Jawbone


'Jawbone' Articles

Jawbone Going Out of Business as CEO Moves on to New 'Jawbone Health Hub' Startup

In May of last year, speaker and fitness tracker company Jawbone ended production of its fitness trackers and started seeking a buyer for its speaker business, leading to speculation that the company was going out of business. Jawbone denied claims that it was shutting down and planned to pivot to medical products for direct sale to clinical practitioners, but that may not have panned out, as The Information reports that the business is officially shutting down. Jawbone has reportedly started liquidation proceedings and notices have been sent out to its creditors. Jawbone co-founder and CEO Hosain Rahman has moved on to a new company called Jawbone Health Hub that is designed to make "health-related hardware and software services." Many existing Jawbone employees have already transitioned to the new company. Jawbone Health will reportedly service existing Jawbone products, which may allow existing Jawbone customers to get help with their devices. Jawbone has been ignoring customer service requests for several months, making customers unhappy. Starting in January, Jawbone customers were unable to contact Jawbone support and did not receive responses to service requests for faulty

Fitbit Again Accused of Stealing Trade Secrets From Jawbone

Even though Jawbone has confirmed that it's leaving the consumer wearables market to focus on clinical health products, the company has doubled down on its legal battle with former rival Fitbit, concerning the latter company's alleged theft of trade secrets (via TechCrunch). The U.S. International Trade Commission has already let Fitbit off the hook for the original claims, but Jawbone is now arguing that the agency only looked at a "limited number of allegations against Fitbit." To back up its argument that the issue remains unresolved, Jawbone referenced in a court filing this month that Fitbit is under investigation by a criminal grand jury concerning the trade secret theft, believing "the issue of what was stolen and by whom remains unresolved." As of this week, the Justice Department and Department of Homeland Security have been conducting a grand jury probe into Fitbit for five months. Fitbit said that it's cooperating with the investigation "to demonstrate, once again, that these allegations are without merit," with a hearing set for February 15 amid the hopes that the case will finally be dismissed. The battle between the two companies goes back to 2015, when Jawbone claimed that Fitbit hired five Jawbone employees, who in turn brought with them more than 350,000 secret Jawbone files. According to the original lawsuit, Jawbone said "the files included information about materials, sensors and detailed breakdowns of its costs and profit margins." Fitbit said that once the files were discovered on a cloud-based backup service of a former Jawbone

Jawbone Pulls Out of Consumer Wearables Market to Focus on Clinical Health Products

Jawbone is officially exiting the consumer wearables market to focus on developing medical products for direct sale to clinical practitioners, according to a new report. Speaking to TechCrunch on Friday, sources familiar with the matter said Jawbone's latest pivot away from its fitness tracker and Bluetooth speaker business involved working on a health product for the medical sector, including offering services for clinicians who work with patients. According to the report, Jawbone is seeking to raise foreign investor money as part of the revised strategy, after spending around $951 million in an attempt to prevent a collapse of its consumer wearables business. One source told TechCrunch the consumer market had proved "too challenging" for small and mid-size technology companies, but that the burgeoning health wearables sector – currently led by companies like Omada and Forward – offered Jawbone a possible escape route out of its financial troubles. "If you think about what a good consumer electronics company looks like, it's 30-percent margins, annual release cycles and huge risk. It's turned into a blockbuster game," said the source. "But folks in this other area, like Omada and other services, they have a human involved but with a nearly 100-percent contribution margin. It's wildly different economics. Every wearable company today will be posed with this question: Do I want to play in consumer and narrow margins, or healthcare and service and make incredible margins but with possibly a lot of upfront fixed cost."Reports of Jawbone's troubles go back to May

Jawbone Leaves Users in the Lurch as Customer Support Goes Silent

Owners of Jawbone products have been met with a wall of silence from the speaker and activity tracker company's customer support, it was reported on Wednesday. Customers told The Verge they had contacted Jawbone in recent months or weeks about faulty products and had not received any response, while calls to the company's support number are being continually met with automated messages about busy lines. The company's support Twitter account hasn't tweeted since December 21, 2016, and the Jawbone Facebook page does not respond to comments left by frustrated customers, with many of the comments apparently hidden from public view. Meanwhile, review aggregator website Trustpilot.com currently gives Jawbone an average one-star rating. Jawbone did not respond to requests for comment regarding its lack of customer support, despite the fact that the company's products are still available to buy through Amazon, if not Jawbone's own website. Reports that the company has been struggling to stay afloat date back to May of last year, when it ended production of its UP line of fitness trackers and sold its remaining inventory to a third-party reseller at a discounted price. At the time, Jawbone denied claims that it was going out of business and said it was focusing on advanced sensors to sell to other wearable makers, but recently both the head executive of product and the chief financial officer left the company. According to a report in the Financial Times, Fitbit attempted to buy Jawbone last year, but it only offered a fraction of the $1.5 billion valuation

U.S. International Trade Commission Says Fitbit Didn't Steal Trade Secrets From Jawbone

Back in 2015, Jawbone sued Fitbit for "systematically plundering" confidential information, stealing patented technology, and acquiring trade secrets from former Jawbone employees, and since then, the two have been embroiled in an ongoing legal dispute. It looks like Fitbit is temporarily off the hook, though, as the United States International Trade Commission today said Fitbit did not steal Jawbone's trade secrets, putting an end to Jawbone's efforts to win an import ban against Fitbit. Without the ban, Fitbit will be able to continue importing and selling its fitness trackers in the United States. U.S. judge Dee Lord ruled there was no violation of the Tariff Act and that neither party "has been shown to have misappropriated any trade secret." The International Trade Commission previously invalidated Jawbone's patent claims and said Jawbone was "seeking a monopoly on the abstract ideas of collecting and monitoring sleep and other health-related data." In a statement given to Business Insider, Jawbone said it would seek a review of the ruling before the full Commission and will proceed with its trade secret case against Fitbit, which is set to be heard by a jury in California. Fitbit, unsurprisingly, said it was pleased with the decision."We are pleased with the ITC's initial determination rejecting Jawbone's trade secret claims," said James Park, CEO and Co-Founder of Fitbit. "We greatly appreciate the ALJ's time and diligent work on this case. From the outset of this litigation, we have maintained that Jawbone's allegations were utterly without merit and

Jawbone Ceases Production of Fitness Trackers, Seeks Buyer for Speaker Business

It appears speaker and fitness tracker company Jawbone is struggling and could be on the verge of going out of business, with news today suggesting production has ceased on all of its current products. According to a report from Tech Insider, Jawbone has fully ended production on its line of fitness trackers and has sold the remaining inventory to a third-party reseller, and a report from Fortune says the company is also seeking a buyer for its speaker business. Jawbone has reportedly struggled to sell its fitness trackers in an increasingly competitive market, forcing it to offer all remaining UP2, UP3, and UP4 tracking accessories to a third-party reseller at a discounted price in order to keep the business afloat. As for its speaker line, Jawbone is said to be courting potential buyers and liquidating its remaining speaker inventory. Jawbone has not commented on either decision, leaving it unclear whether the company will aim to produce additional fitness trackers in the future, but Fortune says Jawbone is selling its speaker business so it can focus on health and wearables. Jawbone has been floundering for several months as interest in its fitness trackers and speakers has dwindled. No new products have been released since the early months of 2015, and in November, Jawbone laid off 15 percent of its global workforce, closed offices in New York, and downscaled its operations in Sunnyvale and Pittsburgh. The company did raise $165 million in funding in January, but its valuation dropped from $3 billion to $1.5 billion. Update: The Verge says Jawbone