Minor update to the Retina MacBook Pro expected this week.
Apple Retail Store Staff Set to Gain Raises of Up to 25%
Earlier this week, Business Insider reported that all Apple retail store staff would be receiving raises of at least $4 per hour, a claim that the site later backpedaled from somewhat as other sources from the company's stores reported in to note that they had heard nothing of the sort.
But Dow Jones Newswires is now weighing in with its own claims that Apple is indeed raising staff pay by "as much as a quarter of their wages".
It is unknown just how the raises will be distributed across staff and what proportion will be closer to the 25% end of the raise spectrum, but it is clear that Apple is making a significant effort to increase wages for its retail store workers in order to help retain staff and increase satisfaction amid booming sales and retail store traffic.
But Dow Jones Newswires is now weighing in with its own claims that Apple is indeed raising staff pay by "as much as a quarter of their wages".
Employees began learning of the raises in face-to-face meetings with managers last week, according to three Apple employees in various regions across the U.S. The raises, which are based on performance, will begin appearing in paychecks around the middle of July, two of these people said. [...]The report notes that sales staff at Apple retail stores are currently paid between $9 and $15 per hour before the forthcoming raises are factored in, with Geniuses at the high end of the pay scale earning as much as $30 per hour.
The overwhelming staff complaint during an internal review was wage levels, one employee said. Higher-level retail staff, such as its "Genius" tech support teams and "Creative" educational teams were among the most frustrated, this person said. At one store, another employee noted, a nearby competing Microsoft Corp. (MSFT) retail shop had begun poaching employees by offering promotions and higher wages.
It is unknown just how the raises will be distributed across staff and what proportion will be closer to the 25% end of the raise spectrum, but it is clear that Apple is making a significant effort to increase wages for its retail store workers in order to help retain staff and increase satisfaction amid booming sales and retail store traffic.
[ 252 comments ]
Top Rated Comments
(View all)
28 months ago
Well deserved. Apple stores are ALWAYS busy. I sometimes feel sorry that they have to put up with people's BS and busy traffic ALL day.
My bud is a genius. He better be treating me to a drink this weekend. Lol.
My bud is a genius. He better be treating me to a drink this weekend. Lol.
28 months ago
Given that Apple has made such a shift to dumbing down its products, removing Pro features and leaving Pro machines to stagnate, do they really need the "Genius Bar" any more?
They could just stick a poster up showing how to do a hard reset on your iPad, if it doesn't work, put it into this big box and get a new one.
They could just stick a poster up showing how to do a hard reset on your iPad, if it doesn't work, put it into this big box and get a new one.
28 months ago
Reminds me of foxconn. $9 p/h in America, shameful.
Sadly $9 is actually pretty good for a starting wage in retail in America.
28 months ago
This isn't happening for retail employees. Just talked to a genius friend of mine and they were told raises are happening, but they top out at 10%.
Edit: I'm curious as to why I'm being downvoted. I literally just talked to a friend of mine who is a genius, and I'm telling you, this is fact. Raises are topping out at 10%. This is still good news, but I'm sorry it doesn't line up with the above rumors.
Edit: I'm curious as to why I'm being downvoted. I literally just talked to a friend of mine who is a genius, and I'm telling you, this is fact. Raises are topping out at 10%. This is still good news, but I'm sorry it doesn't line up with the above rumors.
28 months ago
Reminds me of foxconn. $9 p/h in America, shameful.
For a 16 year old kid trying to sell Apple products part-time, that isn't that bad. I never made $9/hour until I got to college.
28 months ago
Kudos to Apple for taking care of their people.
The Apple store that I go to seem to have the friendliest staff I've ever dealt with.
:D
The Apple store that I go to seem to have the friendliest staff I've ever dealt with.
:D
28 months ago
Kudos to Tim Cook and Co. for stepping up. Retail employees have to deal with some pretty extreme customers on a daily basis. Nice to see them financially rewarded.
