AirPods Max Noise Cancelation in Only One Side? Here's How to Fix It - MacRumors
Skip to Content

AirPods Max Noise Cancelation in Only One Side? Here's How to Fix It

by

After using AirPods Max for a while now, some users have reported experiencing an issue with the headphones that occurs when switching them between active noise cancelation and transparency modes.

airpods max headphones cups
Pressing the noise control button on the right ear cup is meant to toggle AirPods Max between the two modes seamlessly, but sometimes only one of the ear cups will switch modes in response, leaving one cup in ANC and the other in Transparency.

One MacRumors staff member has also run into the problem, which seems to be intermittent. Hopefully Apple can nix the bug in a future software update, but until then, if you're experiencing the issue, follow these steps to reboot your AirPods Max.

How to Reset AirPods Max

  1. Before you reboot your AirPods Max, make sure they have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown until the LED status light at the bottom of the right-hand earcup flashes amber.

airpods max digital crown

After rebooting your AirPods Max, the issue should be fixed on this occasion and you'll get ANC or Transparency mode in both cups when you press the noise control button. If the problem recurs at a later time, simply repeat the same steps.

If the problem is more persistent, you may want to try entirely resetting your AirPods Max by using the same steps as above but holding the Noise Control for a longer 15-second timeframe. Once the status light flashes amber and then changes to white, they've been reset and you can reconnect them to your device by going through the setup process. If even that doesn't do the trick, it's probably time to contact Apple Support.

Related Roundup: AirPods Max 2
Buyer's Guide: AirPods Max (Buy Now)
Related Forum: AirPods

Top Rated Comments

Quu Avatar
72 months ago

$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Macrumors 2027 post:
"AirCar Max Stuck in reverse? Here's How to Fix It".
Score: 21 Votes (Like | Disagree)
72 months ago

$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Do you really believe what you’ve written? One minor issue has been found in a product that, despite being niche, has sold tens of thousands of units at least, and you conclude that this is a proof that Apple is not capable of making other products. This is kind of Forbes clickbait: “Apple has a huge problem with iPhone 12 battery”. Oh, and audio has been a core Apple business for many many years. But anyway, phones were not, and you see how it went.
Score: 18 Votes (Like | Disagree)
IIGS User Avatar
72 months ago
For $550 that **** should work from go. No issues, period.

People expect quality when they pay a premium price.

Just like the display issues and keyboard issues we've seen with MBP's over the past few years. Typically, Apple denies any issue in "Ford Pinto" fashion and waits until the masses are gathering at the moat demanding action. Then maybe a refund, or extended warranty.

At this price point, every possible contingency should have been tested and engineered out of the product, People shouldn't have to look for work arounds on niche websites....
Score: 17 Votes (Like | Disagree)
patent10021 Avatar
72 months ago
You're cupping it wrong.
Score: 17 Votes (Like | Disagree)
72 months ago
$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Score: 15 Votes (Like | Disagree)
Aluminum213 Avatar
72 months ago
It just works...
Score: 13 Votes (Like | Disagree)

Popular Stories

airpods max condensation

AirPods Max Condensation Lawsuit Largely Dismissed by NY Judge

Tuesday July 7, 2026 6:14 am PDT by
A federal judge has thrown out most of the claims in a proposed class action accusing Apple's AirPods Max of a condensation defect, ruling that the $549 headphones do what they were built for even if they fall short of a buyer's expectations (via Law360). Filed in April 2025 by two plaintiffs, the suit alleges that condensation builds up inside the AirPods Max ear cups during normal indoor...
AirPods Pro Beta Firmware 2

Apple Releases New AirPods Beta Firmware With iOS 27 Features

Tuesday July 7, 2026 11:19 am PDT by
Apple today released a third version of the beta firmware it is testing for the AirPods Pro 2, AirPods Pro 3, AirPods 4, and AirPods Max 2. The firmware is limited to developers at the current time, and it has a build number of 9A5314b. In iOS 27, iPadOS 27, and macOS Golden Gate, Apple is adding a new AirPods interface, a slider for Adaptive mode, and support for custom EQ, so the firmware...
iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching in Two Months With These 12 New Features

Friday July 17, 2026 10:39 am PDT by
It is now mid-July, and that means the iPhone 18 Pro and iPhone 18 Pro Max are now just two months away. The devices are expected to look similar to the iPhone 17 Pro and iPhone 17 Pro Max, but there will still be many year-over-year changes, with rumored features including a smaller Dynamic Island, 5G via satellite, and more. Apple is expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, ...