Apple Expands Self Service Repair in Europe, Now Covers iPhone 15 and M2 Macs

Apple today announced it has expanded its Self Service Repair program to cover the iPhone 15 lineup and Mac models powered by M2 chips, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio.

Apple Self Service Repair Program iPhone
Apple also said that Self Service Repair is now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.

Additionally, Apple Diagnostics for Self Service Repair is available today in the U.S. for iPhones and Macs, with availability in Europe to come next year. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions gives customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

Launched in 2022, Apple's Self Service Repair program is designed to allow Apple device owners to do their own repairs in their homes using Apple parts, repair manuals, and tools.

To conduct a repair, customers first need to review the repair manual for their product and the specific repair on Apple's support website. After, they'll be able to order the required parts and tools from the Self Service Repair Store and begin the repair.

The program is part of Apple's efforts to "further expand access to repairs," according to the company. That said, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably.

Top Rated Comments

Aoligei Avatar
10 weeks ago

Interested to see what Rossmann and Hugh Jeffries have to say about this. I say it’s a good thing.
Apple self- repair program is just Apple’s way combating negative press on its anti-repair practices.

Let’s talk when Apple give up on serializing parts (it is ridiculous to have FaceID disabled when screen replacement is done), allowing SSD replacements and making parts widely available with no string attached (such as making parts available on iFixit, like Google and Motorola is doing).
Score: 5 Votes (Like | Disagree)
bulletspongesquarepants Avatar
10 weeks ago
Cant wait to replace the ssd myself...

Score: 4 Votes (Like | Disagree)
AlmightyKang Avatar
10 weeks ago

Cant wait to replace the ssd myself...

I don't get this perspective really any more. We have over 1000 workstations in the office with SSDs in and we have never had to replace a single SSD. I have SSDs that are nearly 10 years old now and work fine. The only time I've had to replace an SSD was the very very high end enterprise Hitachi ones which had crazy IOPS 24/7/365 for years in really big database servers. There will be edge cases but that's what warranties are for.

If you run out of space, delete some crap or buy the right amount to start with. I've got less than 100Gb of stuff and have been on Earth for at least 5 decades...
Score: 4 Votes (Like | Disagree)
AlmightyKang Avatar
10 weeks ago

Still, Framework is a cool design and, if I were buying a PC laptop, I might be tempted by that alone, I'm just not sure of the practicality.
I have to run a PC laptop for some workloads which don't work on macOS and I looked at the Framework ones but the thing doesn't make financial sense. If you know where to look, you can get a mid-range Lenovo T-series for half the configured price of the equivalent Framework, use it for a couple of years, buy another one and pass the old one down to the kids and be up money in comparison. Plus if you've seen a T-series ThinkPad, which is made of superior materials to the Framework, after 4-5 years you'll know the Framework chassis is going to have longevity issues way before that.
Score: 4 Votes (Like | Disagree)
floral Avatar
10 weeks ago
Our first thread with no complaints? [plain]:D[/plain]
Score: 2 Votes (Like | Disagree)
theluggage Avatar
10 weeks ago

The framework stuff looks like a great bit of design, but I'm not quite sure of the "use case". I think the only time I upgraded a laptop was because:
* I initially scrimped and got a 4GB model because Apple (as always) wanted £silly for 8GB.
* A few years after purchase, decent-sized SSDs suddenly became affordable (true for all platforms) - which was probably the most significant performance boost that decade.

...otherwise, after 3-5 years use, newer laptops are better in so many respects - CPU, Graphics, Display, I/O tech, that the only motivation for upgrading rather than replacing is "saving the planet" (Making do without the newest shiny for a couple of years probably saves more penguins and I'd rather re-purpose/donate the old computer as a working system than chuck half of it in the bin and upgrade). Even when I've built completely modular PC towers, after a few years bringing them "up to spec" would have meant replacing virtually everything apart from maybe the case.

The main reason for aftermarket upgrades on Macs is Apple's pricing strategy that pushes people to scrimp on RAM and SSD - If I were buying a PC laptop, I'd just get plenty of RAM and SSD on day one. The Framework offers a few other interesting options: the I/O port modules (but ultimately, they're functionally just USB-C dongles - you won't be adding next-generation I/O that way, esp. without Thunderbolt) and now upgradeable GPUs (but reliant on new GPUs being released in Framework format).

Still, Framework is a cool design and, if I were buying a PC laptop, I might be tempted by that alone, I'm just not sure of the practicality.
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 17

iOS 17.4 Will Add These New Features to Your iPhone

Monday February 19, 2024 6:52 am PST by
Apple last month confirmed that iOS 17.4 will be released in March, and the update includes several new features and changes for the iPhone. Key new features in iOS 17.4 include major App Store changes in the EU and Apple Podcasts transcripts. The update also adds new emoji and includes preparations for the launch of next-generation CarPlay later this year. More details about the new...
apple wallet drivers license feature

Apple Said iPhone Driver's Licenses Will Expand to These 8 U.S. States

Monday February 12, 2024 7:51 am PST by
In 2021, Apple introduced a feature that lets residents of participating U.S. states add their driver's license or ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age. Unfortunately, states have been slow to adopt the feature since it was first announced in September 2021, with IDs in the Wallet app only available ...
samsung galaxy ring

'Apple Ring' Allegedly in Development to Rival Samsung Galaxy Ring

Tuesday February 20, 2024 2:27 am PST by
Apple is speeding up development of a smart ring that can be worn on the finger to track users' health biometrics, claims a new report coming out of Korea. Teaser image of Samsung Galaxy Ring shown at Galaxy Unpacked in January Apple has toyed with the idea of a ring wearable for several years, as indicated by several patents, but with Samsung preparing to bring its own product to market, the ...
New Macs iPads iOS 17 4

New Macs and iPads Coming Soon: What to Expect

Saturday February 17, 2024 3:00 am PST by
Following the launch of Apple's Vision Pro headset, attention has shifted towards what is next on the company's agenda this year. As usual, March should be eventful for Apple, as it is expected to release new MacBook Air, iPad Pro, and iPad Air models during the month. In a recent press release, Apple also confirmed that iOS 17.4 will be released in March. Below, we recap what to expect...
Apple Watch Series 9

5 Major New Features Rumored for This Year's Apple Watch

Sunday February 18, 2024 3:00 am PST by
Thinking about upgrading your Apple Watch or buying one for the first time? If your current smartwatch is doing its job just fine and it's only the idea of a good deal that's piqued your interest, it could be worth holding out until later this year when Apple unveils its next-generation version. Here's why. There are already several rumors from reputable sources that suggest 2024 could be a...
m3 macbook pro 14 16

Apple Now Selling Refurbished M3 Pro and M3 Max MacBook Pro Models

Monday February 19, 2024 5:04 pm PST by
Apple today began offering refurbished versions of the 14-inch and 16-inch MacBook Pro models with M3 Pro and M3 Max chip options, offering the machines at a discount for the first time since their October 2023 release. The release of M3 Pro and M3 Max models on Apple's refurbished store comes almost two weeks after the entry-level 14-inch M3 MacBook Pro first appeared on the store....