Apple offers its customers a self-service repair program for iPhone, which allows owners of ‌iPhone‌ 12, iPhone 13, and third-generation iPhone SE models to conduct certain repairs at home. This article explains how to initiate your own self-service repair.

repair iphone x
Apple in April 2022 launched a dedicated Self Service Repair program for ‌iPhone‌ that provides the repair manuals, parts, and tools necessary for fixing the display, battery, bottom speaker, camera, display, SIM Tray, and Taptic Engine.

Before Initiating a Self-Service Repair

Below is a list of models that the self-service repair program is available for, with links to Apple's downloadable repair manuals for each model. Be sure to read through the manual for your specific model so that you understand what the service entails before initiating a self-service repair.

Note that almost all of the repairs require specialized tools designed by Apple, and they can be obtained through renting one of Apple's repair kits. Repair kits are $49 to rent, but you have to put down a $1200 deposit to ensure you return the repair kit. It's worth remembering that if you have AppleCare+, there is no reason to even consider a self repair because every repair is $99 or under.

If you're comfortable with what's involved in the self-service repair and still want to go ahead with one, follow the steps below. Note that as of writing, Apple's self-service repair program for iPhones is only available to users in the United States, but Apple does have plans to launch the program in Europe later in 2022.

How to Initiate a Self-Service Repair

  1. Open a browser and visit the Self Service Repair Store operated by SPOT.
  2. Under "Order Parts and Tools," Click Start your order.
    1self service repair initiate

  3. Using the dropdown lists, select the service parts and repair tools required for your specific repair needs.
    2self service repair initiate

  4. Select the genuine Apple parts and/or tools that you need for your specific repair by clicking Add to cart. Note the "Recommended" listing for bundle kits. The ‌Self Service Repair‌ Store offers more than 200 parts and tools that can be purchased on a standalone basis.
    3self service repair initiate

  5. Enter the device's serial number or IMEI into the first input field, then click Submit. (You can find the serial number or IMEI in Settings -> General -> About. If the device won't turn on, visit http://appleid.apple.com, enter the Apple ID credentials associated with the device, and choose the device from the Devices section to see its serial number or IMEI.)
  6. Enter the required repair manual ID into the second input field and click Submit. (The manual ID is a six-character code located within the repair manual.)
  7. Click Continue.
    4self service repair initiate

  8. With the selected items added to your cart, click the shopping cart icon at the top of the page and review your parts before hitting the Checkout button.
    self service trolley

  9. On the next page, click either Create account or select the Guest tab, enter your personal details and shipping address, then click Continue. (Note that creating an account enables service tracking and minimizes checkout time.)
    self service account

  10. Check your order summary on the next page. If everything is good, click Order.

You should receive your parts and/or tools Bear in mind that if you ordered a repair kit, you have seven days with it, after which it must be returned to Apple.

After installing new parts, many repairs require you to initiate the pairing process, known as System Configuration. To do this, you will need to contact the Self Service Repair Store's support team by chat or phone.

After you've completed a repair, the components that you've removed may be able to be sent back to Apple. If that's the case, and Apple is able to use those components, you can get a small discount on the cost of your repair. In the future, Apple plans to expand the ‌Self Service Repair‌ program to additional devices, including Apple silicon Macs.

Popular Stories

iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Just Two Months Away: Everything We Know

Monday July 15, 2024 4:44 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple Watch Series 9

2024 Apple Watch Lineup: Key Changes We're Expecting

Tuesday July 16, 2024 7:59 am PDT by
Apple is seemingly planning a rework of the Apple Watch lineup for 2024, according to a range of reports from over the past year. Here's everything we know so far. Apple is expected to continue to offer three different Apple Watch models in five casing sizes, but the various display sizes will allegedly grow by up to 12% and the casings will get taller. Based on all of the latest rumors,...
iPhone 16 Pro Left Side Feature

iPhone 16 Pro Again Rumored to Come in New 'Rose' Color

Tuesday July 16, 2024 3:53 am PDT by
Apple's upcoming iPhone 16 Pro and iPhone 16 Pro Max will be available in a new "Rose" color, claims a rumor out of China, corroborating previous claims. Chinese Weibo-based leaker OvO Baby Sauce OvO, a relatively new source of supply chain leaks, said on Tuesday that the new color code for the iPhone 16 Pro models is simply "Rose," not the previous "Rose Gold" color that Apple first offered ...
New MacBook Pros Launching Tomorrow With These 4 New Features 2

M5 MacBook Models to Use New Compact Camera Module in 2025

Wednesday July 17, 2024 2:58 am PDT by
Apple in 2025 will take on a new compact camera module (CCM) supplier for future MacBook models powered by its next-generation M5 chip, according to Apple analyst Ming-Chi Kuo. Writing in his latest investor note on unny-opticals-2025-business-momentum-to-benefit-509819818c2a">Medium, Kuo said Apple will turn to Sunny Optical for the CCM in its M5 MacBooks. The Chinese optical lens company...
tinypod apple watch

TinyPod Turns Your Apple Watch Into an iPod

Wednesday July 17, 2024 3:18 pm PDT by
If you have an old Apple Watch and you're not sure what to do with it, a new product called TinyPod might be the answer. Priced at $79, the TinyPod is a silicone case with a built-in scroll wheel that houses the Apple Watch chassis. When an Apple Watch is placed inside the TinyPod, the click wheel on the case is able to be used to scroll through the Apple Watch interface. The feature works...
macbook pro january

Best Buy's Black Friday in July Sale Takes Up to $700 Off M3 MacBook Pro for Members

Monday July 15, 2024 11:05 am PDT by
Best Buy's "Black Friday in July" sale is in full swing today, and in addition to a few iPad Air discounts we shared earlier, there are also some steep markdowns on the M3 MacBook Pro. You will need a My Best Buy Plus or Total membership in order to get some of these deals. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may receive a small...