in iOS 9.2.1 code that hints at Apple Pay support at Canada's big banks. Interac is Canada's official debit card network, adopted by the country's largest financial institutions nationwide. TD already stirred speculation in October when it inadvertently listed Apple Pay as a method

MasterCard's 'Fare Free Mondays' Returns to London Next Week for Apple Pay Users

MasterCard has announced that it will be relaunching its "Fare Free Mondays" promotion in London, England next week. Each Monday between February 29 and March 14, commuters using Apple Pay to touch in and out of the Transport for London network will be reimbursed for travel costs that are paid for with a U.K. MasterCard. The promotion is valid for travel on London Buses, London Underground, London Trams, Docklands Light Railway, London Overground, TfL Rail, Emirates Air Line, and most National Rail services in London, where a yellow card reader is present. MasterCard will reimburse up to £28.10 per person on each of the three Mondays. The exact dates and times for "Fare Free Mondays" based on London time: - Monday, February 29 at 4:30 a.m. to Tuesday, March 1 at 1:00 a.m. - Monday, March 7 at 4:30 a.m. to Tuesday, March 8 at 1:00 a.m. - Monday, March 14 at 4:30 a.m. to Tuesday, March 15 at 1:00 a.m. The promotion was first offered on Mondays between November 23 and December

MasterCard Expanding 'Selfie Pay' Following Successful Pilot Program

After an announcement last August and a successful pilot program in October, MasterCard recently announced that the company will begin expanding a feature which allows facial recognition software to act as biometric security in mobile payments (via Fortune). Unofficially dubbed "selfie pay," the program lets users confirm an online payment by holding up a smartphone's camera to their face and blinking to ensure the program isn't being duped by a still photograph. The process would take place within MasterCard's own Identity Check app (currently unavailable in the United States) and is built to streamline the verification process of lengthy digital purchases, superseding the need for a MasterCard's PIN number or password with a quick selfie. The United Kingdom will be one of 14 total countries targeted for the summer rollout, but beyond the pilot program's support of First Tech Federal Credit Union, the expansion of supported banks was not listed. One big motivation behind Mastercard’s expansion of its selfie pay tool is cutting down false declines, which occur when a legitimate transaction is rejected because of suspected fraud. These instances cost the company some $118 billion per year—13 times more than the cost of actual fraud. MasterCard isn't looking solely at selfies to confirm purchases, however. Last year, the company began testing a feature that worked in tandem with the Nymi band to verify mobile transactions through a user's unique heartbeat. At the time, Nymi said that its biometric technology could potentially be implemented into existing wearables

MasterCard Offers Apple Pay Users Free Public Transit in London Starting Today

In an effort to increase adoption of contactless payments, major credit card issuer MasterCard has launched a limited time "Fare Free Mondays" promotion, offering free public transit to Apple Pay users in London on Mondays between November 23 and December 14, 2015. Starting today, and on the next three Mondays, MasterCard customers using Apple Pay to touch in and out on London's public transit network will have up to £27.90 in daily fares refunded by MasterCard. The promotion is valid for travel on the Tube, buses, tram, DLR, London Overground and most National Rail services in London. Mark Barnett, president of MasterCard UK&I:“The move by TfL last year to accept contactless cards and devices on London Underground has been a phenomenal catalyst to the growth in contactless payments across the UK. Now that Apple Pay has arrived we want to encourage travellers on London’s transport network to try it out and give them another convenient option to pay for their travel. What better way to do this, than to offer MasterCard customers using Apple Pay the chance to travel for free over the next four consecutive Mondays.”MasterCard competitor Visa today also unveiled a new Apple Pay "Ready" campaign in Europe, including two TV ads from agency Saatchi & Saatchi that highlight how fast, easy and reliable using a Visa card in Apple Pay is in everyday situations such as paying to use the Tube or in a cafe. Apple Pay expanded to the U.K. in July and is accepted at more than 250,000 locations across England, Scotland, Wales and Northern Ireland. The iPhone-based mobile