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Disney Draws on Steve Jobs and Apple for Retail Store Makeover

The New York Times reports that The Walt Disney Company is planning a ground-up revival of its retail stores using a high-tech "Imagination Park" concept and has turned to Steve Jobs and the retail store team at Apple for assistance with the project. Jobs became a member of Disney's Board of Directors and the largest individual Disney shareholder when the company acquired Pixar in early 2006.

The involvement of Mr. Jobs, the Apple chief executive who joined the Disney board with the 2006 acquisition of Pixar, is particularly notable. For the first time, Mr. Jobs's fingerprints can be seen on Disney strategy, in the same way that he influenced the look and feel of Apple's own immensely popular retail chain. While Mr. Jobs did not personally toil on the Imagination Park concept, he pushed Disney to move far past a refurbishment.

"Dream bigger -- that was Steve's message," said Andy Mooney, chairman of Disney Consumer Products.

Jobs reportedly provided Disney with inside information on Apple's retail store development and operations, as well as allowing Disney executive to visit the Apple campus and convincing the company to build a prototype retail store to aid in refining the customer experience.

Disney's "Imagination Park" concept apparently carries several other Apple-like aspects to it, from in-store theater areas to mobile checkout technology for sales associates. The concept has reportedly been approved by the Disney Board of Directors, and the company is currently negotiating with landlords to secure the high-profile locations necessary for the concept.

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31 months ago
I'd love to see Disney stores starting to look like Apple stores... that'd be funny.
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31 months ago
Very cool. I always thought that Disney had the power to do better than their current retail stores. Kudos to them for pulling their strings the right way.
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31 months ago
Mouse Genius? Princess Bar? High brushed metal walls with woodgrain countertops to showcase their stuffed animals? Very very Disney.
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31 months ago
At least it's something for managers to spend money on.

Loading up retail space with stuffed animals and keyrings is an art. With steve jobs and a few other external consultants on the case I can't wait to see the end result and to be persuaded into buying a new snow shaker.
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31 months ago
Heck, why don't ALL retail stores just turn into Apple-store copies?

Home Depot...F-Street Bookstore...Toys-R-Us...the possibilities are endless!
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31 months ago
Brilliant idea. I love Disney, but their stores are such ****. I don't ever go in them anymore.

They aren't organized at all and theres just stuff everywhere. I'd love to see what Steve and his crew can do to Disney stores.
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31 months ago
now we will see disney stores made in glass lol
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31 months ago
I don't see how drawing all over Steve Jobs is going to improve Disney's retail stores.
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31 months ago
Hope this doesn't mean Disney is going to start releasing only one or two movies a year.
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31 months ago
i don't see the mobile checkout being able to work with a disney store.. with all the various merchandise it might get complicated.. key rings pencils, tshirts.. the checkout would need a table!
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