I saw one "lady" completely lose her mind at the Genius bar when she was returning her new iPhone. The Apple store employee wouldn't give her a refund for all the accessories she bought at an AT&T store because they were AT&T products. I even tried to reason with her. She just kept yelling until the manager finally just gave her the money. As she walked away he asked if any one wanted the cheap rubber case, no one spoke up and he threw it in the trash.
28 months ago
Sadly this is true. The only thing any of the geniuses have ever done for me is swap out my broken iPhones.
Geniuses, in my experience, are an exceptional group. They do far more than just 'swap out your broken phone.' You may have been an excellent customer and not given them any grief, but I can tell you this is not the norm. An extraordinary amount of people come in with very aggressive attitudes and take it unjustly out on a Genius (e.g. iPhone dropped in water....angry this isn't covered under warranty).
Apple Retail employees, for all intents and purposes, are the face of Apple. Specialists for when a customer comes in to purchase a product, Geniuses when they have problems, Creatives when they come for training.
I think it's safe to say Apple Retail are there because they want to be and are proud to be employees of Apple.
28 months ago
$9 / hr without a requirement to have graduated high school is pretty good. i worked at best buy when i was 16 and made $7.25...i thought that was pretty sick when my friends were making the minimum $5.75 at the time
but i'll remind people that education goes a long way. take the summer between 10th and 11th grade and go to EMT (emergency medical technician) school for 8 weeks, Monday-Thurs 8:30am-4:00pm. once you graduate, you not only will have offers, you will have over half a dozen offers and average starting now for EMTs is $15/hr in my area. the class costs $500 but if you agree to volunteer with a local rescue squad for 6 months (minimum 1 day per week, 8 hrs shift) they pay 100% of it.
don't get me wrong, working at Apple is a great gig compared to the ridiculous work environments of other retail companies.
a 25% raise, when you look closer, still is well under what most people are capable of even at that young age
but i'll remind people that education goes a long way. take the summer between 10th and 11th grade and go to EMT (emergency medical technician) school for 8 weeks, Monday-Thurs 8:30am-4:00pm. once you graduate, you not only will have offers, you will have over half a dozen offers and average starting now for EMTs is $15/hr in my area. the class costs $500 but if you agree to volunteer with a local rescue squad for 6 months (minimum 1 day per week, 8 hrs shift) they pay 100% of it.
don't get me wrong, working at Apple is a great gig compared to the ridiculous work environments of other retail companies.
a 25% raise, when you look closer, still is well under what most people are capable of even at that young age
[ Read All Comments ]
Reports from within Apple's Asian supply chain (via GforGames) again suggest the company is planning to launch the 4.7-inch iPhone separately from the 5.5-inch model, with the latter model...
The European Commission has approved Apple's acquisition of Beats Electronics and Beats Music (Via Engadget). The Commission concluded that merger posed no threat to competition as "the...
Apple Retail Stores will soon allow customers to purchase an iPhone through U.S. carrier early upgrade programs including AT&T Next, Verizon Edge, and T-Mobile Jump, reports 9to5Mac. Apple is...
Apple is planning to make a number of changes at its retail stores ahead of the upcoming holiday season, which include adjustments to Genius Bar appointments and training for its employees on a new...
This week's Buyer's Guide includes deals on the MacBook Air, the Retina MacBook Pro, and AppleCare, as well as an array of Apple-related accessories that are currently on sale.
MacBook...
Following a report by Droid Life yesterday, Verizon has now confirmed to Gigaom that starting October 1 the carrier will begin spot throttling of certain high-usage customers connecting to...
Hello Inc's new Kickstarter project Sense is an iOS-compatible sleep tracking system that allows users to monitor their sleep patterns and bedroom environments without the need for intrusive...
Google today updated its Gmail for iOS app to version 3.14159, adding improved integration with its Google Drive storage solution.
It's now possible to save email attachments directly to...
