Carrier IQ Logging Software Found on Many Mobile Phones

carrier iq logoOver the last couple of days, there has been a significant amount of press over the findings of Trevor Eckhart who exposed the presence of extensive logging software found on many Android, BlackBerry and Nokia phones. A video showing the extent of the logging was posted and is summarized by PCWorld. The software is called "IQRD" by a company called Carrier IQ.:

After connecting his HTC device to his computer, Trevor found that IQRD is secretly logging every single button that he taps on the phone--even on the touchscreen number pad. IQRD is also shown to be logging text messages.

In the video, Eckhart shows that Carrier IQ is also logging Web searches. While this doesn't sound all that bad by itself, it suggests that Carrier IQ is logging what happens during an HTTPS connection which is supposed to be encrypted information. Additionally, it can do this over a Wi-Fi connection with no 3G, so even if your phone service is disconnected, IQRD still logs the information.

It doesn't seem entirely clear what information is transmitted and used, though the presence of the software itself has generated many privacy concerns. Eckhart noted in his original findings that on his Android HTC phone, there was no way to turn off logging. He also notes that the Carrier IQ application is embedded so deeply that it can't be fully removed without rebuilding the phone from source code. Forbes is suggesting that the company may have even violated wiretapping laws based on its actions. Carrier IQ maintains that its actions are aimed at device performance only.

Tonight iPhone developer @chpwn reported on Carrier IQ references in Apple's iOS as well, though its logging seems to be much more in line with Carrier IQ's official statements about device performance. (The references were first spotted by Intell on our own forums). Chpwn reports:

Importantly, it does not appear the daemon has any access or communication with the UI layer, where text entry is done. I am reasonably sure it has no access to typed text, web history, passwords, browsing history, or text messages, and as such is not sending any of this data remotely.

The information logged for iOS seems limited to phone call activity and location (if Location Services are enabled). Also unlike the implementation found on Eckhart's HTC, iOS users can opt out of these diagnostics by simply going to Settings -> General -> About -> Diagnostics & Usage -> Don't Send. The actually logged diagnostic data appears to be fully accessible for perusal in that same setting menu.

TUAW describes the iOS findings as "probably benign" and consistent with expected network performance diagnostics.

Popular Stories

Home Hub Command Center with Dome Base Feature

Apple Working on All-New Operating System

Saturday August 16, 2025 6:45 am PDT by
Apple is developing an all-new operating system codenamed "Charismatic," according to Bloomberg's Mark Gurman. Apple smart home hub concept This is likely Apple's long-rumored "homeOS" operating system. In a report this week, Gurman said both Apple's rumored smart home hub in 2026 and tabletop robot in 2027 will run the new operating system. He said the software platform will blend...
apple beta 26 lineup

Mark Gurman Responds to Last Week's Apple Device Leaks

Sunday August 17, 2025 7:03 am PDT by
Last week, Apple released and then pulled a software tool that accidentally contained identifiers for many unreleased devices and chips, according to MacRumors contributor Aaron Perris. His findings included new models of the Studio Display, Apple TV, Apple Watches, Apple Vision Pro, iPad mini, HomePod mini, and more. Here is what was uncovered in the file, according to MacRumors contributor ...
iOS 26 Feature

Here's Everything New in iOS 26 Beta 7

Monday August 18, 2025 11:59 am PDT by
The seventh developer beta of iOS 26 is now available. While we are now in the later stages of the iOS 26 beta cycle, there are still some changes. Below, we outline everything new that we have found in iOS 26 beta 7 so far. Redesigned Blood Oxygen Feature The seventh developer betas of iOS 26 and watchOS 26 include a redesigned Blood Oxygen feature on Apple Watch Series 9, Apple Watch ...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Max's Internal Design With Metal Battery Allegedly Leaks

