U.S. Regulators Want More Control Oversight Into Apple Pay

The United States Consumer Financial Protection Bureau (CFPB) today proposed new oversight requirements for technology companies like Apple that offer digital wallets and payment apps.

apple pay feature dynamic island
According to the CFPB, payment services like Apple Pay are growing in popularity, but the companies behind them are not subject to the same "supervisory examinations" that banks undergo.

The newly proposed rule would require companies that handle more than five million transactions per year to adhere to the same rules as large banks, credit unions, and other financial institutions that are supervised by the CFPB.

The CFPB claims that there have been an increasing number of complaints about tech companies in the consumer finance market, and it argues that examiners should be able to carefully scrutinize the activities of tech companies to ensure they are following the law.

Big Tech and other companies operating in consumer finance markets blur the traditional lines that have separated banking and payments from commercial activities. The CFPB has found that this blurring can put consumers at risk, especially when the same traditional banking safeguards, like deposit insurance, may not apply.

Despite their impact on consumer finance, Big Tech and other nonbank companies operating in the payments sphere do not receive the same regulatory scrutiny and oversight as banks and credit unions. While the CFPB has enforcement authority over these companies, the CFPB has not previously had, inside many of these firms, examiners carefully scrutinizing their activities to ensure they are following the law and monitoring their executives.

The CFPB wants to be able to conduct examinations of tech companies to make sure that they are following funds transfer, privacy, and consumer protection laws, and adhering to the same rules that banks must follow. If finalized, the proposed rule would give the Consumer Finance Protection Bureau more oversight into the financial services provided by companies like Apple and Google.

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Top Rated Comments

frenchcamp49er Avatar
7 months ago
Can we see the complaints or are they just made up.
Score: 39 Votes (Like | Disagree)
jz0309 Avatar
7 months ago
I would like to see some examples of the consumer complaints about Apple Pay, the service when you use AW or iPhone at POS.
Don’t know what those could be
Score: 33 Votes (Like | Disagree)
mikebenton Avatar
7 months ago
Apparently folks can't tell the difference between a credit card, a savings account, and a payment processing platform. The article is related to the later and has absolutely nothing to do with the first two.

The complaints are likely coming from competing payment processing platforms, which may or may not be banks. I can tell you that if you process a swipe or tap transaction, you're likely paying between 2.5 - 3% in fees. With ApplePay, your fees are about 1% less....as it should be. There is likely to be much less fraud via ApplePay. I'm sure the lobbyists are hard at work. Whoever feels they are getting cut short by ApplePay is complaining.
Score: 24 Votes (Like | Disagree)
bradman83 Avatar
7 months ago
There are clearly plenty of misunderstandings that need to be cleared up in these forums.

[LIST=1]
* Apple Pay is not the same thing as Apple's credit card. Apple's credit card and savings accounts are issued by Goldman Sachs. Goldman Sachs has nothing to do with Apple Pay other than enabling the credit cards they issued to be added to it.
* Apple Pay is a payment processing system run by Apple in conjunction with the major credit card processing platforms.
* Apple Cash is used to house rewards and P2P payments and is housed on a stored value card account issued by Green Dot Bank.
* Most importantly: The CFPB's actions are not specifically targeting Apple, but the entire FinTech industry - PayPal, Venmo, Square, etc. The goal here is to make sure the financial services offered by all of these companies follows the same rules as banks and are subject to similar examination/inspection requirements. If Apple is using reputable, already regulated partners to provide financial services to consumers then it will have a minimal impact on them.
Score: 23 Votes (Like | Disagree)
icanhazmac Avatar
7 months ago

Looking for something like this?

https://www.theinformation.com/articles/a-total-nightmare-transfer-delays-with-new-apple-goldman-savings-accounts-prompt-complaints
That isn't Apple Pay.

Goldman is a regulated bank sooooooo.....
Score: 23 Votes (Like | Disagree)
DaveN Avatar
7 months ago
Sounds reasonable.

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edit: as of Wed evening 11/8/23; like 29, disagree 10, love 2, haha 1
Score: 21 Votes (Like | Disagree)