Apple Expands Self Service Repair in Europe, Now Covers iPhone 15 and M2 Macs

Apple today announced it has expanded its Self Service Repair program to cover the iPhone 15 lineup and Mac models powered by M2 chips, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio.

Apple Self Service Repair Program iPhone
Apple also said that Self Service Repair is now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.

Additionally, Apple Diagnostics for Self Service Repair is available today in the U.S. for iPhones and Macs, with availability in Europe to come next year. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions gives customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

Launched in 2022, Apple's Self Service Repair program is designed to allow Apple device owners to do their own repairs in their homes using Apple parts, repair manuals, and tools.

To conduct a repair, customers first need to review the repair manual for their product and the specific repair on Apple's support website. After, they'll be able to order the required parts and tools from the Self Service Repair Store and begin the repair.

The program is part of Apple's efforts to "further expand access to repairs," according to the company. That said, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably.

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
icloud private relay outage

iCloud Private Relay Experiencing Outage

Thursday July 25, 2024 3:18 pm PDT by
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...
iPhone 17 Plus Feature Purple

iPhone 17 Rumored to Feature Mechanical Aperture

Tuesday July 23, 2024 9:32 am PDT by
Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...

Top Rated Comments

Aoligei Avatar
8 months ago

Interested to see what Rossmann and Hugh Jeffries have to say about this. I say it’s a good thing.
Apple self- repair program is just Apple’s way combating negative press on its anti-repair practices.

Let’s talk when Apple give up on serializing parts (it is ridiculous to have FaceID disabled when screen replacement is done), allowing SSD replacements and making parts widely available with no string attached (such as making parts available on iFixit, like Google and Motorola is doing).
Score: 5 Votes (Like | Disagree)
bulletspongesquarepants Avatar
8 months ago
Cant wait to replace the ssd myself...

<cough>frame.work</cough>
Score: 4 Votes (Like | Disagree)
AlmightyKang Avatar
8 months ago

Cant wait to replace the ssd myself...

<cough>frame.work</cough>
I don't get this perspective really any more. We have over 1000 workstations in the office with SSDs in and we have never had to replace a single SSD. I have SSDs that are nearly 10 years old now and work fine. The only time I've had to replace an SSD was the very very high end enterprise Hitachi ones which had crazy IOPS 24/7/365 for years in really big database servers. There will be edge cases but that's what warranties are for.

If you run out of space, delete some crap or buy the right amount to start with. I've got less than 100Gb of stuff and have been on Earth for at least 5 decades...
Score: 4 Votes (Like | Disagree)
AlmightyKang Avatar
8 months ago

Still, Framework is a cool design and, if I were buying a PC laptop, I might be tempted by that alone, I'm just not sure of the practicality.
I have to run a PC laptop for some workloads which don't work on macOS and I looked at the Framework ones but the thing doesn't make financial sense. If you know where to look, you can get a mid-range Lenovo T-series for half the configured price of the equivalent Framework, use it for a couple of years, buy another one and pass the old one down to the kids and be up money in comparison. Plus if you've seen a T-series ThinkPad, which is made of superior materials to the Framework, after 4-5 years you'll know the Framework chassis is going to have longevity issues way before that.
Score: 4 Votes (Like | Disagree)
floral Avatar
8 months ago
Our first thread with no complaints? [plain]:D[/plain]
Score: 2 Votes (Like | Disagree)
theluggage Avatar
8 months ago

<cough>frame.work</cough>
The framework stuff looks like a great bit of design, but I'm not quite sure of the "use case". I think the only time I upgraded a laptop was because:
[LIST=1]
* I initially scrimped and got a 4GB model because Apple (as always) wanted £silly for 8GB.
* A few years after purchase, decent-sized SSDs suddenly became affordable (true for all platforms) - which was probably the most significant performance boost that decade.

...otherwise, after 3-5 years use, newer laptops are better in so many respects - CPU, Graphics, Display, I/O tech, that the only motivation for upgrading rather than replacing is "saving the planet" (Making do without the newest shiny for a couple of years probably saves more penguins and I'd rather re-purpose/donate the old computer as a working system than chuck half of it in the bin and upgrade). Even when I've built completely modular PC towers, after a few years bringing them "up to spec" would have meant replacing virtually everything apart from maybe the case.

The main reason for aftermarket upgrades on Macs is Apple's pricing strategy that pushes people to scrimp on RAM and SSD - If I were buying a PC laptop, I'd just get plenty of RAM and SSD on day one. The Framework offers a few other interesting options: the I/O port modules (but ultimately, they're functionally just USB-C dongles - you won't be adding next-generation I/O that way, esp. without Thunderbolt) and now upgradeable GPUs (but reliant on new GPUs being released in Framework format).

Still, Framework is a cool design and, if I were buying a PC laptop, I might be tempted by that alone, I'm just not sure of the practicality.
Score: 2 Votes (Like | Disagree)