Friday August 15, 2025 9:13 am PDT by
Alleged images of the iPhone 17 Pro Max's internal design have surfaced, offering a potential look inside the device before it is announced by Apple next month. The images were shared by the account "yeux1122" this week, in a blog post on the Korean platform Naver. The account aggregates Apple rumors and leaks, so it is likely not the original source of the images, and it is unclear if they...
iPhone 16

No iPhone 18 in 2026, Another Report Claims

Monday August 18, 2025 7:34 am PDT by
Apple is expected to delay the launch of its base iPhone 18 model until spring 2027, marking a major shift in the company's long-established release cycle, according to South Korea's ETNews. The report claims that Apple has informed some of its suppliers that the iPhone 18 will not be part of the September 2026 iPhone lineup. Instead, the company will unveil only higher-end models in the...
Apple Watch Ultra 2 Complications

Apple Watch Reportedly Set to Receive 'Significant Redesign' Next Year

Friday August 15, 2025 1:31 pm PDT by
At least one new Apple Watch model launching next year will feature a "significant redesign," according to Taiwanese supply chain publication DigiTimes. In a paywalled report this week, citing supply chain insiders, DigiTimes claimed that a high-end 2026 Apple Watch model will feature "exterior design" changes, including but not limited to "eight sensors arranged in a ring pattern visible...
apple design award 2025

Apple Announces 2025 Design Award Winners Ahead of WWDC 2025

Tuesday June 3, 2025 10:14 am PDT by
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement. The 2025 Apple Design Award winners are listed below, with one app and one game selected per category: Delight and Fun - CapWords (App) and Balatro (Game) Innovation - Play (App) and PBJ -...

Top Rated Comments

Intell Avatar
179 months ago

Tonight iPhone developer @chpwn (http://twitter.com/#!/chpwn) discovered Carrier IQ references in Apple's iOS as well, though its logging seems to be much more in line with Carrier IQ's official statements about device performance.

No he didn't. I did: https://forums.macrumors.com/showthread.php?t=1284749

My posts here predate his tweets and I first mentioned this on MacRumors on November 25.
Score: 45 Votes (Like | Disagree)
dethmaShine Avatar
179 months ago
Apple just did a better job of hiding their keylogging software.

Maybe you should try reading the article again OR may be following the story on other websites before posting asinine comments.
Score: 35 Votes (Like | Disagree)
inkswamp Avatar
179 months ago
Another WIN for the Android platform. My HTC is flashed with a custom ROM without any of that horse-hockey.

Open source FTW.

Only in the the most delusional Android fan dreams can it be called a win that someone would have to root a phone and flash the ROM to remove a legally questionable rootkit sanctioned by the service provider and OEM.

Seriously. Some of us want a phone, not a weekend hobby. :rolleyes:
Score: 33 Votes (Like | Disagree)
arn Avatar
179 months ago
You don't need to be a conspiracy theorist to accept that every major tech company - Amazon, Apple, Google, Microsoft, etc - collects information on their users from the devices they distribute. In fact, this is quite obvious in almost every respect.
Yes, it is very obvious. There's even a setting for it.

Settings -> General -> About -> Diagnostics & Usage -> Don't Send
Score: 26 Votes (Like | Disagree)
arn Avatar
179 months ago
What does this have to do with anything? If you think Apple isn't tracking everything you do on your iPhone, CarrierIQ or their own method, you're naive.

or maybe just not a conspiracy theorist?

arn
Score: 21 Votes (Like | Disagree)
Qwaf Avatar
179 months ago
This, on a tech news site, is comical.

Some of us want a phone, that we can tinker with to OUR liking, not steve jobs' liking.
Then you've chose the wrong company. That isn't Apple's philosophy anymore, and because of that, it has allowed them to make products which are insanely popular.

I never understood people who continue to hang around banging on about this sort of stuff that is just inherently against Apple's stance. Apple aren't trying to be this way, nor want to be this way, just be happy with the platform you have.

It has nothing to do with being on a technology site.
Score: 19 Votes (Like | Disagree)