Apple Music Not Working For Some Users [Update: Fixed]

The Apple Music service is malfunctioning for some users at the current time due to an ongoing outage that started at 1:20 p.m. Eastern Time. The "Home" or "Listen Now" tab is not loading in ‌Apple Music‌, and songs will not play.

apple music
On Mac, some tracks are providing an error message about the song being unavailable, and the ‌Apple Music‌ app is continually skipping through playlists trying to find a functional song. On iPhone, tapping play or selecting a song simply does not work.

According to Apple's system status page, ‌Apple Music‌ and the iTunes Store are both down. Apple says that users may be experiencing "intermittent issues" with the services.

Update: Apple says that the issue has been fixed as of 1:47 p.m. Eastern Time.

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Top Rated Comments

NMBob Avatar
20 weeks ago
CDs and DVDs unaffected.
Score: 7 Votes (Like | Disagree)
emmab2006 Avatar
20 weeks ago
Yep also can’t access my Apple TV library . Here in the U.K
Score: 4 Votes (Like | Disagree)
Kaptajn Haddock Avatar
20 weeks ago
Yep, can’t play anything but cached music. Located Copenhagen, Denmark.
Score: 3 Votes (Like | Disagree)
AlmightyKang Avatar
20 weeks ago
A moment of silence for Apple's on call Site Reliability Engineers please. May the force be with you :)
Score: 3 Votes (Like | Disagree)
coffeemilktea Avatar
20 weeks ago
Streaming is down? I've never been so glad to have bought Rick Astley songs on iTunes and kept them in my phone storage.

That's something that's never gonna let me down, indeed. :cool:
Score: 2 Votes (Like | Disagree)
ehz1 Avatar
20 weeks ago
Out for me in Florida, it just keeps skipping through my library, stopping every now and then but not playing.
Score: 2 Votes (Like | Disagree)